Extron electronics 3200s User Manual
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Extron electronics 3200s User Manual

Audio switcher
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Matrix 3200 and 6400 Series
Audio Switcher
68-355-07 Rev. A
Printed in the USA

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  • Page 1 Matrix 3200 and 6400 Series Audio Switcher 68-355-07 Rev. A Printed in the USA...
  • Page 2 Precautions Safety Instructions • English This symbol is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment. This symbol is intended to alert the user of the presence of uninsulated dangerous voltage within the product's enclosure that may present a risk of electric shock.
  • Page 3 AC power source. Step 6 Turn on the AC power switch on the back of the BME (BME #0 must be turned on after the other BMEs in the system). Observe the System Status LED (blinking, then solid on) to verify normal power-up.
  • Page 4 Quick Start — Matrix 3200/6400 Series, cont’d 3) Review the program’s Main screen to see current configuration and settings. 4) Click System-Config to view the Virtual Map of the system, then select Configure>Physical Switchers to view a Physical Configuration of the system.

  • Page 5: Table Of Contents

    Table of Contents Chapter 1 - Introduction to the Matrix 6400 Audio Switcher What is a Matrix 6400 Audio Switcher? ... 1-2 Features ... Feature Descriptions ... Matrix 3200/6400 System Manuals ... Specifications ... 1-4 Chapter 2 - Installing the Matrix 6400 Audio Switcher Matrix 6400 Audio Switcher Installation Installing the Matrix 6400 Audio BME(s) ...
  • Page 6 Table of Contents, cont’d Swapping BME #0 RS-232 / RS-422 Ports Ribbon Cable Connectors ... 5-5 Troubleshooting a Matrix 3200/6400 System Problem Power Supplies ... 5-6 Communications ... 5-6 System Status ... 5-6 Checking/Replacing the BME External AC Input Fuse ... 5-6 Checking/Replacing the BME Internal Power Supply AC Input Fuses ...

  • Page 7: Chapter 1 - Introduction To The Matrix 6400 Audio Switcher

    Matrix 6400 Audio Switcher Chapter One Introduction to the Matrix 6400 Audio Switcher What is a Matrix 6400 Audio Switcher? Features Specifications...

  • Page 8: What Is A Matrix 6400 Audio Switcher

    Introduction Introduction, cont’d What is a Matrix 6400 Audio Switcher? The Matrix 6400 Audio Switcher is a 20 Hz to 20 kHz balanced/unbalanced stereo or mono (depending on the model selected) audio 64x64 switcher housed in a rack- mountable metal enclosure with internal universal switching power supply. It may be used as a stand-alone audio switcher or as part of a Matrix 3200/6400 system switcher.

  • Page 9: Feature Descriptions

    INPUTS ADDRESS ANAHEIM, CA MADE IN USA AC POWER INPUT FUSE: 250V 5.0A TT 1 - 8 9 - 16 17 - 24 25 - 32 33 - 40 Figure 1-2.A Matrix 6400 Audio Switcher (Stereo model - Rear Panel View) INPUTS ADDRESS...

  • Page 10: Matrix 3200/6400 System Manuals

    Introduction, cont’d Rack-Mountable metal enclosures – The Matrix 6400 Audio Switcher is housed in a rack-mountable, metal enclosure (5U high). An internal switch mode power supply is standard for all models. Modular Design – The modular design of the Matrix 6400 Audio Switcher allows users the flexibility to purchase only the modules required.

  • Page 11: Specifications

    Audio input — audio BME Number/signal type ... 8 to 64 (in increments of 8) mono or stereo (depending on model selected), balanced/unbalanced Connectors ... 8 to 64 3.5 mm captive screw connector, 3 pole (mono) or 5 pole (stereo) Impedance ...
  • Page 12 Introduction, cont’d Matrix 3200/6400 Series • Introduction...

  • Page 13: Chapter 2 - Installing The Matrix 6400 Audio Switcher

    Matrix 6400 Audio Switcher Chapter Two Installing the Matrix 6400 Audio Switcher Installing the Matrix 6400 Audio BME Installing the Software BME Cabling...
  • Page 14 Introduction Installation, cont’d Matrix 6400 Audio Switcher Installation Extron recommends that the following steps be done in the order listed to install a Matrix 6400 Audio BME. Installing the Matrix 6400 Audio BME. (Page 2-2) Set the BME address numbers (0 - 5). (Page 2-3) Connect the BME COMM interconnecting cable(s).

