Enterasys RoamAbout Site Preparation And Installation Manual page 11

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Getting Help

For additional support related to this device or document, contact Enterasys Networks

using one of the following methods:

World Wide Web: http://www.enterasys.com/wireless

Phone:

Internet mail:

To send comments or suggestions concerning this document, contact the Enterasys

Networks Technical Writing Department via the following e-mail

address: TechWriting@enterasys.com

Make sure you include the document Part Number in the e-mail message.

Before calling Enterasys Networks, please have the following information ready:

Your Enterasys Networks service contract number

A description of the problem

A description of any action(s) already taken to resolve the problem

The serial and revision numbers of all involved Enterasys Networks products in the

network

A description of your network environment (for example, layout, cable type)

Network load and frame size at the time of trouble (if known)

The device history (for example, have you returned the device before, is this a

recurring problem)

Any previous Return Material Authorization (RMA) numbers

North America: (603) 332-9400

Europe: 353 61 701 910

Asia: +800 8827-2878

support@enterasys.com

Preface

Table of Contents