Limited Warranty - Philips DVD623 Owner's Manual

Limited W arranty (cont'd) 4 7
EXCHANGE INSTRUCTIONS
To exchange your product with Philips (per the warranty conditions stated previously), remember:
if you exchange the product within 90 days of the original purchase, there is no cost to you.*
If you exchange the product more than 90 days after but lessthan one year after the day of original purchase, contact
Philips at 1-800-53110039 to determine the preset cost for exchange.
If you do not have your original sales receipt, or if you have any questions, call Philips at 1-800-531-0039.
To obtain a replacement product from Philips:
I. Contact Philips at 1-800-53110039 to determine the cost for exchange.
2. Complete the Exchange Form below.
3. Pack the product and its accessories in the original box or a suitable alternative. You will receive replacement acces-
sories with your replacement product. For packing details, call Philips at 1-800-531_0039.
4. Put the completed Exchange Form, a copy of the original sales receipt, and the proper payment amount into an enve-
lope. DO NOT SEND CASH. Do not staple or clip these items together. Label the envelope "Return Documents
Enclosed." Place this envelope in the box with the product.
5. Seal the box with packing tape and return the product via United Parcel Service (UPS), insured and freight prepaid, to:
Philips Recovery Center
Rojas 6
12420 Mercantile Avenue
El Paso, TX 79928
ATTENTION: DVD PLAYER EXCHANGE
A replacement will be sent to you via UPS within 48 business hours of Philips' receipt of the product.
*When it is necessaryfor you to ship the product to Philipsfor exchange,you will pay the shipping costs for shipment to Philips.
Philipswill pay the shipping costs when returning a product to you.
EXCHANGE FORM
Your Address (street address to which replacement should be delivered, no P.O. boxes allowed):
Name:
Street Address: Apt. #:
City: State/Province: Zip Code/Postal Code:
Phone (day): Phone (night):
Exchange Fee: + Sales Tax: = Total:
Method of Payment: (Check one. Please, no cash or CODs.)
Check/Money order Check/Money order No.
American Express
Visa
Novus/Discover
Mastercard
Account number
Expiration date
Signature:
Detailed reason for return, use additional paper if necessary:
Model Number Serial Number
Remember, the return box should include the followin_
The product, Accessories supplied with the product, and
Completed Exchange Form and sales receipt, Payment, if applicable.