Table of Contents
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PRINTED IN THE U.S.A 0411
ENERGY
STANDARD
VACATION
GRID
SMART
ENABLED
F
°F/°C
Table Of Contents
Water Heater Safety ............................................................................ 2
Installing Your Electric Water Heater ................................................... 3-9
Unpacking Instructions ................................................................... 3
Location Requirements .................................................................. 4
Electrical Requirements ................................................................. 7
Installation Checklist ...................................................................... 9
Operating Your Water Heater ............................................................. 10-12
Water Heater Start-Up ................................................................... 10
Water Temperature Regulation ...................................................... 10
®
Module/Operational Modes ................................... 11
Electronic Thermostat .................................................................... 12
Smart Grid Technology .................................................................. 13
Operational Conditions ................................................................... 14
Maintenance of Your Water Heater .................................................... 15-23
Diagnostic Code (ET).................................................................... 19-20
Trouble Shooting Chart .....................................................................21
Repair Parts illustration ................................................................... 22
Thermostat Wiring Diagram ............................................................ 23
Residential Electric
Water Heater
Installation
Instructions and
Use & Care Guide
To obstain technical, warranty, or service assistance during or after the
installation of this water heater, visit our website at:
http://www.whirlpoolwaterheatersupport.com
When calling for assistance, please have the following information ready:
1. Model Number
2. 7 Digit Product Number
3. Serial Number
................................................................... 5
1
or call tool free
1-877-817-6750
4. Date of Installation
5. Place of Purchase
PAGE
®
®
LOW LEAD
COMPLIANT
PART NO. 318686-000
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Summary of Contents for Whirlpool Energy Smart 188410
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Page 1: Table Of Contents
ENERGY STANDARD VACATION GRID SMART ENABLED °F/°C PRINTED IN THE U.S.A 0411 To obstain technical, warranty, or service assistance during or after the installation of this water heater, visit our website at: http://www.whirlpoolwaterheatersupport.com When calling for assistance, please have the following information ready: 1. -
Page 2: Water Heater Safety
WATER HEATER SAFETY Your safety and the safety or others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. -
Page 3: Installing Your Electric Water Heater
INSTALLING YOUR WATER HEATER Consumer Information This water heater should be installed in accordance with the local code authority having jurisdiction, the power company or electric utility, and this installation manual. In the absence of local code requirements, follow the regulations set forth in the latest edition of the National Electric Code, NFPA70. -
Page 4: Location Requirements
Location Requirements Site location Select a location near the center of the water piping system. It must be installed indoors and in a vertical position on a level surface, in an area where water leakage will not cause consequential damage. The water heater should be located in an area not subject to freezing temperatures. -
Page 5: Water System Piping
Water System Piping Piping Installation Piping, fi ttings, and valves should be installed according to the installation drawing (Figure 3). If the indoor in- stallation area is subject to freezing temperatures, the water piping must be protected by insulation. Water supply pressure should be around 50 to 60 psi and should not exceed 80 psi. -
Page 6: Relief Valve
Please note the following: DO NOT install this water heater with iron piping. The system should be installed only with piping that is suitable for potable (drinkable) water such as copper, CPVC, or polyethylene (PEX). DO NOT use PVC water piping. DO NOT use any pumps, valves, or fi... -
Page 7: Electrical Requirements
The Temperature & Pressure Relief Valve: • Must be connected to an adequate discharge line. • Must not be in contact with any electrical part. • Must not be rated higher than the working pressure shown on the data plate of the water heater. The Discharge Line: •... - Page 8 • Wiring is enclosed in approved conduit (if required by local codes). • The water heater and electrical supply are properly grounded. Always reference the wiring diagram for the correct electri- cal connection. The complete wiring diagram can also be found on the top of the water heater near the junction box cover.
