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If colors are abnormal from the logo screen or
missing some colors when turn on the monitor.
If colors are abnormal or some colors are
missing.
(but ikan Logo was shown on startup)
If the position of screen is not normal but
dislocated.
If it doesn't recognize the memory card
If colors and brightness look different between
same models.
If colors and brightness look different between
different models.
- Reconnect the power code so that the monitor can
re-boot (Report us if the same symptom occurs
more than 3 times consecutively)
- Perform Factory Default and check.
- Check if colors are expressed normally on the
test(internal) pattern located on Monitor Menu.
(Excluding BLM, STM Model)
=> If it's expressed normally, please take steps
below:
- Check if input selection is correct.
- Try with different cable which is connected to the
input terminal.
- For component signal, check if the cable is
connected to the correct terminal.
- Use different input equipment
=> If it's displayed correctly, it is a problem of
compatibility. Please check the model name of the
input equipment and contact us.
- Perform Factory Default and check
- Reconnect the power code and restart
- Use different input equipment and check
=> If it's displayed correctly, it is a problem of
compatibility. Please check the model name of input
equipment and contact us.
- Format the memory card as FAT32 file system on
the PC and check.
- Try with another memory card
- CRITICAL: Monitors must warm up one hour before
calibration.
- Check after 1 hour from startup.
- Measure and check if gamma and colors are in the
standard range.
- CRITICAL: Monitors must warm up one hour before
calibration.
- Check after 1 hour from startup
- Color may look different by the panel difference
48/51
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