Surface Units; Troubleshooting Tips - GE JBS03 Owner's Manual

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Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Radiant Cooktops
Surface units will not
maintain a rolling boil
or cooking is not
fast enough
Surface units do
not work proper/g
Possible Causes
Improper cookware
being used.
What To Do
• Use pans which are flat and match the diameter
of the surface unit selected.
A fuse in gour home mag be • Replacethe fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Cooktop controls • Check to see the correct control is set for the surface
improperly set. unit you ore using.
Scratches(mag appear
as cracks)on cooktop
glass surface
Incorrect cleaning methods
being used.
Cookware with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches ore not removable. Tiny scratches will become
lessvisible in time as o result of cleaning.
• To ovoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookwore ore cleon
before use, and use cookwore with smooth bottoms.
Areas of discoloration Food spillovers not cleaned • See the Cleaning the gloss cooktop section.
on the cooktop before next use.
Hot surface on a model • This is normal. The surface may appear discolored
with a light-colored glass when it is hot. This is temporary and will disappear
cooktop, as the glass cools.
Plastic melted to Hot cooktop came into • See the Glass surface potential for permanent damage
the surface contact with plastic placed section in the Cleaning the gloss cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.
of the cooktop on the cooktop.
Frequent cgcling Improper cookware • Use only flat cookware to minimize cycling.
off and on of being used.
surface units
Coil Cooktops
Surface units
The surface units are not • With the controls off, check to make sure the surface
plugged in solidlg, unit is plugged completely into the receptacle.
The surface unit controls • Checkto seethe correct control isset for the surface
improperlg set. unit you are using.
The drip pans are not set securelg
in the cooktop.
• With the controls off, check to make sure the drip pan is
in the recess in the cooktop and that the opening in the
pan lines up with the receptacle.
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