Rocstor COMMANDER FC series User Manual
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Rocstor COMMANDER FC series User Manual

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Summary of Contents for Rocstor COMMANDER FC series

  • Page 1 secure your future User Manual...

  • Page 2: Table Of Contents

    PARTITIONING & FORMATTING the COMMANDER on WINDOWS 2000, XP, VISTA, 7 Warning _____________________________________________________________ Important Notes Different ways to get to the Control Panel __________________________________ Instructions upon reaching the Control Panel Instructions for Partitioning and Formatting from FAT 32 to NTFS _______________ ROCSTOR | COMMANDER FC user manual Page | 2...
  • Page 3 File Allocation Table (FAT) and FAT 32 __________________________________ HFS Plus or HFS+ LIMITED WARRANTY TECHNICAL SUPPORT ACKNOWLEDGEMENTS Trademarks __________________________________________________________ Copyrights CONTACT INFORMATION Corporate Headquarters ________________________________________________ Technical Support / Return Authorization “RMA” Sales Info ____________________________________________________________ ROCSTOR | COMMANDER FC user manual Page | 3...

  • Page 4: Important Notices

    Rocstorage, Inc. shall not be held liable for loss of data or the restoration or recovery of data on the device. Please view complete Limited Warranty Information in this manual or on the Rocstor website (www.rocstor.com) for further details. Capacity Disclaimer Actual accessible hard drive capacity will indicate up to 10% lower than stated under different Operating Systems and formatting.
  • Page 5 Do not attempt to disassemble and service the Commander drive during the warranty period. Please read the Safety Notices and Limited Warranty information in this Manual and on the Rocstor website (www.rocstor.com) for further details. ROCSTOR | COMMANDER FC user manual Page | 5...

  • Page 6: General Introduction

    FIPS Level 2 for Cryptographic Module. It is authenticated by digital key token, which is inserted for authentication and removed soon after the device is authenticated and ready for use. Choose Rocsecure drives and store your future. ROCSTOR | COMMANDER FC user manual Page | 6...

  • Page 7: Partitioning & Formatting The Commander On Windows 2000, Xp, Vista

    ROCSTOR | COMMANDER FC user manual Page | 7...

  • Page 8: Box Contents

    External hard disk drive Stand for vertical mounting USB cable (USB 3.0 to USB 3.0 or USB 3.0 to USB 2.0) AC power cord Three (digital) key tokens Installation user Guide Carrying case ROCSTOR | COMMANDER FC user manual Page | 8...

  • Page 9: Minimum System Requirements

    2000, Me, XP, Vista, Windows 7 Lion Recommended memory: 512 MB RAM Recommended memory: 512 MB RAM Connectors Standard AC power input connection Digital key token ON/OFF power switch USB 3.0 port x1 ROCSTOR | COMMANDER FC user manual Page | 9...

  • Page 10: Must Be Read First

    If you lose all of your digital key tokens, you lose your data. Rocstor does not keep a note of any key codes nor will be able to copy any digital Keys. o In the future, you may order your device with as many keys with similar key codes as you prefer (extra digital keys bear additional costs).
  • Page 11 Windows or Mac is the same. (If you seek help in formatting, please proceed with the formatting chapter in this manual; you may start with the Table of Contents on page two (2) of this manual. If you require live assistance, you may call Rocstor tech support toll-free at 888-877-7716, Ext 8883, or email support@Rocstor.com.) Once the drive is formatted with a new digital key, which you received/purchased, it will authenticate the Commander device with that key (set of new keys) only.

  • Page 12: Quick Installation

    3. Connect one end of the power cord directly to the Commander FC and the other end to an AC outlet, surge protector or battery Backup (UPS). 4. Turn the Commander FC Hard Drive switch ON. ROCSTOR | COMMANDER FC user manual Page | 12...
  • Page 13 5. The Hard drive is preformatted for Plug-and-Play operation. After a few seconds a Rocstor HD icon will show on the “My Computer” folder under the Windows OS. Under the Mac OS, the Rocport HD will appear on the “Desktop.”...
  • Page 14 USB 2.0: A Hi-Speed (USB 2.0) rate of 480 Mbits/s (60 MB/sec) USB 1.1: A Full Speed rate of 12 Mbits/s (1.5 MB/sec) USB 1.0: A Low Speed rate of 1.5 Mbits/s (187 KB/sec) ROCSTOR | COMMANDER FC user manual Page | 14...

