Troubleshooting Chart - Whirlpool FG1H5040T3NOV Installation And Use Manual

Gas water heater with the flame lock
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Flame
Lock
TM
Safety
System
Operational
Checklist
1.
Manifold gasket properly sealed.
2.
Viewport not damaged or cracked.
3.
Flame-trap free of debris and undamaged.
4.
Two piece wire connector properly installed.
5.
No leaks at pilot and manifold connection.
6.
Manifold door screws securely tightened.
TROUBLESHOOTING
CHART
PROBLEM
CORRECTIVE ACTION
BURNERWILL NOT IGNITE
POSSIBLE CAUSE(S}
1.
Pilotnot tit
2.
Thermostatset too low
3.
Nogas
4.
Dirtin the gas lines
5.
Pilotlineclogged
6.
Mainburnerlineclogged
7.
Defectivethermocoupte
8.
Defectivethermostat
9.
Heaterinstalledin a confinedarea
1.
Sulfidesin the water
SMELLYWATER
BURNERFLAMEYELLOW-LAZY
Insufficientsecondaryair
1.
Provideventilationto water heater
Lowgas pressure
2.
Checkwithgas utilitycompany
Flueclogged
3.
Clean,locatesourceandcorrect
Mainburnerline clogged
4.
Clean,locatesourceandcorrect
Heaterinstalledin a confinedarea
5.
Properfreshair ventilation
Obstructionin mainburnerorifice
6.
Cleanor replaceorifice
PILOTWILL NOT LIGHTOR
REMAINLIT.
HIGHOPERATION COSTS
1,
2.
3.
4.
5.
6.
1.
2,,
3.
4.
5.
6.
7.
8.
9.
10.
11.
INSUFFICIENT HOT WATER
Air in gasline
Nogas
Dirtin gas lines
PilotIine or orificeclogged
Thermocoupte connectionloose
Defectivethermocoupte
Colddrafts
Thermostat E COswitchopen
Temperature limitswitchincombustionchamber
Activated
Defectiveigniter
Flammablevapors incident,FlameLock
TM
function
utilized
12. Lowgas pressure
1.
Thermostat s et too high
2.
Sedimentor lime intank
3.
Waterheatertoo smallforjob
4.
Wrongpipingconnections
5.
Leakingfaucets
6.
Gasleaks
7.
Wastedhot water
8.
Long runsof exposedpiping
9.
Hotwater pipinginexposedwail
1.
Thermostat s et too low
2.
Sedimentor limein tank
3.
Waterheatertoo smaIt
4.
Wrongpipingconnections
5.
Leakingfaucets
6.
Wastedhot water
7.
Long runsof exposedpiping
8.
Hotwater pipingin outsidewall
9.
Lowgas pressure
1.
Lightpilot
2.
Turn temp.dialto desiredtemperature
3.
Checkwith gas utilitycompany
4.
Notifyutility-installtrap ingas line
5.
Clean, locatesourceandcorrect
6.
Clean, locatesourceandcorrect
7.
Replacethermocoupte
8.
Replacethermostat
9.
Providefresh air ventilation
1.
Replacethe anodewith a specialanode
1.
Bleedthe air from the gas line
2.
Checkwithgas utilitycompany
3.
Notifyutility-installdirt trap in gasline
4.
Clean,locatesourceandcorrect
5.
Fingertighten;then 1/4 turnwithwrench
6.
Replacethermocoupte
7.
Locatesourceand correct
8.
Replacethermostat
9.
Call 1-877-817-6750
10. Replaceigniterpilot assembly
11. Replacewaterheater,eliminateflammablevapors
source.Call 1-877-817-6750
12. Checkwith gas utilitycompany
1.
Set temperaturedial to lowersetting
2.
Drain/Flush-Providewater t reatmentif needed
3.
Installadequateheater
4.
Correctpiping-dip tube mustbe in cold inlet
5.
Repairfaucets
6.
Checkwith utility-repairat once
7.
Advisecustomer
8.
Insulatepiping
9.
Insulatepiping
1.
Turntemperaturedialto desiredsetting
2.
Drain/flush-providewater t reatmentif needed
3.
Installadequateheater
4.
Correctpiping-diptube mustbe incold inlet
5
Repairfaucets
6.
Advise customer
7.
Insulatepiping
8.
Insulatepiping
9.
Checkwithgas utilitycompany
continued on next page
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