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Troubleshooting - Whirlpool WKL71311Q Instruction Manual

Automatic gas water heater
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Troubleshooting

PROBLEMS
Flame lift.
No ignition after
opening the
water valve
Intensely burns
and flashes
after opening
the water valve
Yellow Tipping
Abnormal odor
Manual W10804710.indd 32
Manual W10804710.indd 32
PROBABLE CAUSE
Half-open gas valve.
Gas pressure inadequate
(low).
Inadequate water supply.
Insufficient fresh air.
Heat exchanger obstructed.
Water control unit failure.
Gas valve closed.
Air inside gas line.
Cold water valve closed.
Freezing.
Inadequate water supply.
Short energy.
Water control unit failure.
Loose ignition needle.
Half-open gas valve.
Gas pressure inadequate
(high).
Loose ignition needle.
Gas pressure inadequate
(high).
Burner clogged.
Heat exchanger obstructed.
Insufficient fresh air.
Burner clogged.
Heat exchanger obstructed.
SOLUTIONS
Open the main valve.
Contact your gas supplier, to check the gas
pressure valve.
Call the Whirlpool Service Centre to check the
water pressure, then clean the filter
Open the fresh air vent sufficiently.
Contact Whirlpool Service Center.
Contact Whirlpool Service Center.
Open valve or replace the gas tank.
Open and close the water inlet valve several
times until it ignite.
Open the main water valve.
Use after thawing
Call the Whirlpool Service Centre to check the
water pressure, then clean the filter.
Replace the batteries.
Contact Whirlpool Service Center.
Contact Whirlpool Service Center.
Open the main valve.
Contact your gas supplier, to check the gas
pressure valve.
Contact Whirlpool Service Center.
Contact your gas supplier, to check the gas
pressure valve.
Contact Whirlpool Service Center.
Contact Whirlpool Service Center.
Open the fresh air vent sufficiently.
Contact Whirlpool Service Center.
Contact Whirlpool Service Center.
32
25/01/16 09:16
25/01/16 09:16

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