Troubleshooting - KitchenAid KUIS185JBL0 Use & Care Manual

4. Remove the two screws in the lower access panel and the
two screws from the base grille area of the front panel
support. Pull forward to remove the lower access panel.
1. Lower Access Panel Screws
5. Disconnect the inlet and outlet lines to water valve. Allow
these lines to drain and then reconnect to the valve.
6. Replace lower access panel and screws.
7. Drain water from water pan by removing the drain cap.
8. If the room temperature will drop below 3 2°F (0°C), remove
water from the drain line.
For ice makers with a drain pump installed:
Plug in ice maker or reconnect power.
Turn ice maker off and remove all remaining ice from ice
bin.
Pour 1 quart (0.95 L) of water into the ice bin near the
drain and let the unit stand for approximately five
minutes. This will allow the water in the bin to drain into
the drain pump so that the pump will remove the
remaining water from the ice bin and the drain pump.
Unplug ice maker or disconnect power.
9. Before using again, clean the ice maker and storage bin.
10. Plug into a grounded 3 prong outlet.
NOTE: All components of the ice maker are permanently
lubricated at the factory. They should not require any additional
oiling throughout the normal life of the machine.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Unit does not run
Is the control set to ON?
Be sure that the control is set to ON.
Is the power cord plugged in?
Firmly plug the cord into a live outlet with proper voltage.
Has a household fuse or circuit breaker tripped?
Replace the fuse or reset the circuit.
Is the room temperature cooler than normal?
Room temperature must be above 55°F (13 °C). Otherwise,
bin thermostat may sense cold room temperature and shut
off even though bin is not full of ice. Also, unit may not restart
once it does shut off.
Unit runs but produces no ice
Is the control set to ON?
Be sure that the control is set to ON.
Is the water supply connected?
Make sure the water supply is properly connected and turned
on.
Unit runs but produces very little ice
Is the room temperature hotter than normal?
Room temperatures of more than 90°F (3 2°C) will normally
reduce ice production.
Is the condenser dirty?
Dirt or lint may be blocking the airflow through the condenser.
See the "Cleaning the Condenser" section.
Is there scale buildup in the ice maker?
If there is white scale buildup in the ice maker's water or
freezing system, you should clean the ice maker. See the
"Cleaning the Ice Maker System" and the "Cleaning the
Interior Components" sections.
Is the drain cap securely in place?
Tighten the drain cap if it is loose. If the drain cap is loose,
water will empty from the water pan, and you will have either
thin ice or no ice.
Grid is not cutting ice sheets
Is the cutter grid securely in place?
Unplug the ice maker or disconnect power. Remove the
cutter grid cover and check the cutter grid harness plug to
make sure the connection is secure.
Taste in ice cubes
Is there unusually high mineral content in the water
supply?
The water may need to be filtered or treated.
Are there food items stored in the ice bin?
Do not store any foods in the ice bin.
Were all the packaging materials removed?
Make sure that all packaging materials were removed at the
time of installation.
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