  • Page 15: Installing Your Drive

    Macintosh operating systems. To begin using your Rocstor drive, simply connect a data cable and power cord. There’s no need to shut down your computer because your Rocstor drive is hot-pluggable. Just plug it in and it’s ready to use.

  • Page 16: Reformatting Via Pc (Window Based Computers)

    Open Disk Utility (/Applications/Utilities). Select the drive in the list at the left, and then click the Erase tab. Choose the desired volume format, specify a name, and then click Erase. ROCSTOR | COMMANDER FC user manual Page | 16...

  • Page 17: Partitioning And Formatting The Commander Drive On A Mac Os

    PARTITIONING AND FORMATTING THE COMMANDER DRIVE ON A MAC OS All Rocstor drives are factory formatted with FAT32, unless otherwise stated on the retail box. WARNING: Formatting and Partitioning the Commander Drive will destroy all of its data. To protect your data, back it up before formatting or partitioning this device.

  • Page 18: Instructions For Partitioning And Formatting From Fat32 To Hfs

    INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to HFS+: Connect the Rocstor drive to the computer via a port. The drive will appear as an icon on the Desktop on the middle right side (figure 1.0 below) the icon will represent the method of connection Figure 1.0...
  • Page 19 Note: the Hard Drive is connected via USB port; the desktop would indicate the USB (figure 1.1) Once the icon appears on the “Desktop” click on the “Macintosh HD” icon (figure 2.0) Figure 2.0 ROCSTOR | COMMANDER FC user manual Page | 19...
  • Page 20 In the “Macintosh HD” menu, click on the “Applications” icon. In the “Applications” menu, click on the “Utilities” icon (figure 3.0.) Figure 3.0 ROCSTOR | COMMANDER FC user manual Page | 20...
  • Page 21 In the “Utilities” menu, click on the “Disk Utility” icon (figure 4.0.) Figure 4.0 ROCSTOR | COMMANDER FC user manual Page | 21...
  • Page 22 On the left side of the “Disk Utility” menu is a list of available drives (figure 5.0.) One will show as Rocstor drive. Click on the icon showing the disk capacity (figure 5.1.) Figure 5.0 Figure 5.1 ROCSTOR | COMMANDER FC user manual...
  • Page 23 You are now in the Rocstor menu. Click on the “Partition” tab and then click the “Current” tab under “Volume Scheme.” A drop down “Partition” menu will appear. In the “Partition” menu, you may select any number of partitions available under “Volume Scheme.”...
  • Page 24 Volume Information: select a name for your drive (figure 7.0.) Figure 7.0 Format: Click on either the “Format” area or the Blue up/down arrows. Select Mac OS extended (journal). ROCSTOR | COMMANDER FC user manual Page | 24...
  • Page 25 After selecting the type of format, click the “Apply” tab in the lower right of the screen, (figure 7.1.) On the next screen, Partition Disk, click “Partition” (figure 8.0) Figure 7.1 Figure 8.0 ROCSTOR | COMMANDER FC user manual Page | 25...
  • Page 26 The drive will begin to format (figure 8.1) and upon completion; the same icon that first appeared on the Desktop will reappear with your designed name on the Desktop (figure 9.0) Figure 8.1 Figure 9.0 You can now Exit or close to return to the desktop. ROCSTOR | COMMANDER FC user manual Page | 26...

  • Page 27: Warning

    PARTITIONING AND FORMATTING THE COMMANDER DRIVE ON WINDOWS 2000, XP AND VISTA and Windows 7 All Rocstor drives are factory formatted with FAT32, unless otherwise stated on the retail box. WARNING: Formatting and Partitioning the Commander Drive will destroy all of its data. To protect your data, back it up before formatting or partitioning this device.

  • Page 28: Different Ways To Get To The Control Panel

    2. If the icon “My Computer” does not show on your desktop, click on the Start icon on the lower left of your screen. If the Control Panel link is displayed, click on the Control Panel link. ROCSTOR | COMMANDER FC user manual Page | 28...
  • Page 29 4. Click on the Start icon on the lower left of your screen. Click on Run. Delete anything listed in the Open window. Type the following: compmgmt.msc and then click OK. Skip to INSTRUCTION # 4 (Instructions for Partitioning and Formatting from FAT 32 to NTFS {page 24}). ROCSTOR | COMMANDER FC user manual Page | 29...

