Summary of Contents for Seagate Medalist Pro 2160N
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......... . Medalist Pro 2160N (ST52160N) .
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Seagate Technology, Inc. Medalist, SeaFAX, SeaFONE, SeaBOARD and SeaTDD are either trademarks or registered trademarks of Seagate Technology, Inc. or one of its subsidiaries. All other trademarks or registered trademarks are the property of their respective owners.
Medalist Pro 2160N, Rev. B Contents What you need ................ 1 Before you begin ..............1 Handling precautions............. 2 SCSI ID jumpers and drive termination ........ 3 Setting the SCSI ID ............3 SCSI termination ..............5 Attaching cables and mounting the drive ......7 Configuring your computer ..........
• An unused drive power cable for your new drive • A DOS or Windows 95 system setup diskette (Seagate recom- mends using DOS Version 5.0 or later). • If you are mounting this 3.5-inch drive in a 5.25-inch drive bay, you need a mounting adapter or frame kit.
Medalist Pro 2160N, Rev. B Handling precautions Disc drives are extremely fragile. Do not drop or jar your drive. Keep the drive in its antistatic bag until you are ready to install it. Protect your drive from static discharge by making sure you are well grounded before touching the drive.
Medalist Pro 2160N, Rev. B SCSI ID jumpers and drive termination Setting the SCSI ID Your SCSI drive is configured at the factory as SCSI ID 0 (no jumpers installed). If you are installing only one drive or if this will be your boot drive, the drive should be configured as SCSI ID 0.
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Medalist Pro 2160N, Rev. B 11 9 7 5 3 1 1210 8 6 4 2 SCSI ID 0 SCSI ID 1 SCSI ID 2 SCSI ID 3 SCSI ID 4 SCSI ID 5 SCSI ID 6 SCSI ID 7...
Medalist Pro 2160N, Rev. B SCSI termination SCSI Host Adapter Terminate Internal SCSI device Terminate Internal SCSI device Figure 2. Termination for internal SCSI devices Chains of SCSI devices must be terminated at each end of the cable. The figure above shows two internal hard drives with the termi- nation enabled for the SCSI host adapter and the last device on the cable.
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Medalist Pro 2160N, Rev. B Terminate External SCSI device External SCSI device SCSI Host Adapter Internal SCSI device Terminate Internal SCSI device Figure 3. Termination for internal and external SCSI devices This figure shows a SCSI chain with two internal SCSI devices and two external SCSI devices.
Medalist Pro 2160N, Rev. B Attaching cables and mounting the drive 1. If you are installing a new SCSI interface cable, attach one end of the cable to the interface connector on your computer or host adapter. 2. Thread the interface cable through the drive bay and attach the connector at the end of the interface cable to your new drive.
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Medalist Pro 2160N, Rev. B SCSI ID 6 or last drive SCSI devices 2 through 6 Pin 1 SCSI ID 1 SCSI ID 7 Host adapter PCB SCSI ID 0 Figure 4. Attaching the cables Caution. To avoid possible damage to your system, make sure to align pin 1 on the SCSI host adapter with pin 1 on the SCSI cable on your drive or drives.
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Medalist Pro 2160N, Rev. B Figure 5. Mounting screws 3. Slide the drive carefully into the drive bay. Secure the drive with four 6-32 UNC-2A mounting screws in either the side- mounting holes or the bottom-mounting holes. Do not over- tighten the screws.
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Medalist Pro 2160N, Rev. B Power connector Interface connector Pin 1 Figure 6. Cable connectors Note. If you are mounting the drive in a 5.25-inch drive bay, you need a mounting adapter or frame kit. Contact your com- puter dealer. Some computers also require drive mount- ing rails, which can be obtained from your distributor or computer manufacturer.
Medalist Pro 2160N, Rev. B Configuring your computer Before you format or partition your new drive, you must configure your computer’s BIOS to show that no hard drives are installed. 1. Turn your computer on. As your computer starts up, watch the screen for a message that describes how to run the system setup program (also called BIOS or CMOS setup).
Caution. Partitioning or formatting a drive erases all data on it. Seagate assumes no liability if you erase your data. Low-level format This drive is low-level formatted at the factory to 512 bytes per sector.
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Medalist Pro 2160N, Rev. B 3. If you have two hard drives installed, the FDISK menu dis- plays five options. Option five allows you to select the drive you want to partition. Make sure that your new drive is selected. If you accidently repartition your old hard drive, you- will erase all data on the drive.
Medalist Pro 2160N, Rev. B Other operating systems Macintosh To configure your drive for a Macintosh system, you must use a third-party hard disc initialization program. Most software ven- dors and computer stores that carry Mac software sell hard disc drivers.
Medalist Pro 2160N, Rev. B Additional drive options 11 9 7 5 3 1 12 10 8 6 4 2 Parity Enabled Parity Disabled Motor Start Enabled Motor Start Disabled Remote LED connection Figure 7. Options jumper settings The options jumper block allows you to configure your drive for several additional configuration options.
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Medalist Pro 2160N, Rev. B Remote LED connection. Pins 13 and 14 on the options jumper block are reserved for a remote LED. Pin 13 is for the cathode and pin 14 is for the anode.
