Customer Support; Faxon Epson - Epson EPL-5700 Reference Manual

Customer Support

Our Customer Support team can provide the following services:
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Technical information on installing, configuring, and operating your
EPSON products
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Arranging for faulty EPSON products to be repaired within the
warranty period
For information on contacting our Customer Support team, please see the
Service and Support Information booklet that came with your EPSON
product.
If this booklet is not available, details can be found on Faxon Epson
faxback service, EPtec Bulletin Board Service or on EPSON's World Wide
Web site. See below for details.

Faxon Epson

Contact Faxon Epson faxback service for:
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Literature and specifications on the latest EPSON products
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Support information including troubleshooting tips, switch settings
and driver information
To use Faxon Epson, call 01442 227332 using a touch-tone phone. You will
be asked to follow a simple routine to register your document request,
and once you have entered your telephone and fax numbers, Faxon Epson
will fax a copy of the document catalogue to your fax machine.
When you have found the documents that you need in the catalogue, call
Faxon Epson again and enter the document ID numbers. The documents
will be faxed to you automatically.
EPtec - Bulletin Board Service
Call the Epson Bulletin Board Service on 01442 227479 for the latest
drivers and utilities. No membership is required. Make sure that your
communications software is set to 8 data bits, 1 stop bit, no parity bit,
ANSI terminal mode emulation and a modem speed of up to 28.8 Kbps.
Downloading protocols supported include Xmodem, Ymodem and
Zmodem. See the documentation that came with your communications
software and modem for more information.
When you first connect to the Bulletin Board Service, you will be asked for
your name, company name, phone number and a password (which you
can invent yourself).
Contacting Customer Support
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