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Renkus-Heinz CF Series RHAON User Manual

For all renkus-heinz rhaon empowered loudspeaker systems
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Users Manual
USERS MANUAL
Installation & Operating Instructions
RHAON Version 1.6.4
For all Renkus-Heinz RHAON Empowered Loudspeaker Systems.
Users of Renkus-Heinz Iconyx IC-R & ICL-R digitally steered arrays should refer to the Users
Manual supplied with these arrays for installation & operating instructions.

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  • Page 1 USERS MANUAL Installation & Operating Instructions RHAON Version 1.6.4 For all Renkus-Heinz RHAON Empowered Loudspeaker Systems. Users of Renkus-Heinz Iconyx IC-R & ICL-R digitally steered arrays should refer to the Users Manual supplied with these arrays for installation & operating instructions.
  • Page 2 Users Manual IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. turer. 3. Heed all warnings. 14. Disconnect this apparatus during lightning storms or when 4. Follow all instructions unused for long periods of time. 5. Do not use this apparatus near water. The apparatus shall required when the apparatus has been damaged in any way, such liquids, such as vases, shall be placed on it.

  • Page 3: Table Of Contents

    Users Manual TABLE OF CONTENTS Page Shipping Inspection Technical Support Introduction To RHAON RHAON Organization Preparation Computer Requirements Software Installation Customizing Your RHAON Workspace Virtual System Design Assigning a Static IP Address Saving a Project The Network Manager Connect Mode Linking Software With Networked Loudspeakers Assigning Digital &...

  • Page 4: Shipping Inspection

    Congratulations on your purchase of a Renkus-Heinz RHAON empowered loudspeaker system.. We hope you enjoy it. Your Renkus-Heinz loudspeaker was carefully tested and inspected before leaving our factory and should have arrived in perfect condition. notify the shipping company. Only you, the consignee, may institute a claim with the carrier for any damage incurred during shipping. Be even though the loudspeaker arrived in good condition.

  • Page 5: Introduction To Rhaon

    You will need to connect a computer only when you want to change the settings or when you want to use the supervise feature. Renkus-Heinz engineering has programmed the on board DSP to optimize the loudspeaker’s performance and to ensure its safe opera- tion.

  • Page 6: Preparation

    Users Manual TYPICAL PROJECT WORKFLOW P R E P A R A T I O N GROUP VIRTUAL SPEAKERS SET COMPUTERS CHOOSE BACKGROUND IMAGE ADD VIRTUAL SPEAKERS INSTALL RHAON Static IP This can make it easier to see or actual loudspeakers or scan network for actual software under found on your network...

  • Page 7: Computer Requirements

    During the installation you will be asked if you want to install the CobraNet Components. Answer “Yes”, even if you will not be using Co- The installation program will install RHAON into a Renkus-Heinz/Rhaon folder on your hard drive. It will not uninstall earlier versions of RHAON.

  • Page 8: Customizing Your Rhaon Workspace

    Users Manual Notice that the program warns you if your display settings may cause viewing problems. If you are using “Large Fonts,” we recommend you change to the default 96 DPI setting to avoid possible viewing problems. Customizing Your RHAON Workspace The grey background with RHAON watermark can easily be changed to something more useful, such as a block diagram of your system or a photo of the venue.

  • Page 9: Virtual System Design

    Users Manual Virtual System Design RHAON software can save you time at the job site by enabling you to set up a complete virtual loudspeaker system before you go to the site. When you get to the site, you connect your computer to the network, link the virtual loudspeakers with their real counterparts, and upload the settings to each individual loudspeaker.

  • Page 10: Assigning A Static Ip Address

    Users Manual Assigning a Static IP Address to the RHAON Host Computer but to make a RHAON system operational you have to connect your computer and RHAON-Empowered loudspeakers to an Ethernet network. You need to associate the virtual loudspeakers you have created in RHAON with the actual loudspeakers installed in the system.

  • Page 11: Saving A Project

    Users Manual Prior to plugging a RJ-45 connector into your computer’s Ethernet port, you need to make sure that RHAON has the correct network settings. In the RHAON software, go to the Options menu and select “Preferences”. On the General tab, make sure the correct NIC is selected in the on the listing of your network connection you noted earlier.

  • Page 12: The Network Manager

    Users Manual Saving Changes Each loudspeaker’s Connect, Control and Supervise Properties window also has a Save button. Pressing the Save button will save the The Network Manager Most Iconyx IC-R and ICL-FR setup and installation problems are “network problems” and not Iconyx or RHAON problems. Your Renkus- Heinz loudspeaker was factory tested before it left our factory and barring shipping damage should be in perfect operating condition.

