Rocstor HAWKER HX User Manual

Rocstor HAWKER HX User Manual

Secure – encrypted mobile drive
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Summary of Contents for Rocstor HAWKER HX

  • Page 1 store your future Secure – Encrypted Mobile Drive User Manual...
  • Page 2: Table Of Contents

    PARTITIONING & FORMATTING the HAWKER Drive on WINDOWS 2000, XP, VISTA, 7 • Warning _____________________________________________________________ • Important Notes • Different ways to get to the Control Panel __________________________________ • Instructions upon reaching the Control Panel ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 2...
  • Page 3 HFS Plus or HFS+ LIMITED WARRANTY TECHNICAL SUPPORT ACKNOWLEDGEMENTS • Trademarks __________________________________________________________ • Copyrights CONTACT INFORMATION • Corporate Headquarters ________________________________________________ • Technical Support / Return Authorization “RMA” • Sales Info ____________________________________________________________ ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 3...
  • Page 4: Important Notices

    Care and Handling The following instructions concern the proper care and handling of Hawker HX Drives. Please take a moment to review these instructions. • As with any storage solution, it is recommended that all data be backed up regularly.
  • Page 5 • Do not attempt to disassemble and service the Hawker drive during the warranty period. • Please read the Safety Notices and Limited Warranty information in this Manual and on the Rocstor website (www.rocstor.com) for further details. ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 5...
  • Page 6: General

    Secure – Encrypted Mobile Drive HAWKER HX - USB 3.0 (2.0) and eSATA interfaces Hawker HX has the world’s most technologically advanced real-time hardware encrypted external drive in the market today. Designed and engineered in the United States to satisfy the requirements of demanding security concerned professionals;...
  • Page 7: Box Contents

    Box Contents • External hard disk drive • USB 3.0 cable • eSATA cable • Installation user Guide • Carrying case ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 7...
  • Page 8: Minimum System Requirements

    Mac OS 10.5 and later … Me, XP, Vista, Widows 7- 8 … Recommended memory: 512 MB RAM Recommended memory: 512 MB RAM Connectors • eSATA port • USB 3.0 port • Key-token port ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 8...
  • Page 9: Must Be Read First

    MUST BE READ FIRST Hawker HX uses the most advanced encryption chip. It encrypts and decrypts all the data that is being read and written simultaneously in real-time. It uses a digital key token to authenticate and authorize to access data in the device.
  • Page 10 Mac is the same. (If you seek help in formatting, please proceed with the formatting chapter in this manual; you may start with the Table of Contents on page two (2) of this manual. If you require live assistance, you may call Rocstor tech support toll-free at 888- 877-7716, Ext 8883, or email support@Rocstor.com.) Once the drive is formatted with a new digital key, which you received/purchased, it will authenticate the Hawker device with that key (set of new keys) only.
  • Page 11: Quick Installation

    (or via Power Hub that is connected to your computer) and the other end to the USB port in the HAWKER LX. After a few seconds, the light will turn blue and a Rocstor HD icon will show on “My Computer” folder under the Windows OS.
  • Page 12 OFF you are required to insert the key-token and repeat the procedures for authentication again. The Hard drive is preformatted for Plug-and-Play operation. After a few seconds, a Rocstor HD icon will show on “My Computer” folder under the Windows OS. Under the Mac OS, the Hawker HD will appear on the “Desktop.”...
  • Page 13: Cable Types: Firewire 800, Firewire 400, Usb And Sata

    Maximum cable length is 6.6 Ft (2 meters). USB and FireWire allow longer distances. This table shows the real speed of SATA 1.5 Gbits/s and SATA 3 GB/s: ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 13...
  • Page 14 Real speed 150 MB/s 300 MB/s Hawker eSATA offers performance as high as 3.0 GB/sec per device with the current specification. It also offers new features such as hot swapping. ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 14...
  • Page 15: Installing Your Drive

    Macintosh operating systems. To begin using your Rocstor drive, simply connect a data cable and power cord. There’s no need to shut down your computer because your Rocstor drive is hot-pluggable. Just plug it in and it’s ready to use.
  • Page 16: Mac

    Desktop and the drive’s activity light is green, you can safely disconnect or turn off the drive. Reformatting Your Drive As mentioned previously, all Rocstor hard drives are formatted as blank FAT32 volumes (otherwise noted on the retail packaging) that are compatible with most modern Windows and Macintosh operating systems.
  • Page 17: How To Daisy-Chain Through Firewire Ports To Your Hawker Drive At One Time

    PARTITIONING AND FORMATTING THE HAWKER DRIVE ON A MAC OS All Rocstor drives are factory formatted with FAT32, unless otherwise stated on the retail box. WARNING: Formatting and Partitioning the Hawker Drive will destroy all of its data. To protect your data, back it up before formatting or partitioning this device.
  • Page 18: Instructions For Partitioning And Formatting From Fat32 To Hfs

    INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to HFS+: Connect the Rocstor drive to the computer via a port. The drive will appear as an icon on the Desktop on the middle right side (figure 1.0 below) the icon will represent the method of connection Figure 1.0...
  • Page 19 Note: the Hard Drive is connected via USB port; the desktop would indicate the USB (figure 1.1) Once the icon appears on the “Desktop” click on the “Macintosh HD” icon (figure 2.0) Figure 2.0 ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 19...
  • Page 20 In the “Macintosh HD” menu, click on the “Applications” icon. In the “Applications” menu, click on the “Utilities” icon (figure 3.0.) Figure 3.0 ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 20...
  • Page 21 In the “Utilities” menu, click on the “Disk Utility” icon (figure 4.0.) Figure 4.0 ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 21...
  • Page 22 On the left side of the “Disk Utility” menu is a list of available drives (figure 5.0.) One will show as Rocstor drive. Click on the icon showing the disk capacity (figure 5.1.) Figure 5.0 Figure 5.1 ROCSTOR | ROCSECURE | HAWKER HX user manual...
  • Page 23 You are now in the Rocstor menu. Click on the “Partition” tab and then click the “Current” tab under “Volume Scheme.” A drop down “Partition” menu will appear. In the “Partition” menu, you may select any number of partitions available under “Volume Scheme.”...
  • Page 24 Volume Information: select a name for your drive (figure 7.0.) Figure 7.0 Format: Click on either the “Format” area or the Blue up/down arrows. Select Mac OS extended (journal). ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 24...
  • Page 25 After selecting the type of format, click the “Apply” tab in the lower right of the screen, (figure 7.1.) On the next screen, Partition Disk, click “Partition” (figure 8.0) Figure 7.1 Figure 8.0 ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 25...
  • Page 26 Desktop will reappear with your designed name on the Desktop (figure 9.0) Figure 8.1 Figure 9.0 You can now Exit or close to return to the desktop. ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 26...
  • Page 27: Warning

    PARTITIONING AND FORMATTING THE HAWKER DRIVE ON WINDOWS 2000, XP AND VISTA and Windows 7 All Rocstor drives are factory formatted with FAT32, unless otherwise stated on the retail box. WARNING: Formatting and Partitioning the Hawker Drive will destroy all of its data. To protect your data, back it up before formatting or partitioning this device.
  • Page 28: Different Ways To Get To The Control Panel

    2. If the icon “My Computer” does not show on your desktop, click on the Start icon on the lower left of your screen. If the Control Panel link is displayed, click on the Control Panel link. ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 28...
  • Page 29 Open window. Type the following: compmgmt.msc and then click OK. Skip to INSTRUCTION # 4 (Instructions for Partitioning and Formatting from FAT 32 to NTFS {page 24}). ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 29...
  • Page 30: Instructions Upon Reaching The Control Panel

    INSTRUCTIONS UPON REACHING CONTROL PANEL a. After reaching the Control Panel, click on Administrative Tools. b. After reaching Administrative Tools, click on Computer Management. c. After reaching Computer Management, click on Disk Management. ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 30...
  • Page 31: Instructions For Partitioning And Formatting From Fat32 To Ntfs

    INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to NTFS 1. In the “Disk Management” window, right click the Rocstor drive in the upper portion of the menu to highlight it. In the drop down menu, select “Delete Partition.” WARNING: Formatting and Partitioning the Hawker Drive will destroy all of its data. To protect your data, back it up before formatting or partitioning this device.
  • Page 32 4. The Rocstor drive will show up in the lower menu as an “Unallocated” disk. 5. Right click anywhere in the “Unallocated” disk area in the lower menu. 6. Click on “New Partition.” 7. You are taken to “Welcome to the New Partition Wizard.” Click “Next”.
  • Page 33 9. Under “Specific Partition Size,” click Next to accept the default setting, which is the maximum size allowed. 10. Under “Assign Drive Letter or Path,” accept the default letter and click “Next”. ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 33...
  • Page 34 11. In the “Format Partition,” accept the default setting. 12. The “Volume label” can be changed to any name up to 11 characters. 13. Suggest that “Quick Format” be selected and then click “Next”. ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 34...
  • Page 35 15. You will return automatically to the “Disk Management” window and will see the newly formatted Rocstor disk on the screen with the name you selected. If no new name was ROCSTOR | ROCSECURE | HAWKER HX user manual...
  • Page 36 “Volume label,” the Rocstor drive will show up as “New Volume.” To rename the volume at this time, right click “New Volume” and click “Properties.” You can now change the volume name up to 11 characters. Click OK.
  • Page 37: Troubleshooting

    Hawker HD, please review the Manual and read the possible solutions that fit your problem. (The User Manual is updated regularly so check the Rocstor website for an updated Manual.) Please contact Rocstor technical support listed under contact information at the end of this Manual.
  • Page 38 You may require upgrading to a higher version of Mac OS if your host computer does not recognize the Hawker device when connected via FireWire. • You must avoid particular characters similar to ^!?\< when coping to FAT 32 volume section. ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 38...
  • Page 39: Troubleshooting For Pc Windows Based Computers

