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BeforeYouCarlForService...
.C Ap.lia.cesca.a a.com
Troubleshooting -tips
Save time and money! Review the chart on this page
&stand you may not need to call for service.
Possible Causes
What To Do
Surface units will not
maintain a rolling boil
or cookingis not
fast enough
Improper
cookware
being used.
• Use pans which are absolutely
fiat and match
the diameter
of tile suit_lce uuit selected.
Surface units do
A fuse in your home may be
• Replace
the fllse or reset tile cir_uit breaker.
not work properly
blown or the circuit breaker
tripped.
Cooktop
controls
• Check
to see the correct
control
is set for the surlhce
improperly
set.
unit you are using.
Scratches (may appear
as cracks) on cooktop
glass surface
Incorrect
cleaning
methods
being
used.
Cookware
with
rough
bottoms
being
used
or coarse
particles
Isalt or sand)
were
between
the cookware
and the surface
of the cooktop.
Cookware
has
been
slid
across
the
cooktop
surface.
• Scratches me not remtwable.
TiI W
scratches will become
less visible in time as a resuh of cleaning.
• To avoid scratches, use the recommended
clealfing
proce(hues.
Make sure bottoms of cookware me clean
befi)re use, aim use cookwzue with smooth bottoms.
Areas
of discoloration
Food
spillovers
not cleaned
• See the Cleaning the glass cooktop
section.
ou the cooktop
before
next use.
Hot surface
on a model
• This is norlnal.
The
surtace
may appear
discolored
with a white
glass cooktop,
when
it is hot. This is temporaD_
aim will disappear
as tile glass _ eels.
Plastic melted to
Hot cooktop
came into
• See the Glass surface--potential
for permanent damage
contact
with plastic placed
se(tion
in tile Cleaning the glass cooktop
se(tion.
on the hot cooktop.
Pitting (or indentation)
Hot sugar
mixture
spilled
• Call a qualified
te(lmi(ian
for repla(ement.
of the cooktop
on the cooktop.
Frequent cycling
Improper
cookware
• Use only fiat (ookware
to inilfilnize
(y(ling.
off and on of
being
used.
surface units
77
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