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Solutions
to Common Problems
Before
you
call
for service,
review
the following
list. It may save you time & expense.
The list includes
common
occurrences
(shown
in bold)
that are not the result
of defective
workmanship
or materials
in this appliance.
The
possible
corrections
to these
problems
are provided
with
the problem
listed:
Range
is not level
o (1) Poor installation.
Place
oven
rack in
center
of oven.
Place
a level on the oven
rack. Adjust
leveling
legs at base
of range
until the oven
rack
is level.
(2) Be sure
floor
is level,
strong
& stable
enough
to adequately
support
range.
(3) If floor
is sagging
or sloping,
contact
a carpenter
to
correct
the situation.
(4) Kitchen
cabinet
alignment
may make
range
appear
not level.
Be sure cabinets
are square
& have
sufficient
room
for range
clearance.
Cannot
move
a p_pJiance easily.
Appliance
must
be accessible
for service
o (1) Cabinets
not square
or are built in too tightly.
Contact
builder
or installer
to make
appliance
accessible.
(2)
Carpet
interferes
with
range.
Provide
sufficient
space
so range
can be lifted over carpet.
Surface
element
too hot or not hot enough
o Incorrect
control
setting.
Be sure the correct
control
is ON for the element
to be
used.
Surface
element
does
not heat
o (1) Lightweight
or warped
pans
used.
Use only flat, evenly
balanced,
medium
or
heavyweight
cookware.
Flat pans
heat
better
than
warped
pans.
Cookware
materials
and weight
of the material
affect
heating.
Heavy
& medium-weight
pans
heat evenly.
Because
lightweight
pans
heat
unevenly,
foods
may burn
easily.
(2) No
power
to the appliance.
Check
steps
under
"Entire
AppJiance
Does
Not Operate"
in this checklist.
(3) Incorrect
control
setting.
Make
sure the correct
control
is ON for the surface
element
to be used.
Entire
appliance
does
not operate
o (1) Make sure cord/plug
is
plugged
correctly
into outlet.
(2) Service
wiring
is not complete.
Contact
your
authorized
service
agent.
(3) Electrical
power
outage.
Check
house
lights
to be sure.
Call your
local
electric
company
for service.
Oven
does
not operate
o Be sure the oven controls
are set
properly
for the desired
function.
See Setting
Oven
Controls
in
this Use & Care
Manual
or read the instructions
"Entire
appliance
does
not operate"
in this checklist.
Oven
light
does
not work
(some
models)
o Replace
or tighten
bulb. See Changing
Oven
Light
section
in this Use & Care Manual.
Oven
smokes
excessively
durin_
o (1) Contro!(s)
not
set properly.
Follow
Broil
instructions
under
Setting
Oven
Controms.
(2) Make sure
oven door is opened
to broil
stop
position.
(3) Meat
too close
to the broil element.
Reposition
the
broil
rack to provide
proper
clearance
between
the meat
& the
elemenL
Preheat
the broil
element
for searing.
(4) Meat
not
properly
prepare&
Remove
excess
fat from meat.
Cut fatty
edges
to prevent
curling,
but do not cut into lean.
(5) Insert
on
broiler
pan wrong
side
up & grease
not draining.
Always
place
grid on the broiler
pan with ribs
up & slots
down
to allow
grease
to drip into pan (some
models).
(6) Grease
has built up on oven
surfaces.
Regular
cleaning
is necessary
when
broiling
frequently.
Old grease
or food
spatters
cause
excessive
smoking.
Fmames inside
oven
or smoking
from
oven
vent
o Excessive
spillovers
in oven.
For example
this will happen
for pie
spillovers
or large
amounts
of grease
left on the oven
bottom.
Wipe
up excessive
spillovers
before
starting
oven.
If flames
or
excessive
smoke
are present
see 'Broiling"
in the Setting
Oven
Controls
section.
Poor
baking
results
o Many
factors
affect
baking
results.
Make
sure
the proper
oven
rack position
is used.
Center
food
in the
oven
& space
pans
to allow
air to circulate.
Allow
the oven
to
preheat
to the set temperature
before
placing
food
in the oven.
Try adjusting
the recipe's
recommended
temperature
or baking
time.
if you fee! the oven is too hot or cool, see Adjusting
Your
Oven
Temperature
in this Use & Care
Manual.
Drip bowls
are pittingor
rustingL(COil
Cooktop
models
only)
o
(1) Foods
with
acids,
such
as tomatoes,
if al!owed
to stand
in/
on bowls
will cause
corrosiion.
Remove
and wash
drip bowls
as soon
as possible
after
a spill over.
(2) Norma!
environment.
Houses
located
along
sea coasts
are exposed
to salt air.
Protect
bowls
as much
as possible
from
direct
exposure
to
salt air.
Drip bowls
are turning
coJor or distorted
(Coil
Cooktop
models
onmy) o Bottom
surface
of cookware
extends
beyond
surface
element
and touches
cooktop
surface.
This
can
cause
high enough
temperatures
to discolor
the drip bowls.
DO NOT
use cookware
of this type.
Pan sizes
should
be matched
to the
size
of the element.
Replacement
drip bowls
may
be purchased
from
your
appliance
dealer,
11
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