Troubleshooting Tips; Burner Assembly - GE JGB870 Owner's Manual And Installation Instructions

Before you coil for service...
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What To Do
Plug on range is not completely
inserted in the electrical outlet.
• Hake sure electrical plug is plugged into a live, properly
grounded outlet.
Top burners do not light
or do not burn evenly.
(Thefront right burner is Burner slits on the side of the • Removethe burners and clean them. Check the
designed to haveslightly burner may be clogged, electrode area for burned-on food or grease. See
smaller flames between the Care and cleaning of the range section.
the 6 and 9 o'clock
positions. This is normal.I Improper burner assembly. • Hake sure the burner parts are installed correctly.
See the Care and cleaning of the range section.
Burner flames very Improper air to gas ratio. • If range is connected to LP gas, contact the person
large oryellow who installed your range or made the conversion.
Surface burners light The oven gas shut-off valve • To check the oven gas shut-off valve, pull unit forward
but oven does not may have accidentally been to have access to range back. Look for the gas shut-off
moved during cleaning or lever at the lower back section of the range.
moving.
Lever is
shown dosed.
PULL TO OPEN.
Sealed burner models
Control signals after You forgot to enter a bake * Touch the Bake pad and desired temperature
entering cooking time temperature or cleaning time. or the Self Clean pad and desired clean time.
or start time
Food does not bake or Oven controls improperly set. • See the Using the upper oven or Using the lower oven section.
roast properly in the
upper or lower oven Rack position is incorrect. • See the Using the upper oven or Using the lower oven section.
Incorrect cookware or cookware • See the Using the upper oven or Using the lower oven section.
of improper size being used.
Oven thermostat needs • See the Adjust the lower and upper oven thermostat Do it
adjustment, yourself! section.
Clock not set correctly. • See the Using the clock and timer section.
Aluminum foil used improperly • See the Care and cleaning of the range section.
in the oven.
Oven bottom not securely • See the Installation of the range section.
seated in position.
Burners do not light Gas/Control Lockout feature • Allow the range to cool down and touch and hold the
is activated. Gas/Control Lockout pad (on some models)for 3 seconds
until the display shows LOCOFF.
Plug on range is not • Hake sure electrical plug is plugged into a live, properly
completely inserted in the grounded outlet.
electrical outlet.
Gas supply not connected
or turned on.
• See the Installation Instructions that came with your
range.
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