Rocstor BIGROC 5C User Manual

Rocstor BIGROC 5C User Manual

4-bay raid - 1u rack mount system esata, 2xfirewire 800, firewire 400 & usb 3.0

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store your future
BIGROC 5C
User Manual
4-Bay RAID - 1U Rack Mount System
eSATA, 2xFireWire 800, FireWire 400 & USB 3.0

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Summary of Contents for Rocstor BIGROC 5C

  • Page 1 BIGROC 5C User Manual 4-Bay RAID - 1U Rack Mount System eSATA, 2xFireWire 800, FireWire 400 & USB 3.0...
  • Page 2: Table Of Contents

    ) ....................27 XTERNAL OOTUP 2TB ......................28 OLUM OVER GLOSSORY ..........................29 eSATA PCI EXPRESS CARD INSTALLATION .................30 ......................30 YSTEM EQUIREMENTS ......................30 ARDWARE NSTALLATION .........................30 RIVER NSTALLATION BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 2...
  • Page 3 ARTITIONING AND ORMATING KNOWLEDGE BASE ........................57 INTRODUCTION TO FORMATTING ....................61 LIMITED WARRANTY ........................63 TECHNICAL SUPPORT ........................67 TRADEMARKS ACKNOWLEDGEMENTS ..................68 COPYRIGHTS ..........................68 CONTACT INFORMATION ......................69 BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 3...
  • Page 4 NOTES: BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 4...
  • Page 5: Important Notices

    • Do not place this device near a heat source or expose it to direct flame. • Do not place the device near any equipment generating strong electromagnetic fields. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 5...
  • Page 6: Precautions For The Raid System

    • Do unplug the RAID System unit from the electrical outlet when not in use to provide an ecological friendly environment. • Use only the power supply cable provided with the RAID System unit. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 6...
  • Page 7 Please thoroughly read and follow the instructions provided in this manual. Failure to do so may result in damage to the RAID System, and any or all of the connected devices. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 7...
  • Page 8: General

    Hot-Spare for effective storage management. Supports Automatic Rebuild in Raid 1+HotSpare, Clone + Hot-Spare, and RAID 5+HotSpare. Choose Rocstor drives and store your future. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 8...
  • Page 9 • eSATA cable • US power cable • Quick Start Guide Please keep (store) all package contents and packaging material during the limited warranty period. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 9...
  • Page 10: Special Features

    Any loss, corruption, or destruction of data is the sole responsibility of the user of the RAID System. Under no circumstances will the manufacturer be held liable for the recovery or restoration of any data. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 10...
  • Page 11: Minimum Sysytem Requirements

    * Many computers do not come with factory installed FireWire 800 or eSATA ports. Therefore, you may need to purchase a PCI, PCI-X or PCI-Express card to use these ports. Rocstor offers a variety of accessories to work with PC Windows or Mac based Computers. Please visit us at www.ROCSTOR.com...
  • Page 12: Connectors

    SYSTEM VIEWS Front View The status indication of each LED indicator is listed under the LED INDICATORS section below. Rear View BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 12...
  • Page 13 Place the system with its front view facing you. Open the front panel door. Insert the hard drive(s) as indicated in the image below: BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 13...
  • Page 14 IMPORTANT NOTE: all hard drives installed MUST be RAID compatible hard drives, with same capacities and speeds of 7,200 R.P.M. or higher and preferably from the same manufacturer of hard drives. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 14...
  • Page 15: Connecting The Bigroc Raid System To A Computer

    Insert both ends of the USB 2.0, eSATA, FireWire 400, or Fire Wire 800 cable(s) into the corresponding port of the RAID System and the host. Use only ONE connection cable. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 15...
  • Page 16: Connecting Multiple Devices

    “daisy chain” port. When only one of the USB or eSATA connectors is plugged in, the connector will be viewed as it’s originate port, either USB or eSATA respectively. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 16...
  • Page 17: Safe Removal Of The Raid Saystem

    However, if you are using the eSATA interface, safe removal of the RAID System from the host is unnecessary because most hosts do not support it. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 17...
  • Page 18: Raid Modes

