Kenmore 970-3368 Series Use & Care Manual page 26

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Before You Call
Solutions to Common Problems
OCCURRENCE
POSSIBLE
CAUSE/SOLUTION
Oven smokes
excessively
during
broiling.
Meat is too close to the broil burner,
Reposition
the oven rack to provide
more clearance
between
the meat
and the broiler,
Meat not properly
prepared,
Remove
excess
fat from meat.
Slash
remaining
fatty edges
to prevent
curling,
but do not cut into the lean,
Broiler
pan used without
insert
or insert
covered
with foil. DO NOT use the broiler
pan
without
the insert
or cover
the insert
with foil.
Oven
control
beeps
and displays
any F
code
error
(for
example
F11).
Poor
baking
results.
Self-Cleaning
cycle
does
not work.
Soim is not completely
removed.
Flames
inside
oven
or smoking
from
vent.
Broiler
drawer
needs to be cleaned,
Excessive
smoking
is caused
by a build-up
of grease
or food
spatters,
If the broiler
is used often,
clean
on a regular
basis
(some
models),
Oven
door or Broiler
drawer
is open,
Door/Drawer
should
be closed
when
broiling.
Electronic
control
has detected
a fault condition.
Press STOP/CLEAR
to clear the display
and stop beeping.
Reprogram
oven.
If fault
recurs,
record
fault
number.
Press
STOP/
CLEAR
and call !=800=4=MY=HOME®
for assistance
(See back
cover).
Many factors
affect
baking
results.
Make
sure the proper
rack position
is used.
Center
food
in the oven and space
pans to allow air to circulate,
Allow
the oven
to preheat
to
the
set
temperature
before
placing
food
in
the
oven.
Try
adjusting
the
recipe's
recommended
temperature
or baking
time.
If you feel the oven is cooking
too hot or cool,
see Adjusting
Your
Oven
Temperature,
Controls
are not set properly.
Follow
instructions
in Self-Cleaning
section,
Self°cleaning
cycle was interrupted,
Stop time must be set 2 to 4 hours past the start time.
Follow
steps under
"Stopping
or interrupting
a Self-Clean
Cycle"
under Self
Cleaning.
Failure
to clean bottom
front,
top of oven or door areas
outside
oven seal. These
areas
are not in the self-cleaning
area,
but get hot enough
to burn on residue,
Clean
these
areas
before starting
the self-clean
cycle. Burned-on
residue
may be cleaned
with a stiff
nylon brush
and water
or a nylon scrubber.
Be careful
not to damage
the oven gasket.
Excessive
spillovers
in oven.
Set self°clean
cycle for a longer
cleaning
time,
Excessive
spillovers
in oven.
This
is normal,
especially
for
pie
spillovers
or large
amounts
of grease
on the oven bottom.
Wipe up excessive
spi!lovers
before
starting
the
self-clean
cycle.
If flames
or excessive
smoke
are present,
stop the self-clean
cycle and
follow
the
steps
under
"Stopping
or Interrupting
the Self°Clean
Cycle"
in the Self
Cmeaning
section,
26

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