If You Have A Problem; Thermal Protector; Lubrication; Service - Hoover GUV L2310 Owner's Manual

If a minor problem develops, it usually
can be remedied quite easily when the
cause is found by using the check list
below.
Possible cause
Possible solution
• Not firmly plugged in
• Plug in firmly
• No voltage in wall receptacle
• Check fuse or breaker
• Blown fuse/tripped breaker
• Replace fuse/reset breaker
• Thermal protector activated
• Allow thermal protector to cool for
30 minutes (this will allow the ther-
mal protector to reset).
Possible cause
Possible solution
• Filter dirty
• Clean filter
• Obstruction in hose or cleaning
tools
• If the blockage is in the hose, dis-
connect hose from power unit.
Insert a long blunt item, such as a
broom handle, to clear the block-
age.
• Check tools, wands, etc. for
blockages.
• Dirt container full or misposi-
tioned
• Check to see if the dirt container
needs to be emptied.
• Check to see if the dirt container
is properly positioned and secure-
ly attached.
Thermal protector
An internal thermal protector has been
designed into your cleaner to protect it
from overheating.
When the thermal protector activates,
the cleaner will stop running. If this
happens, proceed as follows:
1. Turn the cleaner OFF and discon-
nect it from the electrical outlet.
2. Check filter for dirt accumulation.
3. Refer to "Suction low" section under
"If you have a problem".
4. When cleaner is unplugged and the
motor cools for 30 minutes, the thermal
protector automatically resets and clean-
ing may continue.
If the thermal protector continues to
activate after following the above steps,
your cleaner may need servicing (see
"Service" section).
Lubrication
The motor is equipped with bearings
that contain sufficient lubrication for the
life of the motor. The addition of lubricant
could cause damage. Therefore, do not
add lubricant to motor bearings.
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate the
nearest Hoover Factory Service Center
or Authorized Hoover Warranty
Service Dealer (Depot) by:
• checking the Yellow Pages under
"Vacuum Cleaners - Household"
OR-
• checking the Service section of
The Hoover Company on-line at
www.hoover.com
OR-
• calling 1-800-944-9200 for an auto-
mated referral of authorized ser-
vice outlet locations (U.S. only).
Do not send your cleaner to Hoover,
Inc. in Glenwillow for service, as this will
only result in delay.
Call 1-800-263-6376 to speak with a rep-
resentative in our Consumer Response
Center. Mon-Fri 8am-7pm EST.
In Canada, contact Hoover Canada,
Carson Building, 100 Carson Street,
Etobicoke, Ontario, M8W 3R9.
Phone: 1-800-263-6376, Mon-Fri 8am-
7pm EST.
Always identify your cleaner by the
complete model number when request-
ing information or ordering parts. (The
model number appears on the side of
the unit.)
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