    2 to 4 RAID 1 (Mirroring) Span 2 to 4 Clone 2 to 4 RAID 5 3 or 4 RAID 1+0 JBOD 1 to 4 BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 18...
  • Page 19: Raid 0 (Striping )

    When operating under Striping mode, it is not recommended to do HDD Hot Swap. Any attempt to do so may result in complete loss of all data. Always maintain a Backup of your files/data BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 19...
  • Page 20: Raid 1 (Mirroring )

    It is NOT recommended to do Hot Swap for the source disk during the rebuild process because the data in both disks will be lost. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 20...
  • Page 21: Span

    Spanning provides the maximum possible storage capacity, but does not increase performance. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 21...
  • Page 22: Raid 5

    If one of the disks fails, the data can be reconstructed through parity calculation once the broken disk is replaced with a new one. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 22...
  • Page 23: Raid 10 (1+0)

    HDDs. However, if both failed disks are in either HDD slots 2 & 3 or 1 & 4, the data will be lost. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 23...
  • Page 24: Jbod

    Under RAID 1, Clone, RAID 5, or RAID 1+0, any attempt of Hot Swapping may terminate the data transfer when using the USB2.0 connection. Please resume the data transfer without Hot Swapping. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 24...
  • Page 25: Power On / Off Led

    Power on Blue Power off None RAID ALERT LED x 1 Indicators Color Healthy None Rebuild Blink Red Broken or Degrade Fan Error Flash Red BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 25...
  • Page 26: Hard Disk Drive Led

    All modes Source RAID 1, RAID 5, RAID Flash White None Disk 1+0, Clone Disk Target Blink Flash White Rebuild Disk RAID Blink Red Alert BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 26...
  • Page 27: External Bootup (Pc And Mac )

    Platform \ Interfaces USB 2.0 FireWire Mac driver No driver Built-in Built-in Power PC CPU (G4 or Later) CoreDuo Intel- Core2Duo based CPU Or Later BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 27...
  • Page 28: Disk Volum Over 2Tb

    * Depends on the Linux version. Please see the chart below: Linux OS eSATA Linux Fedora Core 8 / 32-bit Linux Fedora Core 8 / 64-bit Linux Fedora 10 / 64-bit BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 28...
  • Page 29: Glossory

    Windows XP 64-bit, Windows 2003 32- Windows bit/64-bit (SP1 and SP2) Windows Vista, Windows 2008 32-bit/64-bit Linux Linux 32-bit/64-bit Mac OS 9/10.1/10.2 Mac OS 10.3/10.4/10.5 BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 29...
  • Page 30: Esata Pci Express Card Installation

    CD included in the package, navigate to and open the installation file. For Mac OS, insert the installation CD and locate the Mac driver installation file. Follow the provided prompts to complete the driver installation. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 30...
  • Page 31: Verify Driver Installation

    1. Right-click the My Computer icon on your desktop and choose Manage from the pop-up menu. 2. Double-click Device Manager. 3. Double-click SCSI and RAID controllers. 4. Verify that the SiI 3132 SATALink Controller appears, as shown below. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 31...
  • Page 32 Windows 2003 and XP: Windows 2000: BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 32...
  • Page 33: Questions & Answers Concerning Raid Systems

    Windows 7, Vista, Windows 2008 32-bit/64- Linux Linux 32-bit/64-bit Yes* Yes* Mac OS 9/10.1/10.2 Mac OS 10.3/10.4/10.5 * Depends on the Linux version. Please see the chart below: BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 33...
  • Page 34 A: Yes, please check the table below for reference. File System NTFS FAT32 FAT (Format by FAT16 Win2000 / WinXP) Capacity Vista: 16384TB Windows: 32GB Limitation XP: 2TB Mac: 2TB BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 34...
  • Page 35 A: This only occurs when the RAID System is connected under the USB 2.0 interface. Please ignore the warning and continue the rebuilding process. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 35...
  • Page 36: Specifications

    Dimension: 40 x 40 x 10 mm x 3 Dimension 11.9 x 17.3 x 1.7 inches – 440 x 302 x 53.5 mm Weight (without HDD) 10LB (4.5 KGS) without hard drives BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 36...
  • Page 37: Partitioning And Formatting The Bigroc 4-Bay Drive On A Mac Os