  • Page 15: Setting Bme Addresses

    2. Setting BME Addresses Each BME must be set to a unique address of 0 - 5 using a pushbutton switch located on the rear panel (see Figure 2-2.B, Item 1). BME #0 will be the Main Controller and may be any module except the Sync module.

  • Page 16: Connecting The Rs-232/Rs-422 Cable To Bme #0

    Each BME has a power ON/OFF toggle switch on the rear panel just above the AC power cord receptacle. BME #0 must be powered ON at the same time or after all other BMEs are ON. Press each power switch to the ON (1) position, Go to 6A on Page 2-4.

  • Page 17: Virtualizing The Matrix 3200/6400 Switcher/System

    486-33 MHz CPU or equivalent with 16 MB RAM 5 MB Hard Disk space for software If your Matrix 3200/6400 switcher was previously setup for RS-232, and your PC Comm port uses RS-422, the switcher must be changed to match the PC interface.
  • Page 18 Installation, cont’d ADDRESS ANAHEIM, CA MADE IN USA AC POWER INPUT FUSE: 250V 5.0A TT 1 - 8 Figure 2-4.A Figure 2-4.B shows three methods of wiring the stereo connectors, with input examples across the top, output examples below. Unbalanced Input (high impedance) Sleeve Sleeve...
  • Page 19 Figure 2-4.D Align the stereo audio connectors before plugging them in. INPUTS ADDRESS ANAHEIM, CA MADE IN USA AC POWER INPUT FUSE: 250V 5.0A TT 1 - 8 9 - 16 17 - 24 25 - 32 33 - 40 Figure 2-5.A Matrix 6400 Audio Switcher - Mono backplane Mono Input...
  • Page 20 Installation, cont’d Matrix 3200/6400 Series • Installation...

  • Page 21: Chapter 3 - Using The Matrix 3200/6400 System Virtualization/Control Software

    Matrix 6400 Audio Switcher Chapter Three Using the Matrix 3200/6400 System Virtualization/Control Software...

  • Page 22: Extron's Matrix 3200/6400 System Virtualization/Control Program

    64 inputs and 64 outputs. It is usually desirable to have certain inputs (or outputs) switch together as a set: to Follow each other. For example, if the system hardware consisted of a 64 x 64 Video BME and a 64 x 64 Audio BME, you’d want your video monitor’s image and its audio speakers to be...

  • Page 23: Creating A Virtual I/O Switching System (Map) For The Matrix 3200/6400 System

    output signals. Again, traditional hardware does this by causing the paired signals to follow each other, either in a single box that is made only for S-Video or by using two boxes designed for Composite Video and forcing them to follow each other by switching to the same input (or output) number.
  • Page 24 Control Software, cont’d • The program will communicate with the Matrix 3200/6400 System to determine its hardware configuration (type and size of each connected BME). It then reads the system’s settings (Ties, Presets, Virtual Map, etc.) and draws a graphical representation of the unit’s configuration and settings (Ties) on the Main screen (Figure 3-5.A &...
  • Page 25 Figure 3-4.A Figure 3-4.B Matrix 3200/6400 Series • Control Software...
  • Page 26 Control Software, cont’d Figure 3-5.A Main Screen - Ties Figure 3-5.B Main Screen - Presets Matrix 3200/6400 Series • Control Software...

  • Page 27: How To Create Rooms Within The Matrix 3200/6400 System

    RRRRGG..BBB). You may also change the ordering of the planes with this screen and affect which physical connectors get which signals. For example, in a Wideband system, instead of being in RGB order, you can change it to BGR order by using the radio buttons in each plane’s choices. Note that you may play with the settings in this screen without causing any changes to the system’s map until you press the ‘OK’...
  • Page 28 Icons for each I/O (if any had been applied in previous programming sessions) to make the graphical representation even more friendly. • From the menu on the Main screen, click S Switch Virtual Map screen (Figure 3-4.A). From the Virtual Map screen menu, click C ONFIGURE 3-7.A).

  • Page 29: How To Remotely Control And Program The Matrix 3200/6400 System

    How to Remotely CONTROL and PROGRAM the Matrix 3200/6400 System Because the Matrix 3200/6400 Switchers store their settings in a nonvolatile memory, programming applied to the unit from the Virtualization/Control Program (or the FPC) is remembered in the unit. The Program only needs to talk to the Matrix system long enough to create (program) the settings.

  • Page 30: How To Program The Matrix 3200/6400 System In Emulate Mode

    Control Software, cont’d • If you have edited any of the configurations or assigned Icons or Captions, when you exit the program you will be prompted to save the changes. These will be written to the MTRX6400.INI file for use in your next editing session (if you agree).

