Troubleshooting Guide - Apex Digital GT2415 Instruction Manual

TROUBLESHOOTING GUIDE
Check the following guide for a possible correction to a problem before contacting customer service.Check
FAQ at our website: www.apexdigitalinc.com.
Symptoms and Correction
Symptoms Correction
No power • Connect the power plug into the walt outlet securely.
• Verify the connection from the DVD/VCR video output to the TV video input is
No picture secure.Tben switch "IV to the appropriate Video mode.
• Verify coaxial cable from antenna is connected to RF IN.
Connect the audio cables into the terminals securely,
Verify the connection from the DVDNCR audio output to the TV autio input.
No sound Then switch to the appropriate mode on the receiver. Refer to your audio amp-
lifter owners manual.
Mute feature may be enabled.
Make sure MTS feature is propedy set.
• Check whether your receiver is set to the TV mode.
No TV signal • Check whether the antenna is well connected to the TV receiver.
Unplug the TV from the wall for 30 seconds, then plug in and try again.
Unplug the antenna connection from the back of the "iV, unplug the TV from the
wall, wait 30 seconds, then try again.
Stripe or purple interfe- • Interference may come from high frequency sources such as a broadcasting
fence appears in the station, poor ground connection in cable used, or non shielded audio speakers
screen, too close to the picture tube.
• Check the antenna lead wire to see if it has open circuit or not.
Picture becomes
• Check the connection of antenna lead wire to the TV set input.
snowy. • Check whether there is any damage to antenna.
• Change the direction of antenna to minimize the multi image.
Picture with multi*image • The video frequency radiated from "IV station can be reflected by tall buildings,
high tower, etc.
No stereo or foreign
• Make sure MTS feature is properly set.
language received
• Make sure the Air/Cable setting is correct.
"IV channel not received • Channel may be locked with the block channel feature, such as Parental Control.
• Check Add/Erase feature, as channel may have been erased during set up.
Black box appears on • Closed Caption to Text feature may be active.
screen.
• Batteries may be weak. Replace battedes.
Remote control • Make sure remote sensor is not blocked including deflection from curved glass
doesn't operate, cabinet.
Program the remote contrpl to 00O for your TV. See "Prgramming the Remote
Control"
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