Other Industry Resources; Getting Technical Help - Brocade Communications Systems StoreFabric SN6500B Administrator's Manual

For additional Brocade documentation, visit the Brocade SAN Info Center and click the Resource
Library location:
Release notes are available on the MyBrocade website and are also bundled with the Fabric OS
firmware.

Other industry resources

•
For additional resource information, visit the Technical Committee T11 website. This website
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association
website:

Getting technical help

Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General Information
2. Switch Serial Number
xii
http://www.brocade.com
White papers, online demonstrations, and data sheets are available through the Brocade
website at http://www.brocade.com/products-solutions/products/index.page
Best practice guides, white papers, data sheets, and other documentation is available through
the Brocade Partner website.
http://www.t11.org
http://www.fibrechannel.org
•
Switch model
•
Switch operating system version
•
Error numbers and messages received
•
supportSave command output
•
Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
•
Description of any troubleshooting steps already performed and the results
•
Serial console and Telnet session logs
•
syslog message logs
The switch serial number and corresponding bar code are provided on the serial number label,
as illustrated below:
*FT00X0054E9*
FT00X0054E9
FICON Administrator's Guide
53-1002753-01