Medalist Pro 2160N, Rev. B Troubleshooting If you have installed your drive and it does not function properly, perform the following basic checks: Warning. Always turn off the computer before changing jumpers or unplugging cables and cards. Wear a ground strap or use other antistatic precautions while working on your computer or handling your drive.
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Medalist Pro 2160N, Rev. B termination on all devices between the drive and the device at the other end of the cable. See “SCSI termination” on page 5. • Make sure the drive is running. Listen carefully to determine whether the drive motor is spinning. Also, the drive-activity LED should flash when the power is turned on.
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Medalist Pro 2160N, Rev. B If the drive works with DOS, refer to your Netware user’s guide for assistance. Additional troubleshooting If you have performed the preceding basic checks but the prob- lem persists, follow these guidelines for troubleshooting specific cases: The screen remains blank when you power up the system.
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Medalist Pro 2160N, Rev. B One solution is to slow the processor speed during startup. If your computer has a turbo switch, set it to slow speed before turning the computer on. If there is no turbo switch, you may be able to use keyboard commands;...
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Medalist Pro 2160N, Rev. B The system hangs in FDISK or fails to create or save the partition record. • Check all cables. • Your DOS diskette may be corrupted. Try using a backup DOS diskette. • Make the partitions smaller.
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Medalist Pro 2160N, Rev. B The system error message, “HDD controller failure” appears. • Confirm the jumper settings on the drive. • Verify the drive-type settings in the system setup program.
Medalist Pro 2160N, Rev. B Glossary SCSI: Pronounced scuzzy; acronym for small computer system interface, a standard high speed parallel interface defined by the XT3T9.2 committee of the American National Standards Institute (ANSI). Ultra SCSI: Doubles the bandwidth of Fast SCSI. It provides 8- bit (SCSI narrow) data rates of 20 Mbytes per second and 16-bit SCSI wide data rates of 40 Mbytes per second.
® SeaBOARD is a computer bulletin board system that contains information about Seagate disc and tape drive products and is available 24 hours daily. Set your communications software to eight data bits, no parity and one stop bit (8-N-1). This service is available worldwide.
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If you need additional help, you can talk to a Seagate technical support specialist. Before calling, note your system configuration and drive model number (ST xxxxx ).
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Medalist Pro 2160N, Rev. B Customer Service (CSO) Warranty repair Seagate offers worldwide customer support for Seagate drives. Seagate direct OEM, Distribution and System Integrator custom- ers should contact their Seagate service center representative for warranty information. Other customers should contact their place of purchase.
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Presales support Disc: 1-877-271-3285 or +1-405-936-1210 FAX: +1-405-936-1683 Tape: 1-800-626-6637 or +1-714-641-2500 FAX: +1-714-641-2410 Technical support (SeaFONE) 1-800-SEAGATE or +1-405-936-1234 (specific product phone number) FAX: Disc: +1-405-936-1685; Tape: +1-405-936-1683 Warranty repair USA and Canada 1-800-468-3472 FAX: +1-405-949-6740 Latin America +1-405-949-7758...
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Medalist Pro 2160N, Rev. B European support services For European customer support, dial the toll-free number for your specific country for presales support, technical support, SeaFAX and warranty repair. If your country is not listed here, dial our European call center at +31-20-316-7222 from 8:30 A.M.
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Medalist Pro 2160N, Rev. B FAX Services—All European Countries Presales/Technical Support/Warranty Repair +31-20-653-3513 Africa/Middle East support services For presales, technical support, warranty repair and FAX ser- vices in Africa and the Middle East, dial our European call center at +31-20-316-7222 from 8:30...
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Medalist Pro 2160N, Rev. B Asia/Pacific support services Technical support Australia +61-2-9725-3366 FAX: +61-2-9725-4052 Hong Kong +852-2368 9918 FAX: +852-2368 7173 Japan — FAX: +81-3-5462-2979 Singapore +65-488-7584 FAX: +65-488-7528 Taiwan +886-2-2514-2237 FAX: +886-2-2715-2923 SeaFAX Australia +61-2-9756-5170 Warranty repair Japan +81-3-5462-2904...
Storing and shipping your drive Keep your original box and packing materials for storing or ship- ping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids the warranty. Call your authorized Seagate distributor for information on pack- ing materials.
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Maintenance and repair Seagate drives do not require maintenance. The head/disc assembly is sealed; a broken seal voids the warranty. Seagate customer-service centers are the only facilities authorized to repair Seagate drives. Electromagnetic Compliance for the European Union...
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Medalist Pro 2160N, Rev. B 3. Als Versorgungsspannugen werden benötigt: +5V ± 5% 0,6A; +12V ±% 0,8A (1,9A fur ca. 30 Sek. fur ± 10%) 4. Die Versorgungsspannung muss SELV entsprechen. 5. Alle Arbeiten auf dem Festplatte dürfen nur von Ausgebilde- tem Servicepersonal durchgeführt werden.
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Medalist Pro 2160N, Rev. B Seagate Technology, Inc. 920 Disc Drive, Scotts Valley, CA 95066-4544, USA Publication Number: 32653-001, Rev. B, Printed in USA...
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