Before Calling For Service - Amana 20 Use & Care Manual

Before Calling For Service
Unnecessary service calls may be
avoided by checking for the following
common sources of difficulty. You will
be charged for a serviceman's travel
expenses and labor, even though the
product may be in warranty, if the diffi-
culty is not caused by workmanship or
material, or if the component is cus-
tomer replaceable. The following items
are considered customer replaceable:
defrost drain pan, door and cabinet
shelves and drawers, butter dish, ice
trays, light bulbs, egg bucket, huggers
and accessories.
Your refrigerator/freezer is designed
for operation in a conditioned envi-
ronment. For best performance your
refrigerator should not be installed
where surrounding temperature will
be lower than 55°F. The compressor
will not run frequently enough to
maintain proper temperature. Oper-
ation in surrounding temperatures
below 32°1=.will result in defrosting
problems and is not recommended
for self-defrosting products.
If product does not appear to be
operating:
,, Does the light work? A dim light indi-
cates low voltage or a weak bulb.
• Is cord plugged in?
• Is a fuse or circuit breaker open?
Check by plugging in another
appliance or lamp at the same wall
eut_et.
• Has either of the doors been left
open? Make certain food items
stored within the refrigeratorare not
obstructing proper door closure.
Check leveling of unit. (See page 9.)
• If the lights work and the freezer con-
trel is on, but the fan and compressor
are not operating, the unit is likely in
the defrost cycle. Wait 30 minutes to
see if the unit will restart, tf it does
not, remove the toe grille. The defrost
timer is located behind the grille(non-
electroniconly). Turn the timer knob
clockwiseuntil you hear a click. The
refrigeratorshouldbegin running.
If the unit still won't operate:
• Be sure you have completed the
steps listed above.
• Unplug the unit and take the steps
necessary to preserve the food
stored in the unit. Dry ice may be
placed in the freezer section of the
unit to preserve food until the unit
can be serviced. Doors should be left
closed until the unit has been
repaired. Your product warranty does
not cover food loss.
• Call your nearest Amana dealer or
authorized service center listed in the
Yellow pages.
If food temperature appears to
be warm:
• See prior sections.
• Have you recently added a large load
of food? Allow adequate time for the
food to reach freezing temperature.
• Are any shelves covered with foil or
plastic, preventing proper air flow?
• Is the condenser area clean?
(see page 36.)
• Adjust freezer control. (See page 17.)
If refrigerator section is too warm:
• See prior sections.
• Adjust Temp-Assure refrigerator con-
trol. (See page 17.)
If the Refrigerated Meat Keeper is
too warm:
• Is Meat Keeper inlettube in place
with the controloutleton the side
wall?
• Slide Meat Keeper control to colder
setting.
• Adjust freezer control to colder
setting.
If refrigerator food temperature is
too cold:
• Check Refrigerated Meat Keeper
drawer assembly to see that inlet
tube is in proper place over the outlet
hole on side wall. If it is not properly
connected, freezer air will spill into
the refrigerator section.
(See page 25.)
,, Is condenser area clean?
(See page 36.)
,, Are any shelves covered with foil or
plastic, preventing proper air flow?.
• Adjust Temp-Assure refrigerator con-
trol. (See page 17.)
• Adjust freezer control to warmer set-
ting. Allow several hours for tempera-
ture to change.
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