I have EZ Converter installed and opened, but I can't hear any sound.
1. Make sure your computer's settings are correct.
•
Windows Vista and Windows 7 – Setup Instructions
•
Windows XP – Setup Instructions
•
Macintosh OSX – Setup Instructions
2. Poor USB connection
•
Troubleshooting Poor USB Communication
3. Another USB Audio Device is also connected to your computer.
Your ION Audio USB Recording device uses device drivers which are build into
your computer's operating system (Windows or Macintosh). Hundreds of other
USB audio products on the market use these same drivers.
The advantage is that you don't have to download and install special drivers to
get up and running, or worry about compatibility with your system.
However, your computer's Operating System, and the included EZ Converter
software see all similar USB audio devices the same, and can't tell them apart.
If you have any other USB Audio Devices connected your computer, disconnect
them, leaving your ION Audio USB Recording device the only USB Audio device
connected to your computer. (continued on next page)
1. Exit any programs running on your computer.
2. Disconnect any USB Audio Devices from your computer. This includes:
3. Now, re-cconnect just your ION Audio USB recording device.
4. Make sure your computer's settings are correct.
5. Re-launch EZ Converter and try to make a new recording.
(p.4)
•
Your ION Audio USB Recording Device
•
USB Headphones
•
USB Speakers
•
USB Microphones
•
USB Web Cameras
•
USB Headsets
•
USB Telephones (i.e. Magic Jack®)
•
Windows Vista and Windows 7 – Setup Instructions
•
Windows XP – Setup Instructions
•
Macintosh OSX – Setup Instructions
(p.2)
(p.6)
(p.10)
(p.4)
(p.6)
(p.2)
8