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4. Close the system preferences Window.
Now that your settings are correct, enjoy using EZ Converter!
Troubleshooting
The vast majority of customers experience easy installation and operation with their product. This
document includes troubleshooting procedures to help resolve rare difficulties which may prevent
your USB recording product from functioning with your computer system as expected.
NOTE: Most difficulties can be resolved by downloading the latest version of EZ converter, and
by performing the computer setup instructions earlier in this guide. Refer to the beginning of this
guide for instructions.
This troubleshooting section covers a number of different causes and symptoms, many of which
may not apply to your specific situation.
In each section, the solutions are listed in the order of likelihood. That is... the solutions that
address the most common cause of a given symptom are listed first. Solutions that address very
rare circumstances or solutions that are more difficult to perform are always listed further down
the list of suggestions.
If you are experiencing a symptom listed in this guide, try the suggestions in the order which they
are listed, until the symptom is resolved.
Symptoms and Solutions
•
I have EZ Converter installed and opened, but I can't hear any sound.
•
I get the error: "EZ Converter is unable to connect with your audio recording device."
•
I get the error: "Your computer is currently set to record in mono mode instead of stereo."
•
It appears that audio is being recorded; however it is not successfully exported to iTunes.
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Table of Contents
Troubleshooting
