Toshiba 55VX700U Owner's Manual page 177

* If you cannottunedigitalchannels, c heckthe antenna
configuration (c_ p. 28). If the problempersists,clear
all channels from the channel l ist andreprogram
channels into memory(u-_-_ p.28). If the problem
persists,usethe Reset F actoryDefaults procedure (_-_-_
p.44). See"TVstops responding to controls"and
"Otherproblems"(_-_--_ p.76).
Closed caption problems
* If the program or video you selected is not closed-
captioned, no captions appear.
* If text is not available, a black rectangle may appear.
If this happens, turn off the closed-caption feature
(_-,_p. 34).
* A closed-caption signal may not display correctly under
these circumstances: a) the videotape is dubbed; b) the
signal reception is weak; or c) the signal reception is
nonstandard (_-_-_ p . 34).
Rating blocking (V-Chip) problems
* Ifyou forgetyour PiNcode:Whilethe PiNcodeentering
screen is displayed, p ressI_ 4timeswithin5 seconds.
Theold PINcodeclears(_-_--_ p. 35).
° TheV-Chipfeatureis available for the U.S.V-Chip
systemonly(_-_-_ p. 35).
NoREGZA-LINK operation
* TheREGZA-LINKfeature is available forToshibaREGZA-
LINKcompatible devices.
* EnsureHDMI c ableswiththe HDMI L ogo(I-I_lrrlll)
areused.
° Whentheconnected REGZA-LINK devicedoesnot work
correctlyafteryouchanged thedevice's settings, t urn off
your TVandunplugthepowercord,thenplug andturn
on again.
° If several d evicesareconnected, the REGZA-LINK
featuremaynot operateproperly.
° Readthe instructionmanual f urnishedwiththe
connected REGZA-LINK d evice.
HDMI p roblems
For HDMI cables
* Ensure HDMI cables with the HDMI Logo (I-411:3rTlll)
are used (_-,_p. 14).
For Legacy HDMI sources
* Some legacy HDMI sources may not work properly with
the latest HDMI TV products due to new standard. Turn
off these HDMI settings (Content Type and
INSTAPORT
TM)
(_-_-'_ p. 40).
Network problems
Cannot connect to the Internet
* Check the modem and its incoming cable/telephone
connections (_-_-_ p . 22).
* Confirm your modem's operation.
* Ensure your IP address is set up correctly.
No network connection
* If using a wired network connection, check to ensure the
LAN cables are connected properly (c# p. 22).
° Ensure the modem and router power cords are plugged
in and the devices are operating properly.
* Ensure your IP address is set up correctly. See Section
(_-_ "Setting up the Network").
° Check to ensure proper operation of other network
connected devices.
Network Setup fails (Auto)
° Check to ensure the LAN cables are connected properly
(_-_ p. 22).
° DHCPis not enabled on the router, or no router is
present. Refer to your router's documentation for
instructions on enabling DHCP. If you do not have a
router, you must manually set up the IP address.
* Internet service is not available. Checkyour cable/DSL
modem or contact your ISP for Internet service issues.
Network Setup fails (Manual)
° Ensure the TV IP address is not the same as any other
device on the network.
Example: IP address 192.168.0.100 and IP address
192.168.0.101 are different addresses on the same
network.
° Make sure the TV IP address is on the same subnet as
the networked PC.
Example of proper setup: The PChas IP address
192.168.0.100 with Subnet mask 255.255.255.0, the TV
has IP address 192.168.0.101 with Subnet mask
255.255.255.0; both are on same subnet.
Example of improper setup: The PChas IP address
192.168.1.100 with Subnet mask 255.255.255.0, the TV
has IP address 192.168.0.101 with Subnet mask
255.255.253.0; they are on different sub-nets.
Unstable network connection
* When using a wired home-network connection, unplug
the LAN cables, and then reconnect them.
* When using a wireless home-network connection:
- Remove AC power from the router and the television
for 30 seconds.
° Reconnect AC power to the router.
° ReconnectAC power to the television and power it
ON.After 2 minutes, check connection stability.
- Connect with LANcables, if possible, and check
connection stability.
- Repeat the wireless network setup procedure and
check connection stability.
The DMS name is not displayed
° The LAN cables, if used, are not connected properly (_-_-_
p. 22).
* The WLAN, if used, is not configured properly.
° The network setup on the Server is incorrect. Make sure
both the DMS and TV are using the same network type
(DHCP/manual) and have compatible network settings.
° Too many DMSs are connected. You cannot connect
more than 32 sharing devices at one time.
° The DMS is not turned ON.
° The "server" is not a DMS device.
* Check the firewall and streaming settings on the DMS.
Wireless network problems
* Check thatthe router/AP (Accesspoint) poweris ON.
° Afterstartingwirelessnetworksetup,confirmthatthe
networkis configuredproperlyby performingthe
networkconnection test (u-_-_ p.59).
° Check the router/AP's connection status(_-_-_ p. 58).
(contim.'d)
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