    20 seconds and then restarted. • If a conflict with drivers or extensions exists, contact Rocstor for assistance; email tech support at support@rocstor.com or call technical support department at 888.877.7716.
  • Page 40 The Light is OFF when the drive is Reading/Writing; do not turn the device OFF in this situation as you may lose the data being transferred in R/W. • The Light remains ON during normal or idle operation. ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 40...
  • Page 41: Knowledge Base

    Dimension: ~ 5.0 x 2.9 x 0.7 inches or ~12.7 x 7.4 x 1.8 cm Weight: ~ 8 Ounces – ~O.5 Lb - 0.23 Kilogram Transfer rates: USB 3.0 up to 5,000 Mbits/s and eSATA up to 3,000 Mbits/s; ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 41...
  • Page 42: Encryption Technology (Q&A)

    Biometric security also requires a substantial hardware investment and additional administrative burden. Hardware security—Hardware security is by far the most thorough, cost-effective, and • easily implemented form of advanced security. ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 42...
  • Page 43 A: No. Everything you write to the disk drive is automatically strongly encrypted. There is no need to establish a separate “encrypted folder.” Q: Does X-Wall MX increase the original file size after encryption? ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 43...
  • Page 44 Note: The above X-WALL product information is property of eNova and is provided for informational purposes only; eNova retains copyright and ownership of all provided material regarding the eNova X-WALL MX. ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 44...
  • Page 45 There is no complex GUI involved therefore your regular computing behavior is unchanged. Key Management Hawker Key Management with X-Wall M includes PIN/Password through Pre-boot authentication a USB type external key token. ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 45...
  • Page 46: Introduction To Interfaces (Ports) And Cables

    • System Requirement All Microsoft Windows Operating Systems • Linux OS with SATA support • All embedded OS with SATA support • SATA1.0a & 2.0 compliant hard drive • ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 46...
  • Page 47 • USB 3.0: A Supper-Speed (USB 3.0) rate of up to 5,000 Mbits/s (1GB/3.3sec) • USB 2.0: A Hi-Speed rate of 480 Mbits/s (60 MB/s). All Rocstor devices are integrated with USB 2.0, Hi-Speed. • USB 1.1: A Full Speed rate of 12 Mbits/s (1.5 MB/s). All USB Hubs support Full Speed.
  • Page 48: Usb (Universal Serial Bus)

    Real speed 150 MB/s 300 MB/s SATA offers performance as high as 3.0 GB/sec per device with the current specification. It also offers new features such as hot swapping. ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 48...
  • Page 49: Comparison Chart

    6.5- 164000 Ft (2–50000 m) 16777216 with switches Infiniband > 32 Ft (>10 m) Copper 1 with point to point 12x quad-rate 120000 12000 <32,800 Ft (<10000 m) Fiber Many W/switched Fabric ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 49...
  • Page 50: Introduction To Formatting

    Windows and Linux by using the Linux-native ext2 or ext3 file systems through the use of external drivers for Windows, such as ext2 IFS. However, Windows cannot boot from ext2 or ext3 partitions. ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 50...
  • Page 51: Hfs Plus Or Hfs

    HFS Plus uses a larger value to address allocation blocks than HFS, 32 bits rather than 16 bits. This means it can access 4,294,967,296 (=2 ) allocation blocks rather than the 65,536 (=2 allocation blocks available to HFS. ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 51...
  • Page 52: Limited Warranty

    Rocstor. The replacement part or product takes on either the Limited Warranty status of the removed part or product or the thirty (30) day limited warranty of the spare part. In the unlikely event that your Rocstor product has a recurring failure, Rocstor, at its discretion, may elect to provide you with a replacement unit of Rocstor‘s choosing that is at least equivalent to your Rocstor branded product in hardware performance.
  • Page 53 Rocstor does not warrant that the operation of this product will be uninterrupted or error-free. Rocstor is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the Rocstor branded product.
  • Page 54 PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. ROCSTOR IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. THIS LIMITATION OF LIABILITY ALSO APPLIES WHETHER DAMAGES ARE SOUGHT OR A CLAIM IS MADE UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM OR ANY OTHER CLAIM.
  • Page 55: Technical Support

    Rocstor on the Rocstor branded product or included with the Rocstor branded product at the time of your purchase or lease of the product is available for a fee. WARNING: The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended.
  • Page 56: Technical Support

    Technical Support All Rocstor hard drives are backed by free telephone technical support for two (2) years from the date of purchase. Please register your product with Rocstor. To register, fill in the Limited Warranty Registration form in the Support tab at www.rocstor.com.
  • Page 57: Contact Information

    Educational sales information: academic_sales@Rocstor.com Federal, State & Local government sales information: government_sales@Rocstor.com Resellers/Business Development/OEM Partners All Channel National and International Resellers, VARs, Consultants … contact Rocstor Channel Sales: In U.S., call: 888.877.7716 Out of USA call +1.818.449.2000 Email: reseller_info@Rocstor.com ROCSTOR | ROCSECURE | HAWKER HX user manual...
  • Page 58 Thank you for purchasing Hawker HX. Rocstor Ver.0301L ROCSTOR | ROCSECURE | HAWKER HX user manual Page | 58...

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