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Troubleshooting
If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner's manual?
3. Are the other devices operating properly?
If this unit does not operate properly, check the items listed in the table below. Should the problem persist,
there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.
GGeneralH
Symptom
Power does not turn
• Check whether the power plug is correctly inserted into the power
on.
outlet.
• The protection circuit is active. Disconnect the power plug from
the electric outlet, wait 5 to 10 seconds and then insert it back
into the outlet.
Power automatically
• The sleep timer is set. Turn on the power again, or change the
switches to standby
sleep timer settings.
mode.
• "Auto Standby" is triggered when there is no operation for a set
amount of time. To disable "Auto Standby", set "Auto Standby"
on the menu to "Off".
Display is off.
• Set "Display" on the menu to something other than "Off".
Set does not operate
• Reset the microprocessor.
properly.
GHDMIH
Symptom
No audio is
• Check the connection of the HDMI connectors.
output with HDMI
• When outputting HDMI audio from the speakers, set "HDMI
connection.
Audio Out" on the menu to "AVP".
• When outputting HDMI audio from a TV, set "HDMI Audio Out"
on the menu to "TV".
No video is
• Check the connection of the HDMI connectors.
output with HDMI
• Set the input source to match the connected HDMI connector.
connection.
• Check whether the TV is compatible with copyright protection
(HDCP). If connected to a device not compatible with HDCP, video
will not be output correctly.
DVD
Cause/Solution
Cause/Solution
Symptom
When the following
• Set "HDMI Control" in the menu to "Off".
operations are
Furthermore, if you do not want to link the power off operation
performed on
with devices compatible with HDMI control, set "Power Off
devices compatible
Control" in the menu to "Off".
with HDMI control,
the same operations
occur on this unit.
• Power ON/OFF
Page
• Switching audio
output devices
36
• Adjust volume
• Switch input source
–
When the HDMI
• "HDMI Control" in the menu is set to "On". In this case, the
ZONE2 function
HDMI control function set for MAIN ZONE affects playback in
is used and an
ZONE2. When the HDMI ZONE2 function is used, set "HDMI
94,
102
operation is
Control" in the menu to "Off".
performed in MAIN
• When the input source for ZONE2 is "SOURCE", select an input
136
ZONE, the following
source that is different from the one for MAIN ZONE.
operations occur.
• The player is turned
136
off or playback
pauses.
173
• The input source
on this unit
automatically
Page
changes.
When the HDMI
• Make sure that "HDMI Audio Out" in the menu is set to "AVP".
11
ZONE2 function is
When a same input source is selected for MAIN ZONE and
116
used, Dolby TrueHD/
ZONE2, set the ZONE2 ON/OFF button to "OFF", or change the
DTS HD Master
input source for ZONE2 to an input source that is different from
116
Audio/Dolby Digital/
the one for MAIN ZONE.
DTS cannot be
11
played back in MAIN
11,
36
ZONE.
12
169
Cause/Solution
v See overleaf
Page
92,
117
92,
117
116
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