• Do not place this device near a heat source or expose it to direct flame. • Do not place the device near any equipment generating strong electromagnetic fields. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 5...
• Do unplug the RAID System unit from the electrical outlet when not in use to provide an ecological friendly environment. • Use only the power supply cable provided with the RAID System unit. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 6...
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Please thoroughly read and follow the instructions provided in this manual. Failure to do so may result in damage to the RAID System, and any or all of the connected devices. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 7...
Hot-Spare for effective storage management. Supports Automatic Rebuild in Raid 1+HotSpare, Clone + Hot-Spare, and RAID 5+HotSpare. Choose Rocstor drives and store your future. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 8...
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• eSATA cable • US power cable • Quick Start Guide Please keep (store) all package contents and packaging material during the limited warranty period. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 9...
Any loss, corruption, or destruction of data is the sole responsibility of the user of the RAID System. Under no circumstances will the manufacturer be held liable for the recovery or restoration of any data. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 10...
* Many computers do not come with factory installed FireWire 800 or eSATA ports. Therefore, you may need to purchase a PCI, PCI-X or PCI-Express card to use these ports. Rocstor offers a variety of accessories to work with PC Windows or Mac based Computers. Please visit us at www.ROCSTOR.com...
SYSTEM VIEWS Front View The status indication of each LED indicator is listed under the LED INDICATORS section below. Rear View BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 12...
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Place the system with its front view facing you. Open the front panel door. Insert the hard drive(s) as indicated in the image below: BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 13...
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IMPORTANT NOTE: all hard drives installed MUST be RAID compatible hard drives, with same capacities and speeds of 7,200 R.P.M. or higher and preferably from the same manufacturer of hard drives. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 14...
Insert both ends of the USB 2.0, eSATA, FireWire 400, or Fire Wire 800 cable(s) into the corresponding port of the RAID System and the host. Use only ONE connection cable. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 15...
“daisy chain” port. When only one of the USB or eSATA connectors is plugged in, the connector will be viewed as it’s originate port, either USB or eSATA respectively. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 16...
However, if you are using the eSATA interface, safe removal of the RAID System from the host is unnecessary because most hosts do not support it. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 17...
When operating under Striping mode, it is not recommended to do HDD Hot Swap. Any attempt to do so may result in complete loss of all data. Always maintain a Backup of your files/data BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 19...
It is NOT recommended to do Hot Swap for the source disk during the rebuild process because the data in both disks will be lost. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 20...
Spanning provides the maximum possible storage capacity, but does not increase performance. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 21...
If one of the disks fails, the data can be reconstructed through parity calculation once the broken disk is replaced with a new one. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 22...
HDDs. However, if both failed disks are in either HDD slots 2 & 3 or 1 & 4, the data will be lost. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 23...
Under RAID 1, Clone, RAID 5, or RAID 1+0, any attempt of Hot Swapping may terminate the data transfer when using the USB2.0 connection. Please resume the data transfer without Hot Swapping. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 24...
Power on Blue Power off None RAID ALERT LED x 1 Indicators Color Healthy None Rebuild Blink Red Broken or Degrade Fan Error Flash Red BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 25...
All modes Source RAID 1, RAID 5, RAID Flash White None Disk 1+0, Clone Disk Target Blink Flash White Rebuild Disk RAID Blink Red Alert BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 26...
Platform \ Interfaces USB 2.0 FireWire Mac driver No driver Built-in Built-in Power PC CPU (G4 or Later) CoreDuo Intel- Core2Duo based CPU Or Later BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 27...
* Depends on the Linux version. Please see the chart below: Linux OS eSATA Linux Fedora Core 8 / 32-bit Linux Fedora Core 8 / 64-bit Linux Fedora 10 / 64-bit BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 28...
Windows XP 64-bit, Windows 2003 32- Windows bit/64-bit (SP1 and SP2) Windows Vista, Windows 2008 32-bit/64-bit Linux Linux 32-bit/64-bit Mac OS 9/10.1/10.2 Mac OS 10.3/10.4/10.5 BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 29...
