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insure
your shipment
in case of damage
or loss.
Include
with the shipment:
•
Evidence
of purchase
date, such as a
bill of sale, to verify
your unit's
warranty
eligibility.
•
A brief note describing
your
camcorder's
problem.
•
Your name, address
and phone
number.
Return
transportation,
storage,
handling,
and
insurance
costs are your sole responsibility.
We accept no liability
in case of damage
or loss.
To receive
a replacement
unit after we have
received
your unit:
1.
Write the RA number
on the outside
of
the carton
used tO return
the unit.
Make sure you insure your
shipment
in
case of damage
or loss.
2.
Carefully
pack the unit, excluding
all
accessories,
using the original box and
packing
material if possible.
3.
Include with the shipment:
•
Evidence
of purchase
date, such as a
bill of sale, to verify your unit's
warranty
eligibility.
•
A brief note describing
your camcorder
problem.
•
Your name, address and phone number.
Return
transportation,
storage,
handling,
and
insurance
costs are your responsibility.
We
accept no liability
in case of damage or loss.
4.
The representative
will advise the address
to mail a cashier's
check or money
order
for payment
if there are any out of
warranty
labor or parts charges and you
elect not to use your credit card.
5.
Upon receipt of your product, a new or
refurbished
unit will be shipped
to you
next business
day delivery
in the
continental
U.S.A.
To have your Camcorder
repaired
by an
Authorized
RCA Camcorder
Service
Center:
• Check with your dealer or call 1-800-336-
1900 for the Authorized RCA Camcorder
Service Center nearest you.
• Take your unit to the Authorized
RCA
Camcorder
Service Center of your choice.
• Show the Authorized RCA Camcorder
Service Center representative
evidence of
purchase date, such as a bill of sale.
Pick up your canlcorder when repairs are
complete.
What your warranty
does not cover:
•
Adjustment
of customer
controls.
•
Damage
from misuse
or neglect.
•
A unit that has been modified
or
incorporated
into other products
or is used
for institutional
cr other commercial
purposes.
•
Batteries
for remote
control
and clock.
•
Cleaning
of video/audio
heads.
•
Camcorders
purchased
or serviced
outside
the U.S.A.
Return transportation,
storage and handling
costs of your unit, including insurance for
loss or damage.
Acts of God, such as but not limited to
lightning damage.
Product
Registration:
Please complete and mail the Product
Registration Card packed with your
camcorder.
It will make it easier to contact
you should it ever be necessary.
The return
of the card is not :required for warranty
coverage.
How State Law relates
to warranty:
•
This warranty
gives you specific
legal
rights and you also may have other rights
that vary from state to state.
If you purchased
your camcorder
outside
the United
States:
This warranty
does not apply.
Contact
your
dealer for warranty
information.
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