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BC Biomedical's Pacemaker Load Adapter is backed by a superior support sta . If the PLA ever fails to
work perfectly, please contact the Technical Support Sta .
Written Communications
You may write a letter with your comments and send it to:
Phone Support
You can telephone the Technical Assistance Center at 314-638-3800 or 1-800-242-8428 between
8:00 AM and 4:30 PM Central Standard Time (CST) Monday through Friday, except holidays.
Whichever method of contact you choose, please provide the following information:
•
Product name and serial number
•
Revision level of your software
•
The speci c steps which reproduce your problem
•
Any error codes displayed on screen (descriptions of error codes are available in
Appendix A)
•
A daytime phone number, fax number, and/or email address (if available)
•
Your name / company
VI.
TECHNICAL SUPPORT
BC Biomedical
BC Group International, Inc.
3081 Elm Point Industrial Dr
St. Charles, MO USA 63301
OR
E-mail: sales@bcgroupintl.com
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