Problem Solving
See these sections to diagnose and solve printer problems:
■
"Diagnosing Problems" below
■
"Setup or Software Installation Problems" on page 56
■
"Printer Problems" on page 57
■
"Print Quality Problems" on page 59
■
"Problems With Paper Feeding" on page 61
■
"CD/DVD Printing Problems" on page 62
■
"Miscellaneous Printout Problems" on page 62
■
"Uninstalling Printer Software" on page 64
■
"Where To Get Help" on page 65
Diagnosing Problems
Your Epson Stylus Photo R340 includes a number of ways to help you diagnose problems:
■
To identify the most common problems, check for messages on the control panel display
and follow the instructions provided. Some of the most common messages are explained
in the next section.
■
If you're not sure whether the problem is coming from your printer or the computer, run
a printer check as described on page 55.
■
Check the solutions in other sections in this chapter. If none of the suggested solutions
solve your problem, contact Epson as described on page 65.
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