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Page 9: Installation Checklist
6. Connect the black power wire from the home’s electri- cal service to the heater’s TWO black wires and secure with the appropriate size wire nut. When you are done, you will have THREE black wires under one wire nut. 7. -
Page 10: Operating Your Water Heater
OPERATING YOUR WATER HEATER Water Heater Start-Up 1. Carefully read and understand the section, “Water Temperature Regulation” section of this manual. If the instructions are not clear, contact a qualifi ed person. 2. Make sure the water heater has been properly installed. -
Page 11: Water Temperature Adjustment
Adjusting the Energy Smart Water Temperature Adjustment IMPORTANT: Before attempting to adjust the thermostat, read the “Water Temperature Regulation” section on page 10. If the instructions are not clear, contact a qualifi ed person. The water temperature can be adjusted from 80° F to 150° F. Use the Up and Down Buttons desired temperature. -
Page 12: Energy Smart
The Electronic Thermostat IMPORTANT: The Energy Smart Module (ESM) must ® be removed before attempting to access the thermostat. NOTE: for the Electronic Thermostat (ET) changes to re- main in effect the Energy Smart Module (ESM) must not ® be reconnected, also read the “Water Temperature Regu- lation”... -
Page 13: Smart Grid Control
To activate Smart Grid Control, remove the cover over the grid connection pins and plug in the grid communica- tion adaptor. See Figure 10C. NOTE: use only Whirlpool - approved grid communication adaptors. This will enable the power company to communicate the peak demand periods for the water heater’s power usage. -
Page 14: Operational Conditions
Operational Conditions Anode Rod/Water Odor Each water heater contains at least one anode rod, which will slowly deplete (due to electrolysis) prolonging the life of the water heater by protecting the glass-lined tank from corrosion. Adverse water quality, hotter water temperatures, high hot water usage, hydronic heating de- vices, and water softening methods can increase the rate of anode rod depletion. -
Page 15: Maintenance Of Your Water Heater
MAINTENANCE OF YOUR WATER HEATER If you lack the necessary skills required to properly service this water heater or you have diffi culty following the instructions, you should not proceed but have a qualifi ed person perform the maintenance of this water heater. Draining and Flushing It is recommended that the tank be drained and fl... -
Page 16: Heating Element
Heating Element Replacement WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Replacement heating elements must be of the same style and voltage/wattage rating as the ones originally in the water heater. -
Page 17: Diagnostic Code Chart
Diagnostic Code Chart IMPORTANT: Before attempting to adjust the ther- mostat, read the “Water Temperature Regulation” section page 10. The Electronic Thermostat (ET) is designed so that it may control the water heater without the ® Energy Smart Module (ESM) being operated, see page 12. - Page 18 (ESM) ERROR CODE A failure to communicate with the Electronic with an alert Icon flashing. Thermostat (ET). Energy Smart with an alert Icon flashing. wrong data from the Electronic Thermostat (ET). Energy Smart with an alert Icon flashing. failure. *These instructions are brief and intended as guidance for a qualifi ed person. If you lack the necessary skills to perform these procedures call 1-877-817-6750 for assistance.
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Page 19: Diagnostic Code (Et)
Diagnostic Code Chart IMPORTANT: Before attempting to adjust the ther- mostat, read the “Water Temperature Regulation” section page 10. The Electronic Thermostat (ET) is designed so that it may control the water heater without the Energy Smart ® Module (ESM) being operated, see page 12. - Page 20 (ESM) (ET) ERROR CODE DIAGNOSTIC LED 9, 10, 11 or 12 FLASHES (Red) *These instructions are brief and intended as guidance for a qualifi ed person. If you lack the necessary skills to perform these procedures call 1-877-817-6750 for assistance. INDICATES Electronic Thermostat (ET) error 1.
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Page 21: Troubleshooting Chart
Troubleshooting Chart PROBLEM NO HOT WATER 1. No power to heater. 2. High temperature limit shut-down. 3. Defective sensor. INSUFFICIENT HOT WATER 1. Defective lower element. 2. Temperature set too low. 3. Sediment or lime in tank. 4. Defective Dip Tube. 5. -
Page 22: Repair Parts Illustration
REPAIR PARTS ILLUSTRATION Repair Parts Repair parts may be ordered through your plumber, local distributor, home improvement center, or by calling 1-877-817-6750. When ordering repair parts, always give the following information: Model, serial and product number Item number Parts description Repair Parts List Legend Special anode rod (See page 14) -
Page 23: Thermostat Wiring Diagram
THERMOSTAT WIRING DIAGRAM FUSED DISCONNECT OR CIRCUIT BREAKER JUNCTION BOX COVER BLACK SMART GRID WIRE HARNESS ELECTRONIC THERMOSTAT (ET) BRACKET BLUE UPPER ELEMENT TEMPERATURE SENSOR BLUE LOWER BLACK ELEMENT ENERGY SMART MODULE (ESM) ELECTRICAL SERVICE GROUND GROUND SCREW 319165-000G BRANCH CIRCUIT SIZING GUIDE Based on N.E.C. - Page 24 ® Registered trademark/TM trademark of Whirlpool, U.S.A. © 2011 Whirlpool Corporation. All rights reserved. Energy Smart ® is a trademark of American Water Heater Company Manufactured under license by American Water Heater Company, Tennessee. Warranty provided by manufacturer.