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Summary of Contents for Efficient Networks 5260MC02A
- Page 1 READ ME FIRST ® *DSL Equipment Installation Guide: Efficient Networks® 5260 *Digital Subscriber Line Part Number: 5260MC02A Version 1.2-A ©2001 SBC Advanced Solutions, Inc. All rights reserved.
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Page 2: Table Of Contents
Table of Contents Follow Steps 1 through 8 to complete the DSL Equipment Installation Step 1: Verify Your System Requirements and Documents Step 2: Verify the Contents of Your DSL Equipment Kit Step 3: Install a Telephone Filter on Every Telephone Line Step 4: Choose Your Modem and Minimum Requirements Check Step 5: Installing the Kingston®... -
Page 3: Step 1: Verify Your System Requirements And Documents
Step 1 : Verify Your System Requirements and Documents This Installation Guide is for Macintosh® users only. The SBC Express installation software will ensure that you meet the following minimum requirements. You will not be able to complete the installation without meeting these requirements. -
Page 4: Step 2: Verify The Contents Of Your Dsl Equipment Kit
Step 2 : Verify the Contents of Your DSL Equipment Kit Your DSL Equipment Kit Contains: A: This Installation Guide and the SBC Express Installation CD. B: 1 Efficient Networks 5260 DSL Modem with Ethernet cable (connects to Adapter, below), and ®... -
Page 5: Step 3: Install A Telephone Filter On Every Telephone Line
Step 3 : Install a Telephone Filter on Every Telephone Line Set up the phone jack where your DSL modem will go. 1) Locate the phone jack where you want to connect your DSL 2) Insert the 2-way adapter in the phone jack 3) Connect a filter to one side of the 2-way... - Page 6 4) If you have a phone, fax machine, analog modem or other phone device at this location, connect it to the filter 5) Connect the data cable that will go to your DSL modem to the unfiltered side of the 2-way adapter To the DSL modem Installation Guide for Customer Self-Install: Efficient Networks®...
- Page 7 Install a filter on all other phones and phone devices. Why do I need a filter on all my other phones and phone devices? Converting your regular phone line into a high-speed Digital Subscriber Line (DSL) can cause audible noise (high pitched tones and static) when you talk on the phone. You need to install a filter on every telephone or device that shares the same phone number as your DSL line to eliminate this noise.
- Page 8 Other filters you may encounter in your DSL Equipment Kit. Installation Guide for Customer Self-Install: Efficient Networks® 5260, Macintosh Page 7 ©2001 SBC Advanced Solutions, Inc. All rights reserved.
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Page 9: Step 4: Choose Your Modem And Minimum Requirements Check
Step 4 : Choose Your Modem and Minimum Requirements Check Insert the SBC Express CD into your CD-ROM drive. Double click the “Install Folder” icon that matches the modem you are installing. Double Click on the SBC Express icon to begin the installation process. Installation Guide for Customer Self-Install: Efficient Networks®... - Page 10 SBC Express displays the Welcome screen. Click Start to proceed. SBC Express displays the license agreement. If you agree to the terms, click Accept. If you do not accept, installation cannot continue. Installation Guide for Customer Self-Install: Efficient Networks® 5260, Macintosh Page 9 ©2001 SBC Advanced Solutions, Inc.
- Page 11 SBC Express quickly checks your computer system to ensure that it meets the minimum requirements for DSL service. Click Next to proceed if you meet all requirements. If your computer meets the minimum requirements, SBC Express automatically proceeds to the next step. You should continue to Step 6 on page 12.
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Page 12: Step 5: Installing The Kingston® Hardware
Step 5 : Installing the Kingston® hardware (if needed) IMPORTANT NOTE: Most Macintosh computers already have an Ethernet card installed. If this is the case with your Macintosh, SBC Express would have reported that you passed the minimum requirements. If you see the following screen, it is not necessary to install the Kingston® provided in this equipment package. -
Page 13: Step 6: Install The Efficient Networks® Dsl Modem
Step 6: Install the Efficient Networks® DSL Modem Your computer should be turned on. Your modem should be turned OFF. You should be at the following screen in the SBC Express Installation Software: Consult the following diagram to install your modem. Installation Guide for Customer Self-Install: Efficient Networks®... - Page 14 Plug the power cable into the DSL modem and an electrical outlet. Connect the data cable to your telephone jack and your DSL modem. There should NOT be a filter between the data cable and the wall jack. Connect the Ethernet cable to the Kingston® Ethernet Port or the built –in Ethernet Port on the back or side of your Macintosh and to the Ethernet Port on the back of your DSL modem.
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Page 15: Step 7: Finish Configuring Your System
Step 7 : Finish Configuring Your System SBC Express now prompts you for your first and last name. Please type your first and last name and then click Next to proceed. Enter your 10-digit phone number in the next screen. Click Next to proceed. Installation Guide for Customer Self-Install: Efficient Networks®... - Page 16 SBC Express will install the software necessary for your service. Follow the directions on the screen to install EnterNet 300. During the installation process, you will be prompted for your username and password. If you have already set up a DSL account with your ISP, type the username and password given to you.
