Before Calling For Service - Zenith SENTRY 2 SLS1931S Operating Manual & Warranty

MAINTENANCE AND TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
Check these items and see if you can correct the trouble by
changing the adjustment of a control or the setting of a
switch.
By making: these simple checks before calling: for service,
you may save time and money.
Problem
Picture OK. Poor sound.
Sound OK. Poor picture.
No picture or sound.
Picture blurred, ghost in picture, or distorted.
Try This
Re-orient antenna. Check for local interference. Try
another channel - possible station trouble. Check AUTO
FINE TUNE and TUNING BAND Menu options.
Re-orient antenna. Adjust VIDEO Menu options with
PICTURE PREF. in CUSTOM mode. Try another channel
- possible station trouble.
Is TV on? Power in wall outlet? TV plugged in? Antenna
hooked up? Cable hooked up? Check wilLh your cable
company. Check auxifiary audio/video eqLuipment. Check
channel selection. Check TUNING BAND and AUTO
FINE TUNE Menu options. Check remote control, if
provided.
Check antenna or cable hook up for broken s_fires? Possible
station trouble - try another channel. Check for local
interference.
No color, or poor color. Check antenna or cable hook up. Adjust VIDEO Menu
options with PIC'TURE PREF. in the CUSTOM mode. Is it
a color program?
No sound. Check VOL. (VOL) setting. Check MUTE button
operation on remote control, if provided.
Cannot select certain channels. Channels may be skipped !in CH. ADD/DEL Menu option.
Check AUTO FINE TUNE Menu option.
Remote control does not work. Are batteries okay? Is "I'V turned ON? I,; TV plugged in? Is
remote in the TV mode'?
No closed captions. Are captions available? Is CAPTION 1 or CAPTION 2
selected using the CAPTIONS option on the SETUP Menu.
Black box covers most of screen. Is TEXT 1 or TEXT 2 selected using the CAPTIONS
option on the SETUP Menu? Text information maynot be
available.
Always request that your technician use only genuine
Zenith exact replacement parts for continued Quality and
Safety performance. Keep your Zenith ALL Zenith.
NOTE: If your TV fails to respond to the PICTURE
PREF. selection, or to any other menu selection, you must
reset the TV. Simply disconnect it from AC power by un-
plugging the AC power cord from the power oatlet. Wait a
few minutes, then plug the TV back into the power outlet.
You will have to reset the clock to the current time.
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