CD included in the package, navigate to and open the installation file. For Mac OS, insert the installation CD and locate the Mac driver installation file. Follow the provided prompts to complete the driver installation. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 30...
1. Right-click the My Computer icon on your desktop and choose Manage from the pop-up menu. 2. Double-click Device Manager. 3. Double-click SCSI and RAID controllers. 4. Verify that the SiI 3132 SATALink Controller appears, as shown below. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 31...
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Windows 2003 and XP: Windows 2000: BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 32...
Windows 7, Vista, Windows 2008 32-bit/64- Linux Linux 32-bit/64-bit Yes* Yes* Mac OS 9/10.1/10.2 Mac OS 10.3/10.4/10.5 * Depends on the Linux version. Please see the chart below: BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 33...
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A: Yes, please check the table below for reference. File System NTFS FAT32 FAT (Format by FAT16 Win2000 / WinXP) Capacity Vista: 16384TB Windows: 32GB Limitation XP: 2TB Mac: 2TB BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 34...
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A: This only occurs when the RAID System is connected under the USB 2.0 interface. Please ignore the warning and continue the rebuilding process. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 35...
Dimension: 40 x 40 x 10 mm x 3 Dimension 11.9 x 17.3 x 1.7 inches – 440 x 302 x 53.5 mm Weight (without HDD) 10LB (4.5 KGS) without hard drives BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 36...
PARTITIONING AND FORMATTING THE BIGROC 4-BAY DRIVE ON A MAC OS All Rocstor drives are factory formatted with HFS+, unless otherwise stated on the retail box. WARNING: Initializing, Formatting, Configuring or Partitioning the Bigroc 4-Bay RAID will destroy all of its data. To protect your data, back it up before initializing, formatting, configuring or partitioning this device.
The drive will appear as an icon on the Desktop on the middle right side (figure 1.0 below) the icon will represent the method of connection (USB or FireWire). Figure 1.0 USB Connection FireWire Connection Figure 1.1 Figure 1.2 BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 38...
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“Macintosh HD” icon. The same procedures would also apply to the following steps. Once the icon appears on the “Desktop” click on the “Macintosh HD” icon (figure 2.0) Figure 2.0 BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 39...
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In the “Macintosh HD” menu, click on the “Applications” icon. In the “Applications” menu, click on the “Utilities” icon (figure 3.0.) Figure 3.0 BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 40...
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In the “Utilities” menu, click on the “Disk Utility” icon (figure 4.0.) Figure 4.0 BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 41...
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On the left side of the “Disk Utility” menu is a list of available drives (figure 5.0.) One will show as Rocstor drive. Click on the icon showing the disk capacity (figure 5.1.) Figure 5.0 Figure 5.1 BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual...
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You are now in the Rocstor menu. Click on the “Partition” tab and then click the “Current” tab under “Volume Scheme.” A drop down “Partition” menu will appear. In the “Partition” menu, you may select any number of partitions available under “Volume Scheme.”...
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Volume Information: select a name for your drive (figure 7.0.) Figure 7.0 Format: Click on either the “Format” area or the Blue up/down arrows. Select Mac OS extended (journal). BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 44...
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After selecting the type of format, click the “Apply” tab in the lower right of the screen, (figure 7.1.) On the next screen, Partition Disk, click “Partition” (figure 8.0) Figure 7.1 Figure 8.0 BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 45...
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Desktop will reappear with your designed name on the Desktop (figure 9.0) Figure 8.1 Figure 9.0 You can now Exit or close to return to the desktop. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 46...
PARTITIONING AND FORMATTING THE BIGROC DRIVE ON WINDOWS 2000, XP AND VISTA and Windows 7 All Rocstor drives are factory formatted with FAT32, unless otherwise stated on the retail box. WARNING: Formatting and Partitioning the Bigroc Drive will destroy all of its data. To protect your data, back it up before formatting or partitioning this device.
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2. If the icon “My Computer” does not show on your desktop, click on the Start icon on the lower left of your screen. If the Control Panel link is displayed, click on the Control Panel link. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 48...
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Open window. Type the following: compmgmt.msc and then click OK. Skip to INSTRUCTION # 4 (Instructions for Partitioning and Formatting from FAT 32 to NTFS {page 24}). BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 49...