    PARTITIONING AND FORMATTING THE BIGROC 4-BAY DRIVE ON A MAC OS All Rocstor drives are factory formatted with HFS+, unless otherwise stated on the retail box. WARNING: Initializing, Formatting, Configuring or Partitioning the Bigroc 4-Bay RAID will destroy all of its data. To protect your data, back it up before initializing, formatting, configuring or partitioning this device.
  • Page 38: Instructions For Partitioning And Formating Fat 32 To Hfs+ (Mac )

    The drive will appear as an icon on the Desktop on the middle right side (figure 1.0 below) the icon will represent the method of connection (USB or FireWire). Figure 1.0 USB Connection FireWire Connection Figure 1.1 Figure 1.2 BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 38...
  • Page 39 “Macintosh HD” icon. The same procedures would also apply to the following steps. Once the icon appears on the “Desktop” click on the “Macintosh HD” icon (figure 2.0) Figure 2.0 BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 39...
  • Page 40 In the “Macintosh HD” menu, click on the “Applications” icon. In the “Applications” menu, click on the “Utilities” icon (figure 3.0.) Figure 3.0 BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 40...
  • Page 41 In the “Utilities” menu, click on the “Disk Utility” icon (figure 4.0.) Figure 4.0 BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 41...
  • Page 42 On the left side of the “Disk Utility” menu is a list of available drives (figure 5.0.) One will show as Rocstor drive. Click on the icon showing the disk capacity (figure 5.1.) Figure 5.0 Figure 5.1 BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual...
  • Page 43 You are now in the Rocstor menu. Click on the “Partition” tab and then click the “Current” tab under “Volume Scheme.” A drop down “Partition” menu will appear. In the “Partition” menu, you may select any number of partitions available under “Volume Scheme.”...
  • Page 44 Volume Information: select a name for your drive (figure 7.0.) Figure 7.0 Format: Click on either the “Format” area or the Blue up/down arrows. Select Mac OS extended (journal). BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 44...
  • Page 45 After selecting the type of format, click the “Apply” tab in the lower right of the screen, (figure 7.1.) On the next screen, Partition Disk, click “Partition” (figure 8.0) Figure 7.1 Figure 8.0 BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 45...
  • Page 46 Desktop will reappear with your designed name on the Desktop (figure 9.0) Figure 8.1 Figure 9.0 You can now Exit or close to return to the desktop. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 46...
  • Page 47: Partitioning And Formatting The Bigroc 4-Bay Drive On A Windows Os

    PARTITIONING AND FORMATTING THE BIGROC DRIVE ON WINDOWS 2000, XP AND VISTA and Windows 7 All Rocstor drives are factory formatted with FAT32, unless otherwise stated on the retail box. WARNING: Formatting and Partitioning the Bigroc Drive will destroy all of its data. To protect your data, back it up before formatting or partitioning this device.
  • Page 48 2. If the icon “My Computer” does not show on your desktop, click on the Start icon on the lower left of your screen. If the Control Panel link is displayed, click on the Control Panel link. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 48...
  • Page 49 Open window. Type the following: compmgmt.msc and then click OK. Skip to INSTRUCTION # 4 (Instructions for Partitioning and Formatting from FAT 32 to NTFS {page 24}). BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 49...
  • Page 50: To Hfs

    After reaching the Control Panel, click on Administrative Tools. b. After reaching Administrative Tools, click on Computer Management. c. After reaching Computer Management, click on Disk Management. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 50...
  • Page 51 INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to NTFS 1. In the “Disk Management” window, right click the Rocstor drive in the upper portion of the menu to highlight it. In the drop down menu, select “Delete Partition.” WARNING: Formatting and Partitioning the Bigroc Drive will destroy all of its data. To protect your data, back it up before formatting or partitioning this device.
  • Page 52 4. The Rocstor drive will show up in the lower menu as an “Unallocated” disk. 5. Right click anywhere in the “Unallocated” disk area in the lower menu. 6. Click on “New Partition.” 7. You are taken to “Welcome to the New Partition Wizard.” Click “Next”.
  • Page 53 9. Under “Specific Partition Size,” click Next to accept the default setting, which is the maximum size allowed. 10. Under “Assign Drive Letter or Path,” accept the default letter and click “Next”. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 53...
  • Page 54 12. The “Volume label” can be changed to any name up to 11 characters. 13. Suggest that “Quick Format” be selected and then click “Next”. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 54...
  • Page 55 15. You will return automatically to the “Disk Management” window and will see the newly formatted Rocstor disk on the screen with the name you selected. If no new name was entered in the “Volume label,” the Rocstor drive will show up as “New Volume.” To BIGROC 5C –...
  • Page 56 16. You can also change the name at any time in the future by reaching the “Properties” menu of the Rocstor drive. 17. You can now Exit or close to return to the desktop. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 56...
  • Page 57: Knowledge Base

