Troubleshooting - Whirlpool GAS RANGE Use & Care Manual

TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate Cooktop cooking results not what expected
• Is the power supply cord unplugged?
Plug into a properly grounded 3 prong outlet.
• Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit.
Surface burners will not operate
• Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
• Is the control knob set correctly?
Push in knob before turning to a setting.
• Are the burner ports clogged?
On sealed burner models, see "Surface Burners" section.
• Is the proper cookware being used?
See "Cookware" section.
Surface burner flames are uneven, yellow and/or noisy
Are the burner ports clogged?
On sealed burner models, see "Surface Burners" section.
On models with caps, are the burner caps positioned
properly?
See "Surface Burners" section.
• Is the control knob set to the proper heat level?
See "Cooktop Controls" section.
• Is the appliance level?
Level the appliance. See the Installation Instructions.
Oven will not operate
• Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air
from the gas lines.
• Is the electronic oven control set correctly?
See "Electronic Oven Control" section.
• On some models, is the Control Lock set?
See "Control Lock" section.
Oven burner flames are yellow or noisy
• Is propane gas being used?
The appliance may have been converted improperly. Contact
a trained repair specialist.
Is the burner damaged?
On models with caps, look for a warped cap. If cap will spin
freely on a flat surface, painted side down, the cap is warped.
Switch cap with a different surface burner to check for further
warping. Contact a trained repair specialist.
Cooling fan runs during baking, broiling or cleaning
• When the oven is in use, it is normal for the fan to run
automatically to cool the electronic control. The fan also runs
for a while after the oven turns off.
Is propane gas being used?
The appliance may have been converted improperly.
Contact a trained repair specialist.
Surface burner makes popping noises
• Is the burner wet?
Let it dry.
Burner sparks but does not light
Is there continuous sparking, but the burner does not
light?
Discontinue use of the surface burner and contact a service
technician.
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1" (2.5 cm) outside the cooking area.
Oven temperature too high or too low
• Does the oven temperature calibration need adjustment?
See "Oven Temperature Calibration" section.
Display shows messages
Is the display showing "PF," "PF id=27" or "PF id=30"?
There has been a power failure. Clear the display. See
"Display(s)" section. On some models, reset the clock if
needed. See "Clock" section.
• Is the display showing a letter followed by a number?
Clear the display. See "Display(s)" section. If it reappears, call
for service.
Serf-Cleaning Cycle will not operate
• Is the oven door open?
Close the oven door all the way.
• Has the function been entered?
See "Self-Cleaning Cycle" section.
• On some models, has a delay start Self-Clean cycle been
set?
See "Self-Cleaning Cycle" section.
• Has a delay start been set?
See "Timed Cooking" section.
16