  • Page 13: Connect Mode

    Users Manual Linking Software Icons with Networked Loudspeakers Appendix 1. Let’s say you’ve connected all your Ethernet inputs and outputs. Every venue is different: so is every network. For examples of RHAON / CobraNet networks, see Appendix 1. Remember: before connecting your computer running RHAON software to the network, you should have assigned it a static IP address. networked loudspeakers and any other CobraNet devices on the network and automatically assign them IP addresses if they don’t already have one.
  • Page 14 Users Manual Continue until all networked loudspeakers are linked to icons in the main workspace. When an icon is linked to a networked loudspeaker, the status indicator under its name changes from the directory listing for that loudspeaker also moves from the Network folder to the Speaker folder.
  • Page 15 Users Manual Properties Windows that the vertical pane on the left side of each window is identical. The Connect, Control and Supervise tabs at the top of the window allow you to switch between the three operating modes without return- for more than one loudspeaker at the same time and move them around the work space.
  • Page 16 Users Manual Loudspeakers model number or name loudspeaker and listing its location. loudspeaker and listing its location. Loudspeakers DSP sample rate (48 kHz or Press Wink with Light button to turn the Press Wink with Light button to turn the Power On/Standby button.

  • Page 17: Assigning Digital & Analog Inputs

    Users Manual Assigning Digital and Analog Inputs The larger right portion of the Properties windows vary with the operating mode. The Connect window is divided into an upper light grey Internal DSP Connections section and and a darker grey lower CobraNet Routing Assignments section. and which one will be used for the Priority override circuit.

  • Page 18: Cobranet Signal Routing

    Users Manual CobraNet Signal Routing nels per bundle can vary, depending on settings for latency and resolution. The number of bundles available depends on network band- width. Each CobraNet bundle has a number from the following ranges: Disables the receiver or transmitter. In order for CobraNet devices to communicate, numbers must match.
  • Page 19 Users Manual The next step is to connect the CobraNet Source Transmitters to the CobraNet Receivers in the RHAON loudspeakers. Double click on one of the Source’s green Tx triangles and then double click on one of the loudspeaker’s red Rx triangles to connect the two.

  • Page 20: Control Mode

    Users Manual CONTROL MODE Control Mode provides access to the Loudspeaker Ampli- You can enter Control Mode by clicking on the Control button at the top of the main workspace, or from within any loudspeaker’s Properties window. Any or all of the Control functions can be restricted to authorized operators who have password access;...
  • Page 21 Users Manual On the right side of the Control Properties window, in the upper dark grey section, you will see a frequency response graph. Underneath it with controls for corner frequency and boost/cut. Bandwidth, Frequency, etc. the Bypass button is red and the Gain Reduction meter on the right side of this section lights up. To turn the compressor off or compare the un-compressed output, click the Bypass button.

  • Page 22: Saving Changes

    Users Manual Priority Override is one of the unique features of RHAON. It allows you to assign signal-activated priority override capabilities to any one of the array’s multiple inputs. The Priority Override controls in the lower right section of the properties window allow you to set the Attach Time, the Hold Time, the Release Time and the Threshold Level.

  • Page 23: All Loudspeakers Control

    Users Manual All Loudspeakers & Group Control Add Group All Loudspeakers Icon Now it’s time to turn our attention to the All Loud- speakers icon in the upper left of the work space and to the Group feature of RHAON. All Loudspeakers controls all the loudspeakers in the system while Group controls only loudspeak- ers included within the Group.
  • Page 24 Users Manual Double clicking on the Group icon will open the Connect Properties folder. Notice that the Group Connect window shown here is very similar to the one for individual loudspeak- ers except for the lack of level meters and CobraNet channel selection facilities.

  • Page 25: Copy & Paste Shortcut

    Users Manual Copy/Paste Settings Copy Settings / Paste Setting is a useful RHAON feature that can save Right clicking on any one of the loudspeaker Icons while in either the Connect or Control mode introduces a pop up menu that includes a Copy Settings command line.

  • Page 26: Supervise Mode

    Users Manual SUPERVISION the problem take corrective action. icon’s status bar continuously displays a text message that indicates the status of the loudspeaker. If RHAON detects a problem, the status If there is a problem with a loudspeaker in a Group, the Group icon will change color and display a text alert. If a Group icon displays an the same alert: double-clicking on it will open the loudspeaker’s Properties window in Supervise mode and provide additional information on the nature of the problem.
  • Page 27 Users Manual controls: Power On/Standby, the Wink Light toggle, Wink with Audio, Input Gain, Polarity Invert, and Mute. Any or all of these controls may be restricted to authorized operators and subject to password-protected access. frequencies or is too weak. Notice that all of the drivers in the array are being monitored and that each Array module has its own Wink light.
  • Page 28 To activate this feature, go to Options in RHAON’s main tool bar and select Preferences; then open the Event Logging folder. Select the event types you want to log using the check boxes next to each type of event. Renkus-Heinz directory. RHAON to send e-mail. An IT professional may be able to assist you with these tasks if you need help.

