Samsung series 7 7000 User Manual page 124

Other Information
The TV won't turn on.
• Make surethe AC power cord is securely plugged in to the wall outlet and the T_
• Make surethe wall outlet b working.
• Try pressing the POWER button on the TVto make sure the problem is not the remote. If the TVturns
on, refer to "Remote contrd does not work" below.
The TV turns off automatically. • Ensure the Sleep Timer is set to Off in the Setup menu (p. 23).
• If your PC is connected to the T_, check your PC power settings.
• Make surethe AC power cord is plugged in securely to the wall outlet and tlqeT_
• Whetswatching TV from an antenna or cable connection, the TV will turn off after 10 - 15 minutes if
there is no signal.
There is no picture/video. • Check cable connections (remove and reconnect all cables connected to the TV and external
devices).
• Set your external device's (Cabb/Sat Box, DVD, Blu-ray etc) video outputs to match tlqeconnections
to the TV input. For exampb, if an external device's output is HDMI, it stqould be connected to an
HDMI input on the T_
• Make sureyour connected devices are powered on.
Be sure to select tlqeTV's correct source by pressing tlqeSOURCE button on tlqe remote control.
Reboot tlqe connected device by reconnecting tlqe device's power cane.
RF(Cable/Antenna)Connection
The TV is not receiving all channeb. • Make surethe coaxial cabb is connected securely.
Please try Auto Program to add availablechanneb to the ciqannel list. Go to MENU - Channel -
Auto Program then select Auto and make sure tlqecorrect Cable TV signal type is set in the menu.
There are 3 options (STD, HRC and IRC) (p. 15)
Verify the Antenna is positioned correctly.
No Caption on digital channeb. • Check Caption Setup menu. Trychanging Caption Mode Service1 to OO1 (p. 25).
Some channeb may not have caption data.
The picture is distorted: macro block error, • Compression of video contents may cause picture distortion, especially witiq fast moving pictures
small block, dots, pixelization, suciq as sports and action movies.
A low signal can cause picture distortion. This is not a TV problem.
PC Connection
A "Mode Not Supported" message • Set your PC's output resolution so it matches the resolutions supported by the TV (p. 12).
appears.
"PC" is always stsown on tlse source list, • This is normal; "PC" is always stsownon tlse source list, regardless of wtsetlsera PC is connected.
even if a PC is not connected.
The video is OK but tlsereis no audio. • If you are using an HDMI connection, check the audio output setting on your PC.
Network Connection
The wireless network connection faibd. • The Samsung Wireless USB dongb is required to use a wireless network.
Make surethe Network Connection is set to Wireless (p. 31).
Make surethe TV is connected to a wireless IP stsarer(router).
Software Upgrade over the network falls. • Try network test in Setup menu (p. 26).
If you have latest SW version, SW upgrade will not proceed.
Others
Purpb/green rolling horizontal bars and • Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates
buzzing noise from tlse TV speakers witls that the set-top-box has a grounding issue. Replace tlse Component video cables witls an HDMI
Component cable connection, connection.
The picture won't display in full screen. • HD channeb will have black bars on either side of the screen when displaying up scabd SD (4:3)
contents.
Black bars on the Top & Bottom will be stsownon movies that have aspect ratios different from your
T_
Adjust tlse picture size options on your external device or TV to full screen.
The remote control does not work. • Replace the remote control batteries with the poles (+/-) in the right direction.
Cban tlse sensor's transmbsion window on the remote.
Try pointing tlse remote directly at tlse TVfrom _-_6 feet away.
The cable/set top box remote control • Program the Cabb/Set remote control to operate the T_ Refer to the Cable/Set user manual for the
doesn't turn tlse TV on or off, or adjust the SAMSUNG TV code.
volume.
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