  • Page 31: How To Save And Restore The Matrix 3200/6400 Settings

    Restore functions in the menu cause a FULL Restore of the attached Matrix System, providing an easy method to switch between (reprogram) configurations. Both of the Save functions in the menu create a complete .INI type file for future restoration to an attached Matrix.

  • Page 32: How To Create Program Byte Strings For The Matrix 3200/6400 System

    Control Software, cont’d How to Create PROGRAM BYTE STRINGS for the Matrix 3200/ 6400 System The Matrix 3200/6400 System can be controlled and programmed through the RS-232 port via third party control systems. These systems need to be “told” what bytes to send to the Matrix to perform this control.

  • Page 33: Chapter Four

    Matrix 6400 Audio Switcher Chapter Four RS-232/RS-422 Programmer’s Guide Serial Communications Port Host-to-Switcher Communications Command/Response Table Error Codes Switcher Initiated Messages...

  • Page 34: Serial Communications Port

    Programmer’s Guide Programmer’s Guide, cont’d Serial Communications Port If the Matrix 6400 Audio Switcher is the Master BME (BME #0), its RS-232/RS-422 connector may be connected to the serial port output of a Host device such as a computer or control panel. Software control of the switcher is made possible by this connection.

  • Page 35: Host To Switcher Communications

    Host to Switcher Communications The Matrix 6400 Audio Switcher accepts both Simple Instruction Set and Advanced Instruction Set Commands through the RS-232/RS-422 port. Simple Instruction Set (SIS) commands may consist of one or more characters per command field and do not require any special characters to begin or end the command character sequence.

  • Page 36: Symbol Definitions

    Programmer’s Guide, cont’d OMMAND ESPONSE ABLE Symbol Definitions: = 1 thru maximum number of inputs = Ø thru maximum number of inputs (Input Ø = muted output) = 1 thru maximum number of outputs = BME number (Ø thru 5) = Ø...
  • Page 37 Save for a room Example Example explanation: Save Current Ties as Preset #9 for Room #3. Recall for a room RGB M ASCII (H OMMANDS RGB Mute RGB Un-mute Note: Where is not included, global RGB mute is activated. ASCII (H ETTING UDIO OMMANDS...
  • Page 38 Programmer’s Guide, cont’d ASCII (H OMMANDS List Virtual outputs Example ASCII (H OMMANDS List Remote Keypad Example response for LK command List Presets Example response for LP command ASCII (H NFORMATION OMMANDS Query Software Version Specific BME Example Example explanation: Query Firmware version of BME #4. 4Q or 4q is acceptable as ASCII command format.
  • Page 39 ASCII (H NFORMATION OMMANDS Request Information Example Example explanation: I64X64 indicates that this BME has 64 physical inputs and 64 physical outputs. T1= Wideband Switcher, U2 indicates system has 2 BMEs and is set to M21X21 (21 Virtual Inputs and 21 Virtual Outputs).
  • Page 40 Programmer’s Guide, cont’d Command Response Jims_Lecture,GrpB In the 4 examples below, all Ties are read from a 32 x 32 virtual RGBA (red, green, Blue, Audio) system with Audio/Video breakaway (Grp B). In Examples 1 and 2 below (Video breakaway), only virtual plane 1 (Red) needs to be read, since virtual planes 2 and 3 (Green and Blue) are the same as virtual plane 1.
  • Page 41 Notes: 1. If the Quick Recall Preset ( 2. Complete backplane switch within 60mSeconds (apprx.) after receipt of the command. 3. Recall must take place 100mSeconds after End Write Mode command ( 4. Quick recall command only recalls last entered direct write preset.

  • Page 42: Switcher Generated Unsolicited Responses

    Programmer’s Guide, cont’d WITCHER ENERATED NSOLICITED ESPONSES When a local event takes place, such as a Front Panel operation, the switcher responds by sending an unsolicited response (message) to the Host. These switcher initiated messages are listed below. RECONFIGØØ = Audio level change RECONFIGØ2 = Room#1 or room#1’s preset name change RECONFIGØ3 = Room#2 or room#2’s preset name change RECONFIGØ4 = Room#3 or room#3’s preset name change...

  • Page 43: Chapter 5 - Upgrades And Troubleshooting

    Matrix 6400 Audio Switcher Chapter Five Upgrades and Troubleshooting Upgrade and Troubleshooting Procedures Installing Software Update (IC Chip) Swapping RS-232/RS-422 Ports Changing the AC Fuse...