  • Page 30: Instructions Upon Reaching The Control Panel

    INSTRUCTIONS UPON REACHING CONTROL PANEL a. After reaching the Control Panel, click on Administrative Tools. b. After reaching Administrative Tools, click on Computer Management. c. After reaching Computer Management, click on Disk Management. ROCSTOR | COMMANDER FC user manual Page | 30...

  • Page 31: Instructions For Partitioning And Formatting From Fat32 To Ntfs

    INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to NTFS 1. In the “Disk Management” window, right click the Rocstor drive in the upper portion of the menu to highlight it. In the drop down menu, select “Delete Partition.” WARNING: Formatting and Partitioning the Commander Drive will destroy all of its data. To protect your data, back it up before formatting or partitioning this device.
  • Page 32 4. The Rocstor drive will show up in the lower menu as an “Unallocated” disk. 5. Right click anywhere in the “Unallocated” disk area in the lower menu. 6. Click on “New Partition.” 7. You are taken to “Welcome to the New Partition Wizard.” Click “Next”.
  • Page 33 8. Click on “Primary partition” (it should be selected as the default partition). Click “Next”. 9. Under “Specific Partition Size,” click Next to accept the default setting, which is the maximum size allowed. ROCSTOR | COMMANDER FC user manual Page | 33...
  • Page 34 10. Under “Assign Drive Letter or Path,” accept the default letter and click “Next”. 11. In the “Format Partition,” accept the default setting. ROCSTOR | COMMANDER FC user manual Page | 34...
  • Page 35 14. You now reached the “Completing the New Partition Wizard” screen. It displays the various settings you previously selected. If you are satisfied with your selections, click “Finish” to complete the new formatting. At this time the Rocstor disk drive is being formatted, which may take a few minutes.
  • Page 36 15. You will return automatically to the “Disk Management” window and will see the newly formatted Rocstor disk on the screen with the name you selected. If no new name was entered in the “Volume label,” the Rocstor drive will show up as “New Volume.” To rename the volume at this time, right click “New Volume”...

  • Page 37: Troubleshooting

    Troubleshooting Rocstor data storage products are subjected to several quality control tests before leaving our factory. However, from time to time, the product may not work after shipment or would experience intermittent problems under certain criteria and/or situations. Should you experience a problem with your Commander HD, please review the Manual and read the possible solutions that fit your problem.
  • Page 38 You may require upgrading to a higher version of Mac OS if your host computer does not recognize the Commander device when connected via FireWire. You must avoid particular characters similar to ^!?\< when coping to FAT 32 volume section. ROCSTOR | COMMANDER FC user manual Page | 38...

  • Page 39: Troubleshooting For Pc Windows Based Computers

    Ensure that there is a firm connection. It is suggested that the cables be detached and reattached, and that the computer be shut off for 20 seconds and then restarted. If a conflict with drivers or extensions exists, contact Rocstor for assistance; email tech support at support@rocstor.com or call technical support department at 888.877.7716.
  • Page 40 The Commander device may not be connected to electricity. The device switch is in the OFF position. The Built-in Power Supply does not work. Contact Rocstor technical support. Situation: The light is green but it also flickers in Red. Solutions: The Light is OFF when the drive is Reading/Writing;...

  • Page 41: Knowledge Base

    Includes all necessary cables and software Easy plug-and-play installation (pre-formatted Hard Drive) Cross-platform compatibility Mac, Windows, Linux … Designed for horizontal or vertical use 2 year limited warranty ROCSTOR | COMMANDER FC user manual Page | 41...

  • Page 42: Specifications

    14.7 x 22.0 x 4.1 cm Weight: 2.9 pounds (1.3 kilograms) Transfer rates: USB 3.0 up to 5,000 Mbits/s; USB 2.0 up to 480 Mbits/s; or USB 1.1 up to 12 Mbits/s. ROCSTOR | COMMANDER FC user manual Page | 42...

