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Troubleshooting; If You Are Having Difficulty With Your Machine - Brother MFC-J4310DW Manual

Air print guide - english
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Troubleshooting

This chapter explains how to resolve typical problems you may encounter when using AirPrint with your
Brother machine. If, after reading this chapter, you are unable to resolve your problem, please visit the
Brother Solutions Center at: http://solutions.brother.com/.

If you are having difficulty with your machine

Difficulty
The machine is not displayed in the printer list.
Cannot print.
I'm trying to print a multiple-page document from iPhone,
iPod touch and iPad, but ONLY the first page is printing.
Suggestions
Make sure your Brother machine is turned on.
Confirm the network settings. (See Network settings
on page 2)
Move the mobile device closer to the wireless access
point/router, or your Brother machine.
Make sure your Brother machine is turned on.
Confirm the network settings. (See Network settings
on page 2)
Make sure you're running the latest version of iOS.
Please refer to the following Apple support article for more
information about AirPrint:
http://support.apple.com/kb/HT4356
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