  • Page 44: Upgrade And Troubleshooting Procedures

    Upgrades and Troubleshooting Upgrades and Troubleshooting, cont’d Upgrade and Troubleshooting Procedures The following procedures may be done in the field. • Add Front Panel Controller (FPC-1000) - see Page 5-2. • Installing a Software Upgrade - see Page 5-4. • Swapping RS-232 / RS-422 Ports - see Page 5-5. •...

  • Page 45: Matrix 6400 Audio Bme Internal Access

    Matrix 6400 Audio BME Internal Access Upgrades or repairs may require access to internal areas of the Matrix 6400 Audio BME. This involves removing the front access panel (blank or FPC-1000) using a coin or a flat blade screwdriver to rotate the two captive screws (Figure 5-2.A) as shown in Figure 5-2.B.

  • Page 46: Installing A Software Update

    Upgrades and Troubleshooting, cont’d Installing A Software Update To install a software update, IC U9 or U6 (or both) on the Main Control printed circuit card is replaced. If the system consists of multiple BMEs, the software IC(s) in each BME’s Main Control PCB may need to be updated. Use the following procedure to replace the Matrix 6400 Audio Main Control PCB IC(s).

  • Page 47: Swapping Bme #0 Rs-232 / Rs-422 Ports

    Swapping BME #0 RS-232 / RS-422 Ports Swapping BME #0 RS-232/RS-422 ports (not required on BME #1 - BME #5) involves moving a ribbon cable from one Main Control card connector to another. Ribbon Cable Connectors The ribbon cables used in the Matrix 6400 Audio Switcher use a self-latching style receptacle.

  • Page 48: Troubleshooting A Matrix 3200/6400 System Problem

    Amber LED Checking/Replacing the BME External AC Input Fuse The AC power input cord plugs into the Power-Switch/Fuse assembly which is located on the rear panel in the lower left corner of the BME. To check/replace the external fuse, remove the power-cord and insert the tip of a small screwdriver blade Matrix 3200/6400 Series •...

  • Page 49: Checking/Replacing The Bme Internal Power Supply Ac Input Fuses

    (the fuse-holder is located just below the power switch). Pry the fuse-holder out, it contains the AC input fuse plus a spare. If may be obvious that the fuse is blown, if not, check it with an ohmmeter or any other continuity device if available.

  • Page 50: Matrix 6400 Audio Switcher Upgrade - Changing The Matrix Size

    Installing or removing Audio cards with power on may damage the equipment. Plug the audio cards in as required (see page 5-9). Plug the AC power cord in and turn ON the AC power switch. Do the steps under “After Hardware Changes” on Page 5-13.

  • Page 51: Determining Audio Switcher Circuit Card Population

    INPUTS ADDRESS ANAHEIM, CA MADE IN USA AC POWER INPUT FUSE: 250V 5.0A TT 1 - 8 9 - 16 17 - 24 25 - 32 33 - 40 41 - 48 49 - 56 57 - 64 1 - 8 Determining Audio Switcher Circuit Card Population The drawing above shows the layout of the input...

  • Page 52: Changing The Audio Output Card Gain Jumpers

    41-48, 49-56 and 57-64. Headers H9 and H10 are for the lowest number output for a slot, headers 23 and 24 are for the highest number output for a slot. For example, to 5-10 Matrix 3200/6400 Series • Upgrades and Troubleshooting NOTE: Switch in pairs only Audio Out Board Bottom DO NOT CHANGE...

  • Page 53: Adding Bme(S) To A Matrix 3200/6400 System

    change the gain for output 51, pull the card for outputs 49-56, count from the top header pair which is for output 49. The target headers are H13 and H14; swapping their jumper positions will change the gain for output 51. Gain jumpers must be changed in pairs (H9 &...

  • Page 54: Software Procedure - Before And After A Hardware Upgrade

    Upgrades and Troubleshooting, cont’d cabinet. There are no restrictions to the order in which BMEs may be mounted relative to each other. Logically, the BME addresses in a system such as the one shown in Figure 5-10.A would be set to 0 - 5 sequentially from top to bottom, however, a different order is acceptable and will not impact system operation in any way.
  • Page 55 • The current MATRIX settings will be saved in the MTRX6400.INI file. • The Matrix 6400 Control Pgm will shut down to allow you to power down the system to make the hardware changes. Return to step 2 of the applicable procedure (Page 5-8 or 5-11). Note: The “After Hardware Changes”...
  • Page 56 Upgrades and Troubleshooting, cont’d Notes 5-14 Matrix 3200/6400 Series • Upgrades and Troubleshooting...

