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Appendix B
TROUBLESHOOTING
TROUBLESHOOTING
This manual has a list of common operating problems and simple solutions.
Look up the problem and see the appropriate manual page when necessary.
IF YOU RUN INTO TROUBLE
❏
The list of common camera problems and solutions begins on page 57.
❏
For an explanation of error messages displayed on the LCD monitor see
page 57.
CAUTION
c
If any of the following occurs to the camera, immediately take out the
batteries, disconnect AC adapter or recharger plug and take the camera to
the store where you bought it or call the EPSON customer service center.
❏
If the camera itself, recharger, or AC adapter begins to heat up to
excessively high temperatures, or if the case changes shape.
❏
If it starts to smell funny, gives off a strange sound or begins to smoke.
Internal electricity is high voltage so do not take it apart to avoid the
possibility of electrocution.
BEFORE YOU CALL CUSTOMER SUPPORT
Before calling the customer support with questions or for repair, refer to the
"List of Error Messages". If you cannot find the answer even after checking
through this list, contact the appropriate place for answers.
If your camera breaks down
You cannot personally fix or replace parts within the camera itself. If your
camera breaks down or needs to be looked at, take it to the store where you
bought it or contact the EPSON customer service center.
For the number of EPSON customer support see page 60.
54
TROUBLESHOOTING
CAMERA BODY PROBLEMS
CAMERA POWER WON'T TURN ON.
check
Did you insert the batteries correctly?
Check the (+-) direction of the battery poles to be sure they are inserted
correctly. (See page 11.)
check
Do you have enough battery life?
The low battery icon
battery power is too low. Replace them when the
(See page 12.)
check
Did your turn the DIAL SWITCH fully?
Turn the DIAL SWITCH fully to the mode you want and press the POWER
button fully. (See page 12.)
YOU CAN'T TAKE A PHOTO.
check
Is the power switched on?
See [Camera won't turn on] above and check the camera.
check
Did you insert a memory card?
You can't take photos without a memory card. (See page 11.)
check
Do you have enough space left on the memory card?
You can't take photos when the memory card is full. (See page 11.)
Did you press the SHUTTER button fully and straight down?
check
The button must be pressed fully and straight down to take a photo.
check
Is the photo image number on the LCD display 0?
This means the memory card is full. Transfer the contents of the full card
to a PC then delete them from the card to free up space. (See page 19.)
on the display panel indicates when the
begins to flash.
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