    FireWire devices. Though fully data compatible with 6-pin interfaces, it lacks power connectors. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 57...
  • Page 58 PDAs, scanners, digital cameras, printers, personal media players and flash drives. For many of those devices USB has become the standard connection method. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 58...
  • Page 59 USB supports three data transfer rates: • USB 2.0: A Hi-Speed rate of 480 Mbits/s (60 MB/s). All Rocstor devices are integrated with USB 2.0, Hi-Speed. • USB 1.1: A Full Speed rate of 12 Mbits/s (1.5 MB/s). All USB Hubs support Full Speed.
  • Page 60 Infiniband > 32 Ft (>10 m) Copper 1 with point to point 12x quad-rate 120000 12000 <32,800 Ft (<10000 m) Fiber Many W/switched Fabric BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 60...
  • Page 61: Introduction To Formatting

    Windows and Linux by using the Linux-native ext2 or ext3 file systems through the use of external drivers for Windows, such as ext2 IFS. However, Windows cannot boot from ext2 or ext3 partitions. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 61...
  • Page 62 HFS Plus uses a larger value to address allocation blocks than HFS, 32 bits rather than 16 bits. This means it can access 4,294,967,296 (=2 ) allocation blocks rather than the 65,536 (=2 allocation blocks available to HFS. BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 62...
  • Page 63: Limited Warranty

    Rocstor. The replacement part or product takes on either the Limited Warranty status of the removed part or product or the thirty (30) day limited warranty of the spare part. In the unlikely event that your Rocstor product has a recurring failure, Rocstor, at its discretion, may elect to provide you with a replacement unit of Rocstor‘s choosing that is at least equivalent to your Rocstor branded product in hardware performance.
  • Page 64 Rocstor does not warrant that the operation of this product will be uninterrupted or error-free. Rocstor is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the Rocstor branded product.
  • Page 65 PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. ROCSTOR IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. THIS LIMITATION OF LIABILITY ALSO APPLIES WHETHER DAMAGES ARE SOUGHT OR A CLAIM IS MADE UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM OR ANY OTHER CLAIM.
  • Page 66 This will save considerable repair time. After you call the Rocstor Technical Support Center at 888.877.8777 a replaceable part can be sent directly to you. Once the part arrives, call the Rocstor Technical Support Center. A technician will assist you over the phone to ensure that the installation is quick and easy.
  • Page 67: Technical Support

    Rocstor on the Rocstor branded product or included with the Rocstor branded product at the time of your purchase or lease of the product is available for a fee. WARNING: The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended.
  • Page 68: Trademarks Acknowledgements

    This product is (may also be) integrated with SATA hard drives from the following manufactures: Seagate, Samsung, Western Digital, Hitachi, Toshiba, Fujitsu … All other names are trademarks of their respective companies. Rocstor wishes to acknowledge the use of tables, charts, graphs and texts from the Wikipedia website. © 2000 - 2012 COPYRIGHTS ©...
  • Page 69: Contact Information

    All Channel National and International Resellers, VARs, Consultants … contact Rocstor Channel Sales: In U.S., call: 888.877.7716 Out of USA call +1.818.449.2000 Email: reseller_info@Rocstor.com Thank you for purchasing the Bigroc 5C 4-Bay RAID. Ver.0301L BIGROC 5C – 4Bay RAID - 1U Rack Mount System - User Manual Page | 69...

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