Avoid Service Checklist - Kenmore 790.90102 Use & Care Manual

Youmay save thecostandinconvenience ofanunnecessary service c allbyfirstreviewing t his
Checklist ofcommonty encountered problem situations.
Youwill becharged f or aservice c allwhiletheappliance i sJn warranty if theproblem isnot
caused b ydefective p roduct w orkmanship or materials.
Avoid Service
Checklist
Your new appliance is a carefully engineered product. Many times, what appears to be a
reason to call service requires nothing more than a simple adjustment you can easily make in
your own home.
OCCURRENCE
Range is not level.
POSSIBLE CAUSE/SOLUTION
Poor installation. To level range, refer to Leveling Guide, page 8 in the Installation
Instructions. When range is level, cooktop may appear out of alignment if
countertop is not level.
Weak, unstable floor. Be sure floor is level and can adequately support range.
Contact a carpenter to correct sagging or sloping floor.
Kitchen cabinet misalignment may make range appear to be unlevel. Be sure
cabinets are square and have sufficient room for range clearance.
Cannot move appliance easily. Appliance
must be accessible for service,
Cabinets not square or are built in too tight. Contact a cabinet maker to correct the
problem.
Contact builder or installer to make appliance accessible.
Carpeting interferes with range. Provide sufficient space so range can be lifted over _'_]
carpet, cd's
Entire range or oven does not operate. Make sure cord/plug is inserted tightly into outlet.
Service wiring is not complete. Contact your dealer, installing agent or qualified
servicer.
Power outage. Check house lights to be sure. Call your local electric company for
service.
Oven control beeps and displays P1, F3 or Electronic control has detected a fault condition. Push CANCEL to clear the display
P9, and stop beeping. Program oven again. If fault recurs, record fault number. Push
CANCEL and contact a qualified servicer.
Ovenand/or cooktop lights does not Replace or tighten bulb. See "Changing Oven Light" in this Guide for instructions.
work.
Surface unit does not heat. No power to the appliance. Check steps under "Entire Range or Oven Does Not
Operate" in this Avoid Service Checklist.
Incorrect control setting. Make sure the correct control is on for the surface unit to
be used.
Scratches or abrasion on cooktop
surface,
Coarse parficules such as salt and sand between cooktop and utensils can cause
scratches. Be sure cooktop surface and bottoms of utensils are clean before usage.
Small scratches do not affect cooking and will become less visible with time.
Cleaning materials not recommended for ceramic-glass cooktop have been used.
See "To Clean the Glass Cooktop" section under General Cleaning.
Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware.
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