Troubleshooting Guide - Zenith TVSC1320 Operating Manual & Warranty

TROUBLESHOOTING GUIDE
PROBLEM CORRECTIVE ACTION
No power. • Make sure the AC cord is connected to an AC outlet.
• Make sure the power is turned on.
No picture and sound. • Make sure the AC cord is connected to an AC outlet.
• Check antenna connection.
• Perform channel set-up again.
No picture or poor picture on • Adjust direction or replace antenna.
TV/VCR. • Adjust picture controls.
No sound or poor sound. • Adjust volume control on remote control or main unit.
• Press the MUTE button to restore sound.
Timer recording is not possible. • Make sure the timer recording is set correctly.
• Make sure the power is off.
• Make sure the TV/VCR clock is set correctly.
Cannot go into Record mode. • Make sure the tape has an erase-prevention tab. If necessary,
cover the hole with plastic tape.
Playback picture has some video • Adjust tracking control for a better picture using the CHANNEL
noise lines. UP or DOWN button on the TV/VCR.
No picture but the audio is OK in • Head cleaning may be necessary.
playback. Refer to "HEAD CLEANING" on page 31.
No operation by infrared Remote • Make sure the AC cord is connected to an AC outlet.
Control. • Check batteries in remote control.
Video or color fades in and out • You can not copy a copyrighted video tape. You are
when making a copy of a video tape. experiencing copy guard protection.
CLOSED-CAPTION PROBLEM POSSIBLE REMEDY
TV/VCR is showing captions • You are watching a live broadcast and spelling errors made by
that are misspelled, the closed-captioning production company may pass through
uncorrected. A prerecorded program will not show any
misspelled words because of the normal time available for
editing the captions.
TV/VCR will not show the text in • Captions that are delayed a few seconds behind the actual
its entirety or there is a delay of dialogue are common for live broadcasts. Most captioning
what is being said. production companies can display dialogue to a maximum of
220 words per minute. If a dialogue exceeds that rate, selective
editing is used to insure that the captions remain up-to-date
with the current TV screen dialogue.
Captions are scrambled with • Interference caused by building, power lines, thunderstorms,
white boxes on the TV screen, etc. may cause scrambled or incomplete captions to appear.
Program guide listed a TV show as • Broadcasters may at times use a time compression process to
being closed-captioned but none speed up the actual program so that additional advertising time
of the captions were displayed, can be given. Since the decoder cannot read the compressed
information, captions will be lost.
Prerecorded video tape does not • The video tape was either an illegal copy or the tape duplicatin£
show any captions. The tape box company accidentally left out the captioning signals during the
mentions it being closed-captioned copying process.
TV screen shows a black box • You are in the TEXT mode. Select CAPTION mode to
on certain channels. CAPTION [OFF].
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