Troubleshooting - Omron HBP-1300 Instruction Manual

Troubleshooting

The power does not turn on
Cause
If the unit is being powered by the battery, the battery
is not installed or the charge is depleted.
Internal part failure
• Check if the AC adapter is disconnected or the connection is loose.
• Check if the AC adapter or battery has failed.
The unit display does not operate
Cause / solution
Stop using the unit and contact OMRON HEALTHCARE Customer Service.
The unit becomes hot
Cause
An object is on top of the unit or right next to the unit. Keep the area around the unit free of objects.
If the unit becomes too hot to be touched, there may be a problem in the unit. Turn off the unit power,
disconnect the AC adapter, remove the battery, and contact OMRON HEALTHCARE Customer Service at
1-877-216-1336.
The unit is connected to a power outlet, but it runs on the the battery pack
Cause / solution
If AC power cannot be supplied, the unit will operate by battery only.
• Check if the AC adapter is properly connected to the unit.
• Check if AC adapter is connected to a power outlet.
• Check that the electrical outlet is working by connecting a different device to the same power outlet.
The cuff does not inflate when the [START/STOP] button is pressed
Cause
Loose cuff tube connection.
There is an air leak in the cuff.
If pressure is displayed, the cuff tube is bent.
Measurement was not possible
Cause / solution
Check the patient by palpation or other method.
After checking the patient, check the error code and see "List of Error Codes" (page 28) for Non Invasive
Blood Pressure (NIBP) measurement.
26
Solution
Insert battery or replace with a new battery (page 14).
Disconnect the AC adapter, remove the battery, and
contact OMRON HEALTHCARE Customer Service.
Solution
Solution
Check the connection.
Replace the cuff.
Make sure no part of the cuff tube is bent.