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Troubleshooting
QUESTIONS AND ANSWERS
Can I use a rack in my microwave oven
Only use the rack that is supplied with your microwave oven.
so that I may reheat or cook in two
Use of any other rack can result in poor cooking performance and/or arcing and
rack 3ositions at a time?
may damage your oven.
Can use either metal or aluminum
Usable metal includes aluminum foil for shielding (use small, flat pieces).
pans in my microwave oven?
Never allow metal to touch walls or door.
Sometimes the door of my microwave
This appearance is normal and does not affect the operation of your oven.
oven appears wavy.
Is this normal?
What are the humming noises I hear
This is the sound of the transformer when the magnetron tube cycles on and off.
when my microwave oven is operating?
Why does the dish become hot when I
As the food becomes hot it will conduct the heat to the dish.
microwave food in it?
Use hot pads to remove food after cooking.
Dish may not be microwave safe.
What does standing time mean?
Standing time means that food should be taken out of the oven and covered for
additional time after cooking. This process allows the cooking to finish, saves
energy, and frees the oven for other purposes.
Can I pop popcorn in my microwave
oven?
How do I get the best results?
Yes. Pop packaged microwave popcorn following manufacturer's guidelines or
use the preprogrammed Popcorn pad.
Do not use regular paper bags. Use the listening test by stopping the oven as
soon as the popping slows to a pop every one or two seconds. Do not try to
repop unpopped kernels. You can also use special microwave poppers. When
using a popper, be sure to follow manufacturer's directions. Do not pop popcorn
in glass utensils.
Why does steam come out of the air
Steam is normally produced during cooking.
exhaust vent?
The microwave oven has been designed to vent this steam out the vent.
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