Where To Get Help
Epson provides technical assistance 24 hours a day through the electronic support services and
automated telephone services listed below:
Service
World Wide Web
Automated
Telephone Services
To speak to a technical support representative, dial:
■
U.S.: (562) 276-7296, 6
4
, Saturday.
PM
■
Canada: (905) 709-2567, 6
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■
Product name (Epson Stylus Photo R340)
■
Product serial number (located on the back of the printer)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration
■
Description of the problem
You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the
nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit
www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for reseller
referral.
Access
From the Internet, you can reach Epson Support at
http://support.epson.com. At this site, you can download drivers
and other files, look at product documentation, access
troubleshooting information, and receive technical advice through
e-mail.
A variety of automated help services are available 24 hours a day,
seven days a week. To use these services, you must have a touch
tone telephone and call (800) 922-8911. Your Epson
SoundAdvice
SM
Express code is 82720. Use this code to quickly
select the Epson Stylus Photo R340 in SoundAdvice.
to 8
, Pacific Time, Monday through Friday and 7
AM
PM
to 6
, Pacific Time, Monday through Friday.
AM
PM
to
AM
Where To Get Help
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