ION MixMeister EZ Converter Setup & Troubleshooting
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ION MixMeister EZ Converter Setup & Troubleshooting

ION MixMeister EZ Converter Setup & Troubleshooting

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MixMeister EZ Converter - Setup & Troubleshooting
Contents:
Windows Vista and Windows 7 - Setup Instructions ...................................................................... 2
Windows XP - Setup Instructions ................................................................................................... 4
Macintosh OSX - Setup Instructions................................................................................................ 6
Troubleshooting ............................................................................................................................... 7
Symptoms and Solutions ............................................................................................................ 7
Troubleshooting Poor USB Communication ............................................................................. 11
Contact Us................................................................................................................................. 12
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Summary of Contents for ION MixMeister EZ Converter

  • Page 1: Table Of Contents

    MixMeister EZ Converter – Setup & Troubleshooting Contents: Windows Vista and Windows 7 – Setup Instructions ..............2 Windows XP – Setup Instructions ....................4 Macintosh OSX - Setup Instructions....................6 Troubleshooting ..........................7 Symptoms and Solutions ......................7 I have EZ Converter installed and opened, but I can’t hear any sound........8 I get the error: “EZ Converter is unable to connect with your audio recording device.”...

  • Page 2: Windows Vista And Windows 7 - Setup Instructions

    NOTE: do NOT choose Speakers – USB Audio Codec as your playback device. This represents your ION Audio USB recording device, and can only be used as a recording input, not a playback output. Also, make sure not to choose...
  • Page 3 6. Next, select the Recording tab at the top of the Sound Control Panel window. Under Recording, choose Microphone – USB Audio Codec as the default device. This represents your ION Audio USB recording device. Note: this choice may already be set as the default device.

  • Page 4: Windows Xp - Setup Instructions

    NOTE: do NOT choose USB Audio Codec as your playback device. This represents your ION Audio USB recording device, and can only be used as a recording input, not a playback output. Also, make sure not to choose Modem, or Microsoft Sound Mapper...
  • Page 5 6. Under Sound Recording, select USB Audio Codec for your default device – this represents your ION Audio USB recording device. 7. Check the box titled Use only default devices. 8. Click Apply (if possible), and then click OK. 9. Make sure that your computer’s speakers (if not built-in) are plugged into your computer’s audio output and turned on so you can hear your recording.

  • Page 6: Macintosh Osx - Setup Instructions

    Input tab. Then, underneath Choose a device for sound input, choose USB AUDIO CODEC (or USB AUDIO DEVICE). Note: your ION Audio USB Recording device must be connected to your computer for this option to be listed.

  • Page 7: Troubleshooting

    4. Close the system preferences Window. Now that your settings are correct, enjoy using EZ Converter! Troubleshooting The vast majority of customers experience easy installation and operation with their product. This document includes troubleshooting procedures to help resolve rare difficulties which may prevent your USB recording product from functioning with your computer system as expected.

  • Page 8: I Have Ez Converter Installed And Opened, But I Can't Hear Any Sound

    (p.10) 3. Another USB Audio Device is also connected to your computer. Your ION Audio USB Recording device uses device drivers which are build into your computer’s operating system (Windows or Macintosh). Hundreds of other USB audio products on the market use these same drivers.

  • Page 9: I Get The Error: "Ez Converter Is Unable To Connect With Your Audio Recording Device

    I get the error: “EZ Converter is unable to connect with your audio recording device.” 1. Make sure your ION Audio USB Audio Converter is connected to a USB port on your computer, and that the power switch (if there is one) is set to the ON position.

  • Page 10: I Can Hear Room Noise And Talking Over The Music In My Recordings

    2. If that doesn’t help, another USB Audio Device may also also connected to your computer. Your ION Audio USB Recording device uses device drivers which are build into your computer’s operating system (Windows or Macintosh). Hundreds of other USB audio products on the market use these same drivers.

  • Page 11: Troubleshooting Poor Usb Communication

    Troubleshooting Poor USB Communication Bad Ports A USB port that works well for a mouse or a printer may not necessarily work well with your ION Audio USB recording device. USB recording devices require the full bandwidth of a USB port to operate properly.

  • Page 12: Contact Us

    Need Help? Contact us by Phone: 401-658-3743 Contact us by email: http://www.ionaudio.com/supporthome Hours of Operation: • We are available to help you 8:30am - 4:30pm EST Monday through Friday (except holidays). Before you call: • Please have our product, and product documentation with you. •...

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