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T R O U B L E S H O O T I N G
Symptom
Erratic
performance
No sound
Sound distorted
Device doesn't
charge up
Possible reason
External interference
Volume is too low
Volume is too high
Sound source is distorted
Batteries are weak (unit not
connected to AC power)
Unit is not connected to AC
power
Device uses a proprietary
charging protocol
USB cable is not connected
properly
Solution
Move unit away from potential sources
of external interference such as
computers, modems, wireless devices
(routers) or fluorescent light.
Turn volume up on your device
Turn volume down on your device
If the original sound file (MP3) is old or
of poor quality, distortion and noise are
easily noticed with high-power speakers.
Try upgrading file from a trusted source
such as iTunes.
Replace with fresh AA batteries
Please make sure the unit is connected
to a working power outlet. The unit will
not charge while operating on batteries
Move the USB Circuit Switch on the
bottom of the unit to the A or B position
and monitor the charging status on your
device. If it still does not charge, your
device may require you to use the
charging accessory that came with it.
Check that the USB plug is firmly and
correctly connected to the USB port on
the side of the unit and that the other
end is properly connected to your
device
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