KitchenAid KGCP487 Use And Care Manual page 15

Youcansolvemanycommon cooktop problems e asily, s aving youthecostof a possible service call.Trythe
suggestions b elowtoseeif youcansolveyourproblem without o utside help. if thesuggestions d onotwork,
see"Requesting Assistance o r Service".
Problem
Nothing willoperate.
Theburner f ailstolight.
Theburner f lamesare
uneven.
Theburner f lamesliftoff
theports,areyellow, or
arenoisy whenturned
Off.
Cooking results are not
what you expected.
Problem Cause Solution
® is the appliance wired properly?
® The cooktop is not properly
connected to the gas supply.
®A household fuse has blown or a
circuit breaker has tripped.
+ A control knob is not set correctly.
®A household fuse has blown or a
circuit breaker has tripped.
® The burner is wet from being
washed.
+ The burner ports may be clogged.
+ The burner ports may be clogged.
+ The burner needs cleaning.
+ The air/gas mixture is incorrect.
® The cooktop is not level.
® The pan used is not the correct type
or size.
+ The flame size does not fit the
cookware being used.
+ See installation instructions.
® Contact a KFCHENA+D '_designated
service technician to reconnect the
cooktop to the gas supply.
® Replace household fuse or reset
circuit breaker.
® Push in the control knobs before
turning them.
+ Replace household fuse or reset
circuit breaker.
® Let it dry+
+ Clean them with a straight pin+
+ Clean them with a straight pin+
+ Clean as directed.
+ Contact a KitchenAid designated
service technician to check the
air/gas mixture or see +nstaHation
Instructions.
+ Level the cooktop+
® Refer to a reliable cookbook for
recommended pan type and size.
® Pan should be the same size or
slightly larger than surface cooking
area being used.
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