Connecting The Service Processor - HP P10000 Manual

3par storage system physical planning manual
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between the service processor and HP Central or a local service provider can be made using the
customer network and the Internet, or through a point-to-point connection using a modem.
Connections that use the customer network pass through the customer's firewall while connections
that use a modem bypass the customer's firewall. When a designated management workstation
sits on the same network as the service processor (as described in
(page
41)) and is configured to access the service processor, the customer has the option of blocking
external communications at any time.
Table 21 (page 49)
operations. Data transfer involves external communications between the service processor and HP
or another connection portal. Remote operations include problem solving and diagnostics performed
from a remote location. HP recommends that both data transfer and remote operations take place
through the customer network when possible.
Table 21 Service Processor Connectivity Options
Connection Type Data Transfer /
Remote Ops
Network / Network
Network / Modem
Network / Blocked

Connecting the Service Processor

The service processor uses customer-supplied connections, as outlined in
Topologies" (page
external connections.
Table 22 Service Processor Connections
Connection type
Ethernet
summarizes the connectivity options for both data transfer and remote
Software Update Method
Remote update capability
Locally by CD
Locally by CD
41).
Table 22 (page 49)
"Supported Network Topologies"
Notes
This is the preferred method of service
processor connectivity
Lower bandwidth inbound inhibits large
file transfers.
Remote operations are not allowed.
provides general guidelines for completing these
Configuration
For service processor: connection from the RJ-45 connector
in the eth 0 port at the rear of the service processor to an
Ethernet hub or switch).
"Supported Network
Service Processor Connections
49

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