Chapter 7: Troubleshooting - Edimax HP-5101 User Manual

If your powerline adapters have difficulty communicating with each other, try the
following procedures:
• Try power cycling the unit by unplugging it from the electric outlet for 10 seconds and
plugging it in again.
• Hold the "Group/Reset" button down for 10~15 seconds on each unit you are trying to
connect. The units will reset and attempt to establish a connection using factory default
settings.
• Try plugging the powerline adapter into an adjacent electric outlet.
• This powerline adapter should not be used on GFI protected electric outlets, as some
outlets will filter out the powerline signal.
• This powerline adapter should not be used in areas with excessive heat.
• Certain florescent or incandescent lights are noise sources that can degrade
performance.
• If your building has more than one circuit breaker box, your powerline adapters may not
be able to establish a connection across different circuit breaker boxes. In such cases, try
establishing a connection across different circuit breaker boxes by linking two powerline
adapters together with an Ethernet cable.
Chapter 7: Troubleshooting
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