  • Page 29: General Preferences

    Users Manual General Preferences can set up a Power On Sequencing Delay for all grouped loudspeakers. This will help avoid a voltage surge that can trip building circuit the Group. Start Up options allow you to always open RHAON in Full Screen mode and to require Sign-In. When the Sign-In option is checked, the program will ask for your password whenever it is opened.

  • Page 30: Password Protection

    Users Manual Password Protection RHAON software includes three levels of password protection. This features is designed to prevent inadvertent changes of Connect and Control Mode settings by anyone who is unauthorized or unfamiliar with the system. To open the Password Protection setup window shown below, hit Control-Alt-p. You can set up three levels of control access.
  • Page 31 Users Manual Clicking on the Access Detail tab opens the window shown below. Its settings determine what control features will be available to “Opera- tors” and “Supervisors”. These settings are themselves password protected and can only be changed by a Designer. prevent you or someone else from connecting to the network with a RHAON equipped PC and changing the settings.

  • Page 32: Audio Evacuation & Life Safety Functions

    Users Manual APPENDIX I: Audio Evacuation & Life Safety Functions Since “Life Safety” requirements vary widely from country to country and from one locality to another, we strongly recommend you contact your local authorities for an opinion before proposing a RHAON system for any Life Safety application. They know best what’s required in your area to meet code requirements.

  • Page 33: Appendix

    Users Manual APPENDIX II: RHAON Block Diagrams CobraNet The drawing below shows the signal paths for a RHAON system using CobraNet digital audio distribution. Except for the analog audio input line to the CobraNet Converter, all audio signal runs are standard CAT5 cables. The network is a stan- Wiring diagram for a system using CobraNet for multi-channel digital audio distribution, loudspeaker control and monitoring.
  • Page 34 Users Manual APPENDIX II: RHAON Block Diagrams CobraNet With Analog Backup The block diagram below shows a combination system combining CobraNet with analog audio distribution and RHAON loudspeaker Typical wiring diagram for a system having both analog and CobraNet audio distribution plus loudspeaker control and monitoring. Notes 1.
  • Page 35 Users Manual APPENDIX II: RHAON Block Diagrams Serial Digital (AES3 aka AES/EBU) loudspeaker control and monitoring. Notice that the wiring loops from loudspeaker to loudspeaker just as it does in analog distribution. The digital audio distribution line is conventional twisted pair shielded digital audio cable, Beldon 1800B or 1800F or equivalent. Notes 1.

  • Page 36: Rhaon Hardware Inputs, Outputs & Indicators

    Users Manual Appendix III: RHAON Hardware Inputs, Outputs & Indicators, Dimensions analog audio to an IC-R array, as well as Fault Detect and Fault Relay lines. Power LED Thermal LED Lights to indicate that an over-temperature Primary Analog Input/Output XLR female pin 1 chassis, pin 2 +, pin 3 - Looping Analog Output XLR female...
  • Page 37 Users Manual Appendix III: RHAON Hardware Inputs, Outputs & Indicators, Dimensions The RHAON input panel shown on the previous page is for a PF2-500R module; input panels for the PF1-200R and PF1-500R have the same controls in different layouts. The PM3-R RHAON module also has the same controls and indicators as the PF2-500R, but in a different layout Signal LED Input Pad &...

  • Page 38: Keeping Your Rhaon Program Up-To-Date

    Updating Your Current Installation of RHAON New program versions of RHAON are posted on the Renkus-Heinz website, www.renkus-heinz.com, as soon as they are created. We recommend updating to the latest version only if the newer version has features that you need, such as an expanded listing of Renkus- program is opening.

  • Page 39: Software Updates

    Updating Your Current Installation of RHAON (continued) To update your RHAON program go to www.renkus-heinz.com and click on RHAON in the left hand menu. You’ll see the link to the latest RHAON program version at the top of the RHAON home page; see below.

  • Page 40: Updating Microcontroller Firmware

    Users Manual Updating Microcontroller Firmware improved. Help pull down menu. See page 39. Step 1: Open RHAON, scan the network and switch to either the Control or Su- pervise mode. Then right click on the loudspeaker’s listing in the directory tree or on the loudspeaker’s icon in the main display area to open a pop up menu.
  • Page 41 Users Manual Updating Microcontroller Firmware (Continued) Step 2: Download. Notice that the window tells you what Microcontroller Firmware version is installed in the loudspeaker. Selecting Download will Step 3: Please be aware that the Mutes and the Analog Input Pad will be On after the update completes and may need to be reset.

