Troubleshooting Tips - GE JGP329 Owner's Manual

Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on these pages
first and you may not need to call for service.
Possible Causes
Burners have yellow or The combustion quality of
yellow-tipped flames burner flames needs to be
determined visually.
What To Do
• Usethe illustrations below to determine if your burner
flames are normal. If burner flames look like A, call for
service. Normal burner flames should look like B or C,
depending on the type of gas you use. With LP gas, some
yellow tipping on outer cones is normal.
A-Vellow flames B-Vellow tips C-Soft blue flames
Call for service on outer cones Normal for natural
Normal for LPgas gas
Control knobs Knob isn't pushed down. • To turn from the OFF position, push the knob down
will not turn and then turn.
Burners do Plug on cooktop is not • Hake sure electrical plug is plugged into a live, properly
notlight completely inserted in the grounded outlet.
electrical outlet.
Gas supply not connected • See the Installation Instructions that came with your
or turned on. cooktop.
A fuse in LIour home may be • Replacethe fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Burner parts not replaced • See the Core and cleaning of the cooktop section.
correctly.
The electrodes under the • See the Core and cleaning of the cooktop section.
burners are soiled.
The white ceramic electrodes • See the Core and cleaning of the cooktop section.
ore not securely seated under
the burners.
Cooktop is locked. • Unlockthe cooktop. See the Using the cooktop
burners section.
The igniter hole (on some • See the Core and cleaning of the cooktop section.
models} is plugged.
Ticking sound of spark Control knob is still • Turn the knob out of the LITE position to the desired setting.
igniter persists after in the LITE position. • Turn the burner off and relight. If ticking is still present,
burner lights call for service.
Burner flames very Improper air to gas ratio. * If cooktop is connected to LP gas, check all steps
large or yellow in the Installation Instructions that came with
your cooktop.
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