iRobot Roomba Owner's Manual page 9

Reference Information
Troubleshooting Tips
My Roomba turns on, beeps and shuts off
1. Make sure Roomba is fully charged and the Battery Pack is properly seated.
2. If Roomba is charged, then empty the Particle Bin (see Emptying the Particle Bin on
Page 10) and follow the instructions for removing and cleaning the Main Brushes (see
Cleaning the Main Brushes on Page 14). Pay special attention to the Brush ends, or axles.
My Roomba is not working or there has been a decrease in the cleaning performance.
1. Ensure that the Battery Pack is properly seated and charged.
2. Check that the Particle Bin, Filter Chamber, and Vacuum Inlet are empty, and that the
Vacuum Impeller, the fan-shaped mechanism on the left side of the Vacuum Inlet, spins
freely (see the entire section entitled Caring for Your Roomba, beginning on Page 9).
3. While you are examining the Filter Chamber, check the Air Filter (attached to the Filter
Door) to make sure it is not clogged or damaged.
4. Remove and examine the Brushes and their ends (axles) to make sure that there is
nothing wound around the Brushes (see Cleaning the Main Brushes on Page 14 as well as
Maintaining the Edge-Cleaning Side Brush on Page 15). Also check to see there is nothing
wound around the Wheels or Wheel Axles.
My Roomba Gets Stuck
Your Roomba may occasionally get stuck, especially in rooms that it has not cleaned before.
If it does get stuck, Roomba will try to free itself by turning in different directions. If it
cannot free itself Roomba will flash its Room Size Buttons and periodically beep for five
minutes to let you know it is stuck, before shutting off to conserve power.
Your Roomba might get stuck for several reasons.
1. It is wedged or pinned between or under narrowly spaced objects.
2. A cord, string, rug fringe or carpet tassel is wound around its Brushes or Wheels.
3. One of the Wheels is no longer in contact with the ground.
4. Roomba bumps into objects and repositions them in such a way that an exit path
no longer exists.
Move or block any object that Roomba gets stuck on or under. Please refer to the
illustration entitled "Roomba Care Hints" on Pages 12-13 to help identify and easily fix these
problem areas.
Once the problem areas have been amended, begin a new cleaning cycle by turning
the Main Power Switch off then on again. Select your room size to start cleaning by pressing
the S, M, or L Room Size Button.
Part of my Roomba has broken
Please call Roomba Customer Support at 1-877-855-8593.
My Virtual Wall Unit is not working
1. Check that new batteries are installed.
2. Make sure the Beam Emitter is pointed across the opening you want to block (see Figure 6b).
3. If that does not work, turn the Virtual Wall Unit's Range Selector Switch up to the
maximum setting for large openings.
4. Some large openings require that more than one Virtual Wall Unit be used. Purchase
extra Virtual Wall Units by going to your nearest Roomba retailer, or visiting
www.RoombaVac.com for online purchase options, and for more purchase information.
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Roomba Battery Pack will not charge
1. Ensure that the AC Adapter is plugged into a working outlet. Try several outlets to be sure.
2. Ensure that the AC Adapter is fully plugged into the Charger. No metal (or almost none)
should be visible once the plug is fully inserted. See Charging the Battery Pack on
Page 6 for more tips on proper insertion.
3. Ensure that the Charge Plug is fully inserted into Roomba. The Charge Plug will only fit
completely into the socket in the proper orientation (see Figure 5b).
4. Ensure that the Battery Pack is properly inserted. To be sure, remove it, inspect the
contacts both in the Battery Pack and in Roomba to make sure that they are not blocked
by dirt, and reinsert the Battery Pack. It should click into place on each side.
5. The Charge Indicator Light on the charger should illuminate. If it does not illuminate
check all the connections. The Charge Indicator Light will turn off when the Battery Pack
is fully charged.
Note that no lights will illuminate on Roomba during charging.
My Roomba moves too close to or far from my walls
1. If the Spinning Side Brush does not clean close enough to the wall, use a pen to push the
Adjustment Tab toward the rear of the Bumper (see Figure 15). This will make Roomba
follow closer to walls.
2. If the Spinning Side Brush is bumping into the wall, use a pen to push the Adjustment Tab
toward the center of the Bumper. This will make Roomba follow further away from walls.
I can't find the answer to my question in the Manual.
1. Additional Troubleshooting Tips may be found by visiting the Support section of
www.Roombavac.com.
2. Send email to roomba-support@irobot.com, or call the toll-free Customer Support Line
at 1-877-855-8593.
Figure 15: Using a pen to
adjust how close or far away
Roomba will follow walls.
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