  • Page 57: Reference Information

    Matrix 6400 Audio Switcher A ppendix A Reference Information Switcher Part Numbers Related Part Numbers BNC Cables Glossary of Terms...

  • Page 58: Matrix 3200/6400 Series Part Numbers

    Reference Information Reference Information, cont’d Matrix 3200/6400 Series Part Numbers Part Numbers for Matrix 3200/6400 switchers use the following format: 60-25x-iofr where: x = 0 = Matrix 6400 Wideband An example of a typical Matrix 3200/6400 part number is: In this example: For the example above, the io characters would be BA for matrix size 32x8, DD for matrix size 32x32 and PH for matrix size 64x64.
  • Page 59 Matrix 3200/6400 Series Part Numbers (continued from previous page) Extron Part Matrix 6400 Wideband Switcher Two io (Inputs/Outputs) characters = table matrix size coordinate points. f = Front Panel Controller (FPC), 0 = No, 1 = Yes r = Redundant Power Supply (RPS), 0 = No, 1 = Yes Examples: 60-250-IE11 = 48 Inputs/40 Outputs 1-FPC &...

  • Page 60: Related Part Numbers

    Reference Information, cont’d Matrix 3200/6400 Series Part Numbers (continued) Extron Part FPC 1000 (Matrix 6400 Series) FPC 1000 (Matrix 3200 Series) MKP 1000 (Gray) MKP 1000 (Black) MKP 1000 (White) Stereo Audio Input Card (8 Inputs) Stereo Audio Output Card (8 Outputs) Mono Audio Input Card (8 Inputs) Mono Audio Output Card (8 Outputs) 3200 Series Wideband Input Card (16 Inputs)

  • Page 61: Binary/Hex/Decimal Conversion Table

    Assorted Connectors BNC Connectors BNC M -HR crimp connectors, qty. 50 BNC SHR crimp connectors, qty. 50 BNC Bulkhead connectors, qty. 50 (for custom wall plates) 100-076-51 Pre-cut Cables The BNC-4 HR is used for RGBS cable runs and the BNC-5 is used for RGBHV cable runs, but either type can also be used for composite video, S-Video or RGB with sync on green.

  • Page 62: Glossary Of Terms

    Reference Information, cont’d Glossary of terms Following is a list of terms taken from Extron’s Glossary. AC – Alternating Current – Flow of electrons that changes direction alternately. ADA – Extron’s product designation for Analog Distribution Amplifier. AMPS – Amperes – A unit of measurement for current. Analog –...
  • Page 63 Chroma – The characteristics of color information, independent of luminance intensity. Hue and saturation are qualities of chroma. Black, gray, and white objects do not have chroma characteristics. Chrominance Signal – Part of a television signal containing the color information. Abbreviated by “C”. Coaxial Cable –...
  • Page 64 Reference Information, cont’d Frame – In interlaced video, a Frame is one complete picture. A Frame is made up of two fields, or two sets of interlaced lines. Frequency Range – Refers to the low-to-high limits of a device, such as a computer, projector or monitor.
  • Page 65 Matrix switcher – In audio/video, a means of selecting an input source and connecting it to one or more outputs. A Matrix switcher would normally have multiple inputs and multiple outputs. MHz (as in 8 MHz) – An abbreviation for megahertz. This is a unit of measurement and refers to a million cycles per second.
  • Page 66 Switcher – Term often used to describe a special effects generator; a unit which allows the operator to switch between video camera signals. Switchers are often used in industrial applications to switch between video camera monitoring certain areas for display on a monitor, or system of display devices.
  • Page 67 Virtual switching — A means of making real, physical input or output ports appear to have different numbers. For example, Extron’s Matrix 3200/6400 switchers can be programmed to switch a set (group) of connectors as one. Also see virtual map.
  • Page 68 Reference Information, cont’d A-12 Matrix 3200/6400 Series • Reference Information...
  • Page 69 Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 70 Extron Electronics, USA 1230 South Lewis Street Anaheim, CA 92805 714.491.1500 www.extron.com Fax 714.491.1517 Extron Electronics, Europe Extron Electronics, Asia Beeldschermweg 6C 135 Joo Seng Road, #04-01 3821 AH Amersfoort PM Industrial Building The Netherlands Singapore 368363 +31.33.453.4040 +65.6383.4400 Fax +31.33.453.4050 Fax +65.6383.4664 ©...

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