Table of Contents
Advertisement
Troubleshooting
When your printer has a problem, first make sure:
•
The power supply is plugged into your printer and an electrical outlet.
•
Your printer is turned on.
•
The sticker and transparent tape covering the bottom of the cartridges
are removed.
•
The USB cable is securely attached to your computer and your printer.
•
Your computer is turned on.
If your printer is still experiencing a problem, refer to the online User's Guide
for detailed troubleshooting information. To access the online User's Guide,
see page 1.
If the printer has a paper jam:
Remove the paper from the printer. If the paper is lodged too far into the
printer and cannot be removed:
1
Press the Power button to turn the printer off.
2
Pull firmly on the paper to remove it.
If you cannot reach the paper because it is too far into the printer:
a
Open the cartridge door and pull the paper out.
b
Close the cartridge door.
3
Press the Power button to turn the printer on, and then send your
document to print.
16
Advertisement
Table of Contents
