Troubleshooting - Elmo CRA-1 User Manual

Troubleshooting

Tablet power does not turn ON
Is the lithium-ion battery
installed?
Is the lithium-ion battery
charged?
Cannot use the tablet / The cursor does not move
Is the wireless adapter
connected to the computer?
Is the Status LED on the tablet or
the LED on the wireless adapter
flashing?
Communication is not possible.
Is the pen's dry cell battery flat?
Is the tablet driver operating
correctly?
Are the tablet driver's settings
suitable?
Check that the lithium-ion battery is inserted correctly.
Refer to <Charging the
lithium-ion battery.
Check that the wireless adapter is connected to the
computer being used.
Connect the wireless adapter directly to the
USB port on the computer. It may not
Caution
operate correctly if a USB hub is used.
No communication between the tablet and wireless
adapter. See <If tablet communication cannot be
performed>.
If wireless devices or electronic equipment are used
near the product, communication between the tablet
and wireless adapter may be unstable due to
interference from radio waves.
Do not use equipment that causes interference when
using this product.
Replace with a new dry cell battery.
The software's installation may not have been
completed correctly.
Refer to <Software installation and
uninstall and then reinstall the software.
The tablet may not respond if the pressure sensitivity is
too low or the touch sensitivity is too high.
Perform the appropriate settings.
60
tablet> and then charge the
uninstallation> and