After reaching the Control Panel, click on Administrative Tools. b. After reaching Administrative Tools, click on Computer Management. c. After reaching Computer Management, click on Disk Management. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 50...
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INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to NTFS 1. In the “Disk Management” window, right click the Rocstor drive in the upper portion of the menu to highlight it. In the drop down menu, select “Delete Partition.” WARNING: Formatting and Partitioning the Bigroc Drive will destroy all of its data. To protect your data, back it up before formatting or partitioning this device.
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4. The Rocstor drive will show up in the lower menu as an “Unallocated” disk. 5. Right click anywhere in the “Unallocated” disk area in the lower menu. 6. Click on “New Partition.” 7. You are taken to “Welcome to the New Partition Wizard.” Click “Next”.
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9. Under “Specific Partition Size,” click Next to accept the default setting, which is the maximum size allowed. 10. Under “Assign Drive Letter or Path,” accept the default letter and click “Next”. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 53...
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12. The “Volume label” can be changed to any name up to 11 characters. 13. Suggest that “Quick Format” be selected and then click “Next”. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 54...
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15. You will return automatically to the “Disk Management” window and will see the newly formatted Rocstor disk on the screen with the name you selected. If no new name was entered in the “Volume label,” the Rocstor drive will show up as “New Volume.” To BIGROC 5C –...
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16. You can also change the name at any time in the future by reaching the “Properties” menu of the Rocstor drive. 17. You can now Exit or close to return to the desktop. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 56...
FireWire devices. Though fully data compatible with 6-pin interfaces, it lacks power connectors. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 57...
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PDAs, scanners, digital cameras, printers, personal media players and flash drives. For many of those devices USB has become the standard connection method. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 58...
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USB supports three data transfer rates: • USB 2.0: A Hi-Speed rate of 480 Mbits/s (60 MB/s). All Rocstor devices are integrated with USB 2.0, Hi-Speed. • USB 1.1: A Full Speed rate of 12 Mbits/s (1.5 MB/s). All USB Hubs support Full Speed.
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Infiniband > 32 Ft (>10 m) Copper 1 with point to point 12x quad-rate 120000 12000 <32,800 Ft (<10000 m) Fiber Many W/switched Fabric BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 60...
Windows and Linux by using the Linux-native ext2 or ext3 file systems through the use of external drivers for Windows, such as ext2 IFS. However, Windows cannot boot from ext2 or ext3 partitions. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 61...
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HFS Plus uses a larger value to address allocation blocks than HFS, 32 bits rather than 16 bits. This means it can access 4,294,967,296 (=2 ) allocation blocks rather than the 65,536 (=2 allocation blocks available to HFS. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 62...
Rocstor. The replacement part or product takes on either the Limited Warranty status of the removed part or product or the thirty (30) day limited warranty of the spare part. In the unlikely event that your Rocstor product has a recurring failure, Rocstor, at its discretion, may elect to provide you with a replacement unit of Rocstor‘s choosing that is at least equivalent to your Rocstor branded product in hardware performance.
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Rocstor does not warrant that the operation of this product will be uninterrupted or error-free. Rocstor is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the Rocstor branded product.
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PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. ROCSTOR IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. THIS LIMITATION OF LIABILITY ALSO APPLIES WHETHER DAMAGES ARE SOUGHT OR A CLAIM IS MADE UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM OR ANY OTHER CLAIM.
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This will save considerable repair time. After you call the Rocstor Technical Support Center at 888.877.8777 a replaceable part can be sent directly to you. Once the part arrives, call the Rocstor Technical Support Center. A technician will assist you over the phone to ensure that the installation is quick and easy.
Rocstor on the Rocstor branded product or included with the Rocstor branded product at the time of your purchase or lease of the product is available for a fee. WARNING: The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended.
All Channel National and International Resellers, VARs, Consultants … contact Rocstor Channel Sales: In U.S., call: 888.877.7716 Out of USA call +1.818.449.2000 Email: reseller_info@Rocstor.com Thank you for purchasing the Bigroc 5C 4-Bay RAID. Ver.0301L BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 69...
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