  • Page 43: Encryption Technology (Q&A)

    Rocsecure—Commander external drives use hardware-based security, performed by eNova’s X-Wall MX, to provide reliable security for your stored data. Every bit and byte on the hard ROCSTOR | COMMANDER FC user manual Page | 43...
  • Page 44 A: No. AES is a complicated mathematical algorithm that computes the original data with 128 or 256 bit key length. Regardless of the size of the encryption key, the size of data file after encryption remains unchanged. ROCSTOR | COMMANDER FC user manual Page | 44...
  • Page 45 Wall Technology. It is engineered specifically to encrypt/decrypt entire SATA hard drive including boot sector and operating system in real-time performance. The cryptographic engine of the X-Wall MX is NIST (National Institute of Standards and Technology) of USA and CSE ROCSTOR | COMMANDER FC user manual Page | 45...
  • Page 46 Offers wire speed performance at sustained 150MB/sec on all encryption strengths Operating System independent (No software installations required) FIPS (US Federal Information Processing Standard) 140-2 Level 3 Cryptographic Engine validated for Physical Security ROCSTOR | COMMANDER FC user manual Page | 46...
  • Page 47 Very low power consumption at less than 350mW at 1.8V under constant burst mode System Requirement All Microsoft Windows Operating Systems Linux OS with SATA support All embedded OS with SATA support SATA1.0a & 2.0 compliant hard drive ROCSTOR | COMMANDER FC user manual Page | 47...

  • Page 48: Introduction To Interfaces (Ports) And Cables

    USB supports four data transfer rates: USB 3.0: A Supper-Speed (USB 3.0) rate of up to 5,000 Mbits/s (1GB/3.3sec) USB 2.0: A Hi-Speed rate of 480 Mbits/s (60 MB/s). All Rocstor devices are integrated with USB 2.0, Hi-Speed. USB 1.1: A Full Speed rate of 12 Mbits/s (1.5 MB/s). All USB Hubs support Full Speed.

  • Page 49: Comparison Chart

    6.5- 164000 Ft (2–50000 m) 16777216 with switches Infiniband > 32 Ft (>10 m) Copper 1 with point to point 12x quad-rate 120000 12000 <32,800 Ft (<10000 m) Fiber Many W/switched Fabric ROCSTOR | COMMANDER FC user manual Page | 49...

  • Page 50: Introduction To Formatting

    Windows and Linux by using the Linux-native ext2 or ext3 file systems through the use of external drivers for Windows, such as ext2 IFS. However, Windows cannot boot from ext2 or ext3 partitions. ROCSTOR | COMMANDER FC user manual Page | 50...

  • Page 51: Hfs Plus Or Hfs

    HFS Plus uses a larger value to address allocation blocks than HFS, 32 bits rather than 16 bits. This means it can access 4,294,967,296 (=2 ) allocation blocks rather than the 65,536 (=2 allocation blocks available to HFS. ROCSTOR | COMMANDER FC user manual Page | 51...

  • Page 52: Limited Warranty

    Rocstor. The replacement part or product takes on either the Limited Warranty status of the removed part or product or the thirty (30) day limited warranty of the spare part. In the unlikely event that your Rocstor product has a recurring failure, Rocstor, at its discretion, may elect to provide you with a replacement unit of Rocstor‘s choosing that is at least equivalent to your Rocstor branded product in hardware performance.
  • Page 53 Rocstor does not warrant that the operation of this product will be uninterrupted or error-free. Rocstor is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the Rocstor branded product.
  • Page 54 PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. ROCSTOR IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. THIS LIMITATION OF LIABILITY ALSO APPLIES WHETHER DAMAGES ARE SOUGHT OR A CLAIM IS MADE UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM OR ANY OTHER CLAIM.
  • Page 55 Rocstor on the Rocstor branded product or included with the Rocstor branded product at the time of your purchase or lease of the product is available for a fee. WARNING: The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended.

  • Page 56: Technical Support

    Technical Support All Rocstor hard drives are backed by free telephone technical support for two (2) years from the date of purchase. Please register your product with Rocstor. To register, fill in the Limited Warranty Registration form in the Support tab at www.rocstor.com.

  • Page 57: Contact Information

    Educational sales information: academic_sales@Rocstor.com Federal, State & Local government sales information: government_sales@Rocstor.com Resellers/Business Development/OEM Partners All Channel National and International Resellers, VARs, Consultants … contact Rocstor Channel Sales: In U.S., call: 888.877.7716 Out of USA call +1.818.449.2000 Email: reseller_info@Rocstor.com ROCSTOR | COMMANDER FC user manual...
  • Page 58 Available in Black Thank you for purchasing Commander FC Rocstor Ver.0720K ROCSTOR | COMMANDER FC user manual Page | 58...

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