- Page 17 Restart computer. You have finished software installation for DSL. Click Quit in SBC Express window and then proceed to Step 8 to configure the connection to your Internet Service Provider. Installation Guide for Customer Self-Install: Efficient Networks® 5260, Macintosh Page 16 ©2001 SBC Advanced Solutions, Inc.
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Page 18: Step 8: Configure Internet Connection Software
Step 8 Configure Internet Connection Software 8-1. On the desktop locate the Enternet 300 alias. Double click on the icon. 8-2. Select the TCP/IP drop down option from the Protocol Menu. Installation Guide for Customer Self-Install: Efficient Networks® 5260, Macintosh Page 17 ©2001 SBC Advanced Solutions, Inc. - Page 19 8-3. Change the “connect via” value to the EnterNet option. 8-4. Close the “TCP/IP (DSL) “ window and save the settings. 8-5. Close the EnterNet300 window. 8-6. Double click on the Enternet 300 alias icon. 8-7. If you have entered your ISP provided username and password in step 7-4, you will now be connected to the internet.
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Page 20: Appendices
Appendices Installation Guide for Customer Self-Install: Efficient Networks® 5260, Macintosh Page 19 ©2001 SBC Advanced Solutions, Inc. All rights reserved. -
Page 21: Having Trouble
APPENDIX A Having Trouble? If the suggestions below don’t resolve your problem, technical support is available from your Internet Service Provider. Please refer to the Internet Service Provider's information on how to contact them for technical assistance. I can’t open my computer case. What do I do? •... -
Page 22: Installing The Kingston® Software And Hardware
APPENDIX B: Installing the Kingston® hardware (if needed—see Step 5) IMPORTANT NOTE: If your computer already has an Ethernet card installed and passed the minimum requirements step in the SBC Express Installation Software, it is not provided in this equipment package. If necessary to install the Kingston®... -
Page 23: Desktop Systems - Installing The Kingston® Ethernet Adapter
Installing the Kingston® Ethernet Adapter • Follow steps B-1 through B-10 below for Desktop Macintosh installations. • For Laptops, skip to step B-11. DESKTOP Systems Click Quit in SBC Express and then turn off all peripheral devices. Remember to leave the SBC Express CD in the CD-ROM drive. Unplug the power cord for your computer from the electrical outlet. - Page 24 Verify that the end bracket is flush against the chassis. Make sure the gold connectors along the base of the Kingston® Ethernet Adapter are completely and evenly inserted into the PCI slot. Fasten the card into the computer chassis with the screw you set aside earlier. B-10 Replace the computer cover.
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Page 25: Laptop Systems- Installing The Kingston® Ethernet Adapter
LAPTOP Systems- Installing the Kingston® Ethernet Adapter B-11 Click Quit in SBC Express and then turn off all peripheral devices. Remember to leave the SBC Express CD in the CD-ROM drive. B-12 Insert the Kingston® Card into your computer’s PCMCIA Type II or Type III slot. B-13 Carefully push the Media Access Module (MAM) into the socket on the Card until the locking tabs click into place. - Page 26 B-17 From the Kingston Welcome screen, click on Continue to proceed. ® B-18 Click on the Install button in the bottom right corner of the Kingston Installer window ® to proceed with the default Easy Install option. This option will install the Kingston ®...
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Page 27: Uninstalling/Reinstalling The Kingston® Adapter
Appendix C I want to uninstall/reinstall the Kingston® Adapter. What do I do? 1. Insert the SBC Express Installation CD. Open the “Drivers” folder. Open the “Kne111tx” (desktop) or “Knepc2t” (laptop) folder. 2. Double click on the Installer icon. 3. From the Kingston® Welcome screen, click on Continue to proceed. Installation Guide for Customer Self-Install: Efficient Networks®... - Page 28 4. Select the Custom Remove option from the pulldown menu in the upper left corner. 5. Place an X in the boxes to select the components to remove and click the Remove button in the lower right corner of the window. Installation Guide for Customer Self-Install: Efficient Networks®...
- Page 29 6. Click Restart to complete the Kingston® software removal. 7. Once the computer has restarted, select Shut Down to power down the desktop or laptop. 8. After the computer shuts down, unplug the computer and any peripheral devices. 9. Remove the Kingston® Adapter Card DESKTOP: For the Internal Kingston®...
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Page 30: Troubleshooting Sbc Express
APPENDIX D Troubleshooting SBC Express Please refer to this list if you are having problems using SBC Express or if you receive an error message. If after troubleshooting, you are still having problems, then you should contact the numbers listed in Appendix A. Step Problem Solution...
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