  • Page 42: Updating Dsp Firmware

    Users Manual Updating DSP Firmware Step 1: In RHAON, right-click on the one of the loudspeaker listings in the directory tree view or on the loudspeakers icon in the main display area and select “Update DSP Firmware…”. The pop up menus are the same ones we explored on page 58 under Updating Micro- controller Firmware.
  • Page 43 If you encounter hum or noise problems in your system, please refer to the Loudspeaker User’s Manual that came with your loudspeaker, Renkus-Heinz form RH 508 Rev B. It includes detailed instructions for locating the source of these problems and solving them.

  • Page 44: Servicing & Troubleshooting

    GENERAL Most RHAON equipped system setup and installation problems are “network problems” and not RHAON problems. Your Renkus-Heinz loudspeakers were factory tested before they left our factory and barring shipping damage should be in perfect operat- ing condition. Nevertheless, it is always a good idea to run a quick check on each loudspeaker before taking it out to the job site and installing it.

  • Page 45: Networking And Rhaon Systems

    Users Manual SERVICING and TROUBLE SHOOTING (Continued) Gated or Chopped Audio The Analog 1 input is receiving a signal, but some other input has been selected in the RHAON Connect tab. As a trouble shooting aid, the Analog 1 input will always pass audio if the signal exceeds a threshold level even if some other input is selected. The solution is to select Analog 1 as the input or disconnect the analog 1 input signal line.
  • Page 46 CobraNet Discovery is a network management program similar to the RHAON Network Manager. Both are invaluable in identifying and solving network problems. If you don’t have CobraNet Discovery, you can download it at no cost from our ftp site, hftp://ftp.renkus-heinz.com/Software/CNDisco345. The Discovery program was also included on the RHAON CD you received with your loudspeaker.

  • Page 47: Network Manager

    Users Manual SERVICING and TROUBLE SHOOTING (Continued) RHAON Network Manager To activate the RHAON Network Manager open RHAION and select Network Manager from the File pull down menue. The Network Manager will scan the Ethernet network, list all the CobranNet devices it found on the network and identify them by name, Error column along with a code number identifying the type of error.
  • Page 48 Users Manual SERVICING and TROUBLE SHOOTING (Continued) Symptom: RHAON reports “No CobraNet Devices found.” 1. Are you trying to use a Wi-Fi connection? You can’t use a Wi-Fi connection with RHAON. Wi-Fi and RHAON, so you will need to switch to a wired Ethernet connection.

  • Page 49: Troubleshooting

    Users Manual SERVICING and TROUBLE SHOOTING (Continued) If these settings are correct and you still receive the ‘No CobraNet Device Found” error message; 4. In RHAON select the File pull down menu and select the Network Manager. Wait for a minute or two to see if a list of the RHAON/CobraNet devices on the network appears.
  • Page 50 Users Manual SERVICING and TROUBLE SHOOTING (Continued) 3. Check for split pairs. A split pair cable will drop packets even if the cable is only 2 meters long. The incorrect wiring example shown below represents a split pair. CORRECT WIRING INCORRECT WIRING (Split Pair) Pins 1 &...
  • Page 51 Users Manual SERVICING and TROUBLE SHOOTING (Continued) 4. Has the interconnect ribbon cable been accidently pinched between the cabinets? If so, it may be damaged and needs to be replaced. 5. Try Restarting the unit by pressing the Restart button. Double click on the the array’s icon and press the Restart button when the properties window opens.
  • Page 52 Users Manual SERVICING and TROUBLE SHOOTING (Continued) switch. but unfortunately needs to run an analysis on any new connection before it is deemed OK to be “on”. If you want to avoid the delay and don’t need any services STP provides, turn off STP on your switch. Consult your switch documentation for instruc- tions.

  • Page 53: Index

    Users Manual Index Firmware - 39 to 43 Access Control - 5, 30, 31 Signal Routing - 18, 19 AC power - 16, 29 Group Assign - 23, 24 Adding Virtual Devices - 9 Assigning Inputs - 17, 18 Assigning Outputs - 17 Audio Evacuation - 32 Equalization - 21 All Loudspeakers - 23...
  • Page 54 Users Manual Firmware - 38 to 43 Latency - 18 General Preferences - 29 Life Safety - 32 Organization - 5, 6 Linking Software Icons & Loudspeakers - 13 Software Installation - 8, 39 Mute - 16 Safety Instructions - 2 Microcontroller Firmware - 41 Sample Rate - 18 Saving Changes - 12, 22...
  • Page 56 19201 Cook Street, Foothill Ranch, CA USA RH 611 Rev M September 2011...

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